Trying to claim back unaffordable charges and interest for some old loans have asked 5 times for a statement of account and no response customer service (non exsistent)

I have never used this company and they have been calling my old address , which happens to be my parents address and sending letters claiming I have missed payments . I have spoken with them as they have got my mobile from somewhere and all the details they have for me ( including bank details and email ) are from over 2 years ago and they claim I have made the claim this year . I have reported them to watch dog as they are either trying to get me to give them money or they have approved a loan for someone claiming to be me . I would advise to start well clear of them .

I've had loans on and off with Payday UK for over 20 years and have never missed a payment. I even paid my last loan off early. Just applied again and even though my circumstances have not changed, I was declined! Disgusting customer service. No loyalty to their good customers! Avoid!

I took out a loan with them a few years ago, I was late in repaying but did pay which shows on my credit file as paid and satisfied this was back in 2013. I rang payday uk (march 2017)to see if they would remove it from my credit file only for them to say it was passed to debt collection company and is still owing!!! I could not believe this I rang the company they said it was passed too and it does not even exist. They are the ones who updated my credit file as paid because I know it was, I am now in dispute with them through experian. They are a disgusting company and will try and ruin your credit and take your money. DO NOT USE THEM YOU WILL REGRET IT.

Waiting f0cking few days and still nothing, they sending still the same $hi)(t on e-mail, you can call them even 8 times and will be the same. Bunch of r3tards. They boss is f0cking w@nk3r.

Applied for loan at 8pm then read all the bad reviews about them leaving people for days then not approving etc so wasn't hopeful, less than 2 hours later I checked my bank and money was there, no problems or hassle and lower Apr than most. Well recommended from me

I make a loan app on friday says approved and after nightmare was starting,4 different emails they ask to sign!!!!never answer back to emails,now is monday and still no sign from them,Stay away of this company.

Approved for a loan like many people before me signed the loan agreement many times everyday as a matter of fact have sent emails which they don't even reply to unfortunately have to give 1 star as that is as low as you can go so my advise to anybody is stay well clear of this lot will win the lottery before they pay the approved loan or get a response to my emails

Worst payday company ever applied last Wednesday got approved signed loan agreement said would be paid in 2 hours now Monday still nothing every day they send another loan agreement to sign which I'm not going to do have sent numerous emails to ask what's going on they don't even bother to reply SO my advice to anybody don't waste your time with this supposed payday lender unless you only need a loan 3 months in advance of your apply date there a joke

Applied for a loan on a friday and get approved and they say funds will be in your account within two hour... Great you think!!! Not at all as wait two hours and no funds deposited only to then recieve email saying i need to send a document in for final processing... Do this within half an hour and ring to confirm this has been recieved and they confirm it has and say funds will be now deposited. Wait all day and no funds recieved so call them on the saturday to be told systems are now down and will have to wait till the monday till its fixed over the weekend. Call back today monday and they say systems are still playing up and will recieve email/call as an when fixed. Has been an absoloute joke from the first moment of applying and never had so much hassle from a company... They are missleading in everyway possible

Payday uk are a pile of rubbish I applied on the 19/08/2016 and was told it would take 2 hours for it to be in my account your full of rubbish its nearly midnight now and still no money in the account payday uk your a waste of time

After being a customer of theirs for years I put a complaint in as I had been given these loans whilst in financial difficulties which has made my situation worse and my finances have spiralled out of control, eventually having to borrow month by month to survive. They had 8 weeks to resolve the complaint 10 weeks later and still haven't resolved it!! Ignore my emails will not respond to any correspondence I've sent then so I've now sent it to the ombudsman. They dont follow there own company policy regarding complaints! Appalling customer service and unlawful lending the company is a joke

I would have left a really good review, as I have had loans from these guys before and it was always easy and straightforward..However, this morning I applied for £100 at 9am, got approved as always, signed everything online..and 7 hours later I still haven't got the money in my account...No email..nothing. I am less than impressed now. Never had any problems before, but lately I have read reviews that this happens to a lot of people. So, I am sorry but I can't recommend these guys any more, go to Peachy, they transferred the cash in one hour.

Don't trust these sharks....They just want to make money out of poor desperate people, they don't care if they hurt you along the way. Customer service lie, make up stories then blame the customer.... AVOID THESE !!!!!!!!

When you apply its says you are approved it even asks you sign the agreement and says the funds will be deposited in an hour....., only later do you find you are infact preappoved subject to final checks. Then you find yourself waiting for days with no information at all. I think they should 1. Say you are preapproved not approved and 2. Tell you if you havent passed credit checks and not just leave you hanging on with no correspondence or clarification. Very poor company based on point highlighted.

I've used them twice now for different amounts. First time took a little time to go through, but had the money promptly the next day. Managed to early settle which wasn't a problem. Second time I used them was simple. Just applied for the amount, contracts were emailed and the money was in my account within 3 hours. Sometimes they are tough to get hold of, but when I had an issue the person I spoke to sorted it out quickly and efficiently with no problems (My debit card had changed, and I forgot to inform them). All in all, do what they say on the tin.

I've used them twice now for different amounts. First time took a little time to go through, but had the money promptly the next day. Managed to early settle which wasn't a problem. Second time I used them was simple. Just applied for the amount, contracts were emailed and the money was in my account within 3 hours. Sometimes they are tough to get hold of, but when I had an issue the person I spoke to sorted it out quickly and efficiently with no problems (My debit card had changed, and I forgot to inform them). All in all, do what they say on the tin.