Enjoy Car Hire Reviews

★★★★☆
4.2 / 5
81.0% of users recommend this
  • Customer Service

  • Value For Money

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Enjoy Car Hire

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Latest Reviews

★★★★★

“Guaranteed Satisfaction.”

Written on: 31/12/2018 by Archycat (1 review written)

Third time hiring a car in Faro with Enjoy. Can't find fault in any aspect of their services, particularly as regards value for money. Total satisfaction in evey respect… Read Full Review

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★★★★★

“Lightening Quick”

Written on: 15/08/2018 by Grayuj265 (1 review written)

quick collection, met by a lovely lady who showed me the car and i signed the sheet, return was equally as quick, plenty of time to spare to take flight plus a coffee and rrelax before… Read Full Review

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★☆☆☆☆

“How to ruin your holidays ”

Written on: 05/08/2018

After happily paying the deposit of the car with my debit card, got to the car hire office to be denied it as I don't own a credit card (nowhere in the booking process is this pointed out). As a result I was to paid double of the money for the same vehicle, that just in the case I pass an online credit check, which for some reason nobody explained me I didn't, no matter I have never had any payment delayed or I have enough savings to buy the whole car. As a result the holidays with my partner… Read Full Review

Teresaiveson's Comment

Written on: 14/12/2018

Hello...did you tick the excess protection box which covers you for everything?

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★★★★☆

“Great customer service”

Written on: 28/07/2018

I don’t usually write reviews but felt that Enjoy car hire was brilliant from start to finish. It’s our first time using this company and wont be the last. In the past our car hire has been an absolute nightmare at the airport counter but to our relief the lovely lady on the counter explained everything really well and helped us step by step, can’t praise her enough. Even better we got the car we’d booked! On our return to the airport the lovely lady greated us, looked round our car… Read Full Review

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★★★★★

“Good choice of cars”

Written on: 02/07/2018 by mxThompson307 (1 review written)

good choice of cars and rental agencies, like the website and getting to pick the one I want. Happy with all aspects… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 19/05/2018 by LennonRoss (1 review written)

Do not use these people. Advertise cars that you have no chance of getting. They take money from you on top of price advertised. 100% the price you see is not what you pay. Use the rental firms directly it ends up same price . No customer service director at it as well. Joke stay away you have been warned!… Read Full Review

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★★★★★

“CB rentals Malta (Randolph )”

Written on: 08/04/2018

I rented a car from CB rentals through enjoy. We got met by one of their staff on arrival. He was very helpful and explained everything to us and told us to contact him anytime. He even spend time explaining to us the rules of the roads..... we couldn't wish for a friendlier person. The return was easy and simple. The car was brand new and big enough. The whole experience was great and we would definitely use them again Thank you… Read Full Review

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★★★★★

“Personal Service”

Written on: 26/02/2018 by Malloy372 (1 review written)

I have used Enjoy Car Hire a number of times and will continue to on the basis that they are have a very personal service, nothing seems to much trouble and the requests are always greeted with a "everything is possible" attitude, I wish more companies were like this… Read Full Review

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★★★★★

“Couldn't have been easier”

Written on: 08/02/2018 by 307Miller (1 review written)

Simple process from booking the car on the website to collection on arrival, no fancy wording just straight talking and exactly why I picked them from the others. We used the car for occasional trips to the coast during our 10 day stay and it served the exact purpose we intended it for at a low price compared to using taxis as we have done in the past. Dropping the car back was simple enough one we had found the right road in the airport and we were ready to leave with time to spare and no… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“ Worst car hire service ever!”

Written on: 04/02/2018 by MichaelJensen1965 (1 review written)

Arrived late at night in Hamburg to find that my booked 7 seater was not honoured by Europcar as the local partner of (nothing to) Enjoy. Cost us nearly £600 Euro and a lot of luck to find another one. Enjoy could not be bothered to respond or deal in any way with my subsequent complaint, so left severely out of pocket. Do noy use this company if you expect any service! … Read Full Review

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★★★★★

“helped solve an issue”

Written on: 13/11/2017 by SantiagoRees311 (1 review written)

My flight was cancelled by monarch and we needed to rebook at short notice, we called the call centre and we were offered another deal changing our original with no problems at all. If all the companies I dealt with that day was as simple and easy as these then I would of been less stress, so well done Enjoy, you have my vote for my hire next time… Read Full Review

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★☆☆☆☆

“Deception in booking Car Hire in Dublin 26th-31st...”

Written on: 10/11/2017 by JaliyahBateman (1 review written)

We were a group of four going to Dundalk from Dublin Airport. We flew in from Gatwick at 2325 hours 26th and were therefore tight on time to get to the Easirent Hire Company office by closing time of 0030hrs 27th October. We were collected by a charming shuttle bus driver but things unravelled at booking in time! We had been quoted £105 by Enjoy Car Hire for a Ford Focus class car. That price included FULL COMPREHENSIVE INSURANCE. I was very careful to have made sure that our… Read Full Review

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★★★★☆

“Pick your hire Car with care”

Written on: 20/10/2017 by Carldavies (1 review written)

Been with enjoy car hire many times always good. But some of the suppliers of cars are better than others. I use lago rent for Algarve never had a problem exept last trip we got duff info from enjoy car hire where to meet the hire rep.In the terminal. We waited at the golf shop they were at the exit . Buy my Mercedes car was a nice clean newish one .incidentally lago rent has never tried to rip us off… Read Full Review

Carldavies's Response to Carldavies's Review

Written on: 13/12/2017

As for insurance. Buy it of enjoy not car supplier.

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★★★★★

“Always good service”

Written on: 05/10/2017 by vtPowers86 (1 review written)

can never fault them, always use them as my go-to car hire people, friendly staff in uk and portugal. no issues over 5 hires that we have and will recommend in a heartbeat… Read Full Review

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★☆☆☆☆

“never again”

Written on: 28/09/2017 by 177Power (1 review written)

Just got back from the Algarve, used Enjoy car hire, never again!! We waited three quaters of an hour for someone to bring a car and when it arrived it was a disgrace, in fact i think it came from the scrap yard! Dents, scratches, dirty, stank of cigarette smoke, parcel shelf missing. Remember Enjoy car are just a broker and our car was in fact a company called PAA. I suppose you get what you pay for but i will never use Enjoy car again. The big trouble is they don't tell you which company your… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 19/09/2017 by lvSchofield231 (1 review written)

Terrible company. Do not use When I arrived at my destination there was no car. Rang the emergency number where the person on the end treated me like a complete idiot until he realised that it WAS their mistake. He assured me that any extra costs that I had to pay out for would be refunded on my return. We therefore had no choice but to take out car hire at nearly double the cost. They are now refusing to refund the difference. Their customer service is appalling, and there are a lot of… Read Full Review

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Was this review helpful? 5 1
★★★★★

“Card Details taken, no car confirmed”

Written on: 17/09/2017

Booking problem: Website first states "success", then "Booking request data not found, the request process has probably been interrupted. Please try again or contact the site administrator." Unclear if deposit taken from account… Read Full Review

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★★★★★

“Always amazing service and providers”

Written on: 08/09/2017 by eeWatson406 (1 review written)

Always use this company have done now for around 6 years several times of the year too. i wouldn't use any one else… Read Full Review

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★★★★★

“Consistently good”

Written on: 16/08/2017 by Vogel253 (1 review written)

Always competitive. Like the fair fuel policy. Love the new idea to show the company before you book… Read Full Review

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★★★★★

“Croatia car hire”

Written on: 31/07/2017 by MarieColette (1 review written)

We were very pleased with the service and helpful staff at Split Airport in July 2017. It was a easy stress free service and very friendly. The car was very new and very clean on pick up and the information given on pick up was great. I would recommend this company and use this company again… Read Full Review

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