Last year we booked flights to Rhodes through Airflights with Kiss Flights as their agents and Viking Direct as the airline. At the time I wondered why there had to be so many layers with presumably each layer taking a profit. 14 days before we were due to fly Kiss Flights ceased trading and Airflights displayed this information on their website. I attempted a re-book at 10 p.m. via Airflights with a different airline and paid. The next morning I spent 2 hours on the 'phone to Airflights in an effort to confirm our revised flights. Eventually the fights were confirmed but at an increase of £20.00 per person. I was told that the airline had increased prices overnight and that it was out of Airflight's control. Since our flights were ATOL protected through Airflights we were guaranteed to receive compensation less our booking fees. A very simple form was posted on their website which took 3 minutes to fill in and post back to them. We were kept informed of the claim progress throughout the next few months and eventually received our compensation. In conclusion, I would say that in an industry not generally thought highly of, Airflights are beter than most.