Arrow Removals - Sheffield

We exchanged at such short notice that I worried we would not find a removal company to move us. Fortunately we found Arrow and from the first minute they were so accommodating and helpful. On the day they were so organised and efficient and nothing was too much trouble for the guys doing the moving.

very pleased with experience

I am utterly disappointed with the experience I had with Arrow Removals. After contacting them on Wednesday and book their services for our upcoming move scheduled 10 days later, we were under the impression that everything was on track. We not only agreed on their price but also had their rep visit our home on Saturday to finalize the details.

However, late that Saturday, I received an email that they were unable to honor the agreed-upon service due to "MOT" of their 7.5T truck. This left us in a state of shock and frustration. The inconvenience caused by their sudden cancellation cannot be understated.

Adding "insult" to injury, their parting words were a cold and dismissive "Good luck with the move." that show a lack of empathy and respect for their customers.

As the result of their abrupt cancellation, we are now force to find an alternative moving company within a matter of days, amplifying our stress.

In conclusion, I strongly advise anyone considering Arrow Removals to reconsider. Their inability to fulfill commitments and their disregard for customer well-being make them a company not worthy of your trust. Moving is already a stressful endeavor, and dealing with a company that adds to that stress is simply unacceptable.

We moved house a yesterday and despite all the hicups with solicitors its the only thing that went right.

They arrived on time,were curtious and polite,they did drink lots of coffee but while they were working (and it was a hot day)

they put all the boxs and furniture in the right rooms and the price was £200 less than i was quoted by another company.

Cant fault Arrow Removals 100%

We used 'Arrow Removals' to move us to South London last month, we had quotes from 3 different companies ranging from £600 to £1800. We decided to go with Arrow because although they were not the cheapest (£1025) the estimator and the removal coordinator in the office both reassured me by answering All my questions and worrys.

Im so glad I moved with them, they were polite,on time and carefull all in all you couldnt have asked for any better service.

I cant recomend them highly enough.