Base Reviews - www.base.com

★★★★★
4.7 / 5
52
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Base www.base.com - Ask a question now

Media Gallery for Base www.base.com

Base www.base.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★☆☆

“Purchase of Super Mario Odyssey (Nintendo Switch)”

Written on: 07/11/2017 by Nolao320 (1 review written)

came late on the Saturday which was late for my kids birthday party .. the most eagerly awaited game on the system and his friends were spoiling parts for him before he even got it. i had to run down to the local a shops to try and grab a copy so as to not ruin his birthday present… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Terminator (Blu-Ray)”

Written on: 28/10/2017 by GinaGardner370 (1 review written)

Disk played OK, but on delivery the spindle in the case was broken, so the disk wasn't secured… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Dispatch a little slow otherwise fine ”

Written on: 15/10/2017 by Didntwanttosignup (1 review written)

Ordered PES 2018 on a Tuesday at 3pm to play that weekend when I had a free house. Unfortunately it was only dispatched on Thursday, and didn't arrive until lunchtime on Saturday. So not a terrible experience but I would have expected the item to be dispatched a day or two earlier. The price was among the cheapest around though, and I would use Base. Com again, though possibly not if I wanted a game quickly!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of PES 2018 - Premium Edition (PS4)”

Written on: 23/09/2017 by MasonCasey337 (1 review written)

Well I Ordered my game in advance from base and expected to have it on day of release, as most gamers expect with new releases. However I didn’t receive it for another 3 days. These things happen but I won’t be using them again when purchasing a game on presale as I don’t like waiting. The price was good… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Injustice 2 - Includes Darkseid DLC (PS4)”

Written on: 13/07/2017 by NathanHolder (1 review written)

Good price but really slow delivery. I wouldn't order from them again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“late delivery”

Written on: 03/07/2017 by Ashface (1 review written)

Everything fine apart from getting it a day late. My friend who lives up the road from me got it on time as well which is more annoying as we wanted to play together… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of The Walking Dead - Telltale Series: The...”

Written on: 23/03/2017 by Smuggler_bob (1 review written)

Was disappointing to learn all episode content is not yet available (March 17), played episode one and two, but three is not out till this week with four and five tbc. That aside its an awesome game, with addictive storyline. Just too long to wait inbetween!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Porterhouse Blue”

Written on: 21/02/2017 by zhGallegos144 (1 review written)

quick efficient and as expected, cannot ask for anymore… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Rick Wakeman - Piano Portraits (Music CD)”

Written on: 07/02/2017 by KylaFallon (1 review written)

Not as quick to arrive as Amazon but happy with service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of The Eagles - History of the Eagles”

Written on: 07/02/2017 by EvaColeman (1 review written)

This Eagles DVD is recorded in US NTSC color system, not European PAL colour; that means our tv set and player have to be adjusted to play it, and reset afterwards. I think that US DVDs should be clearly marked when they advertised for sale to Base.com British customers… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“New Sealed DVD but rattling loose in the case.”

Written on: 27/11/2016 by Ashlyk23 (1 review written)

My purchase arrived with the DVD loose in the box. Not the seller's fault but this can mean that the disc has become marked and as it was intended as a gift that would not have been acceptable. As it was factory sealed I sent an enquiry asking whether I should open it and check or just return it for an exchange. I explained exactly what had happened. The company just sent a standard returns letter two days later and ignored the specific points I had made. Fortunately when I opened it there… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Amour”

Written on: 24/10/2016 by cherylk1234 (1 review written)

I bought 4 DVDs. I was not able to find out on the website before I bought them whether they were in stock, or when the expected delivery date would be - difficult as I was buying for my husband's birthday and didn't wan't them if they were going to come too late. Thankfully they all arrived within 2 weeks, but each in a separate parcels - difficult to hide from my husband and what a waste of packaging!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“cheaper elswhere”

Written on: 17/10/2016 by djMcClanahan109 (1 review written)

ordered some games and the price dropped elsewhere before they were even delivered… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Final Fantasy VII - Advent Children”

Written on: 30/07/2016 by Bowers373 (1 review written)

The product was great, and it was just as described on the website. The only thing I was not happy about was the delivery. It took a whole week to arrive! I expected it to come the following day after I had ordered it as it said on the product first class free shipping in the UK! Despite this overall it was a good product, and it only costed £2.79! That was a really price compared to anywhere else!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Good value, slow dispatch and delivery”

Written on: 18/06/2016 by JaydonFrost (1 review written)

I've ordered 2 items from Base.com, and both times the order has sat "In Dispatch" for a day or two before being sent, despite being ordered very early in the day both times. One order even dropped in price while it was in the dispatch queue and, because it was in the queue, I was unable to cancel and reorder, and Base charged me the original price. Both times I've waited almost a week between ordering and receiving the items and, I understand Base provide a delivery estimate of 3-5 days, but… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Ratchet & Clank (PS4)”

Written on: 01/05/2016 by CayleeBradford (1 review written)

First we pre-ordered this item for our son few months before the release date. We have totally forgot about this and closer to the release date we have pre-ordered it again. It is entirely our fault for this but on the day of release we have received two copies of the game. I wish there was some sort of a system that would flag it on your computers when customers double pre-ordered, someone could follow up to check if this is correct. The game itself is great, price too… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Great prices but POOR Delivery”

Written on: 21/03/2016 by Nightman (1 review written)

This is the second time I've ordered from Base.Com and the second time there have been 'issues' with delivery. The first time an item that was displayed as in stock wasn't delivered for over a fortnight because it actually "wasn't" in stock. This time, my order of 10 days ago was dispatched and has never arrived. I now have to wait 14 days before it can be considered "lost in transit". Whilst Royal Mail should probably take some of the blame for the second order issues, it seems an unfortunate… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Bad Girls - The Complete Series 1-8 - Box Set”

Written on: 29/02/2016 by Allen36 (1 review written)

Good service, competitive price. Slight misunderstanding on delivery - I understood it was `next day' but it took 5 days to come… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Purchase of Minecraft: Story Mode - A Telltale Game...”

Written on: 16/02/2016 by CashoutCarl (1 review written)

I ordered 2 copies of one game. The checkout process went through fine. Without any warning they amended my order to 1 copy (no email notification or anything) and shipped just the one copy. They also declined the small amount of cashback I was due through the cashback site I use. Not the way I would expect a company to do business. Other than that, the price was good and shipping was here within a week. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Normally Very Happy”

Written on: 10/02/2016 by MacLeod379 (1 review written)

Bought the boxed set of a late 80's early 90's Comedy show called Absolutely. Really enjoying the great British humour BUT The quality of these DVD's is so very poor. They are like old VHS quality, Grainy & ill defined. I would have expected it to have been digitally improved. (As yet I have only watched series one, so 'am I being premature"? I don't know- I'll assume NOT & if wrong will re - review later… Read Full Review

Report this review
Was this review helpful? 0 0
overview