Base Reviews - www.base.com

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★★☆☆☆

“Purchase of Overwatch Game of the Year Edition (Xbox One)”

Written on: 30/10/2017 by IfitaintBoeing (1 review written)

Very convoluted, difficult and frustrating system used to confirm and despatch orders. I had no idea what was taking so long, what was actually happening and when and why they were happening due to the way the system was organised. I may have saved money compared to buying the same item with amazon or Tesco but with them I know that when I click the button the item is on its way. If it isn't in stock then you should let me order it, or should tell me so immediately. If felt like you took the… Read Full Review

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★★☆☆☆

“Purchase of Our Friends In The North”

Written on: 22/10/2017 by Priscilla39 (1 review written)

I havent received it yet.disappointed that I have not received it… Read Full Review

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★★☆☆☆

“The value of the DVD was quite good. The speed of...”

Written on: 17/06/2017 by Tremenduz (1 review written)

The value of the DVD was quite good. The speed of delievery was fine. However, the case arrived damaged. It has a cracked hole that's quite large in the corner. I didn't request a replacement simply because I couldn't really be bothered, but I could well of done… Read Full Review

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★★☆☆☆

“Purchase of Kingdom Hearts HD 1.5 and 2.5 Remix (PS4)”

Written on: 26/04/2017 by Thurston488 (1 review written)

Preordered item and it was never delivered. I had to wait almost a month to get a refund… Read Full Review

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★★☆☆☆

“Purchase of Call the Midwife Series 1-5”

Written on: 09/12/2016 by Kjm13 (1 review written)

I still have not recieved my order after 10 working days ???… Read Full Review

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★★☆☆☆

“Purchase of Football Manager 2017 Limited Edition (PC CD)”

Written on: 17/11/2016 by rpVaughn38 (1 review written)

I am very disappointed with the service I owns told my product was dispatched on the 2nd November... yet I still have not received it. Will not be ordering again from base.com… Read Full Review

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★★☆☆☆

“Purchase of Doom (PS4)”

Written on: 10/08/2016 by Harrisonn443 (1 review written)

Prepare to be spammed by email for feedback over and over… Read Full Review

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★★☆☆☆

“Purchase of Homefront: The Revolution - Day One...”

Written on: 23/07/2016 by Hotbod76 (1 review written)

I ordered this game on the 11th July for our sons birthday, or did not turn up and now I have to wait until the 29th before I can even get a refund as bag to go and buy the game from a shop. I have ordered another 2 more games to see how they get on this time… Read Full Review

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★★☆☆☆

“Purchase of Doom (PS4)”

Written on: 24/06/2016 by Landen174 (1 review written)

Too many issues with a simple purchase. Will not be purchasing from them again… Read Full Review

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★★☆☆☆

“Not delivered”

Written on: 31/01/2016 by Mackenzies3 (1 review written)

Recommended by a friend for great prices. Ordered my game of choice (uncharted trilogy) at a brilliant price. Promised 2-3 working days delivery. Dispatch confirmation email came through 11 days ago (20th jan) and it has still not arrived yet, now 31st jan. very unhappy with lack of delivery and long wait. Brilliant website with lots of products at cheap prices, but the delivery lets it down. Still waiting for product, unhappy to have spent my money on this product from your company and still… Read Full Review

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★★☆☆☆

“Purchase of Just Cause 3 Day 1 Edition (Xbox One)”

Written on: 06/01/2016 by GenesisHayden381 (1 review written)

Although their prices are cheap their returns policy isn't much good. I ordered this on 11th Dec 2015, Base.com says it despatched it on 15th Dec 2015 but I didn't receive the parcel until 23rd Dec 2015. My Son received 2 of the same game (unknowingly as one game is at his Dad's house) so now I'm looking to return Base.com's unopened product but can't because their policy is you can only return 14 days after despatch. I didn't receive the product until 8 days after despatch which now leaves me… Read Full Review

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★★☆☆☆

“Purchase of Lana Del Rey - Ultraviolence (Music CD)”

Written on: 27/12/2015 by Khalil331 (1 review written)

The price is the lowest in some items, but other items are still high. The delivery took time too long. More than 1 week. Items were sent seperately, I want all items come in 1 box, not 1 item, 1 box. … Read Full Review

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★★☆☆☆

“Purchase of LEGO Batman 3: Beyond Gotham (Xbox One)”

Written on: 20/12/2015 by Liamhi (1 review written)

The game was ordered along with a second game. Unfortunately you did not honour the price the game was advertised at and tried to charge me a higher price. I then tried to cancel the entire order but was told I could not even though I had confirmation the order had not been despatched. Very disappointed with the level of customer service… Read Full Review

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★★☆☆☆

“Purchase of 5 Seconds Of Summer - How Did We End Up...”

Written on: 19/12/2015 by xdOrtega1982 (1 review written)

Took quite a long time to process my order - I eventually emailed to ask why my order had not been dealt with and then got an email telling me that the delay was in the postal system - when the order had not been confirmed. When the item arrived the selophane wrapping for the DVD was all ripped. Not what you want when the item is for a Christmas gift. So overall not impressed. … Read Full Review

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★★☆☆☆

“Purchase of Dying Light Be the Zombie Edition (Xbox One)”

Written on: 15/12/2015 by Jamest494 (1 review written)

I placed an order and within 5 minutes of the order being placed I realised I had ordered the wrong item. I emailed them immediately and asked to stop the order and my request was ignored and then they told me no because the item had already been dispatched which was impossible. Now stuck with an item that is incorrect… Read Full Review

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★★☆☆☆

“Purchase of Throw Mamma From The Train”

Written on: 12/10/2015 by pcgn (1 review written)

This is a rather feeble film with little real character development. It was recommended to me by someone I respct but I fail to see why. I was greatly disappointed… Read Full Review

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★★☆☆☆

“payment option”

Written on: 09/07/2015 by 123Dalton (1 review written)

Where is the paypal option??? Nowadays every webshop should have paypal payment option… Read Full Review

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★★☆☆☆

“Purchase of Flo Morrissey - Tomorrow Will Be Beautiful...”

Written on: 24/06/2015 by Mohammedx420 (1 review written)

Liked the album although not quite what I was expecting from the promo/hype surrounding. Hopefully Flo won't be put off by this. She seems to have a lot to offer given her age but some of the comparisons to other "similar" artists don't really stand up… Read Full Review

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★★☆☆☆

“Purchase of Brian Wilson - No Pier Pressure (Music CD)”

Written on: 19/04/2015 by xiThurston387 (1 review written)

I ordered the deluxe version of this album but the wrong one was delivered and the case was cracked. On the plus side, it was quite easy to send the CD back with a Freepost label and they gave a refund pretty quickly. I was trying to use Base as an alternative to Amazon but if they can't get orders right it's hard to recommend them. I will probably give them another go just in case… Read Full Review

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★★☆☆☆

“Purchase of Dying Light - Be the Zombie Edition (PS4)”

Written on: 15/03/2015 by ClaudiaMassey29 (1 review written)

The product and service up to delivery was fine. However took almost a week to deliver. Which was due to Royal Mail … Read Full Review

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