written by NickErr65 on 03/09/2014
At no fault of your own the bus was very late (accident on the M3). However, the driver was lovely and stayed on later to make for it. overall We were very happy with the service.
written by Ant1977 on 25/08/2013
Great coach,great driver,in Paul,great day. We will definitely be using your company again. Thank you.
written by RainerT on 19/08/2013
We thought there service was pretty good overall....only small point was request for coach parking was made after coach booking made.......would have been helpful to know about this in advance as may have been an issue. I would book through these guys again.
written by Kendriscoll on 09/12/2012
The driver was on time, he was friendly and polite and his driving was very good even at times of the most awful London traffic!!!
written by SallyF1 on 21/09/2012
Although the sales team initially failed to update the system, the bus was on time and had all the detail required to fulfill the order.
written by BrianMorg99 on 19/09/2012
The service from Momentum was really good, booking was simple and very efficient. We got the diver number a few hours before and this was great because he was slightly delayed in traffic. The rest of the trip went well and the driver was excellent given that we were quite a rowdy group. We will use in the future.
written by Raymondo1 on 18/09/2012
Great service wen booking but I did have a few problems getting the payment processed. The coach was on time and clean but the driver Dave was outstanding. Made the day fun and great for all the kids.
written by LenaBlake on 29/05/2012
The Driver was 30 minutes late pucking us up but still managed to get us to the Venue at SW11 by the required time of 7pm . Driver was exceptionally accomadating and very pleasent
written by SabinaR on 10/05/2012
John (driver) was great. Coach a bit disappointing as no DVD player to keep kids entertained and toilet at rear rather smelly.
written by JFarmer on 10/05/2012
Very patient driver - but the coach shabby not executive as paid for
written by on 08/05/2012
There was a problem with the suspension on the bus on the way to Norwich, which meant we couldn't drive very fast and on the way back we had to pull over a few times as there was a mysterious beeping noise, but we made the journeys in a decent time and there was nothing worth complaining about.
Written on: 08/05/2012
I would be a bit concerned if the bus has suspension problems and a warning beeping noise...
What was the name of the coach company Momentum booked for you?
Written on: 09/05/2012
Hi if you do want to talk to us then please fill in our online form or call me on 0800 0726075. Many thanks John
written by on 08/03/2012
The driver was friendly and supportive. There was a mid way pick up and drop off which wasn't communicated to the driver but he was supportive about it. Overall I was very happy with the service.
written by on 21/11/2011
Booked 16 seater for journey from Newport to Cardiff for a business meeting. Pleasant driver, journey good - only
written by RalphDyson on 31/10/2011
First contact, during and after contact all used with enthusiasm for the job. Coach and drivers of the highest standard, clean, helfull and knowledgable. The company couldn't do enough for us replying to every enquiery in double quick time. Would recommed to anybody
written by on 23/06/2011
On our recent school residential to Normandy, we were very pleased with the driver provided by Momentum. He was friendly and managed to find his way around to take us to the various places we wanted to go to. I will definitely be booking him again for next year and would recommend the company to others.
written by on 08/05/2011
Driver was nice and early and very helpful. Great service would recommend highly to others.
written by on 07/05/2011
'Driver arrived promptly and was very friendly and accommodating to us
written by on 04/05/2011
Driver was more than helpful, made our trip very comfortable and went out of his way to help us get home on time with minimum fuss. I wouldn't hesitate to use your company again.
written by on 01/05/2011
Driver was nice and early and very helpful. Great service would recommend highly to others.
written by on 18/04/2011
Customer service was fair, friendly and efficient. The team went out of their way to help us work out a package to suit our group's needs and although the minibus was a little unclean, the friendliness and the efficiency of the drivers more than made up for this. Well worth trying!!!
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As rated by our community of reviewers
Nitty007's Response to Kendriscoll's Review
Written on: 13/12/2012
HOW CAN THE DRIVER ME NICE!!!!!!!!!!!!! - THEY ARE A BROKER YOU MEAN THE COACH HIRE SUPPLIER WAS NICE - MOMENTUM ARE JUST BROKERS.
Patjharris's reply to Nitty007's Comment
Written on: 10/07/2013
I agree, luck of the draw - much safer to hire directly with a reputable coach operator who has an Operators license and something to loose in terms of good repute if they let you down as they can be reported to the Traffic Commissioner who can revoke an Operators license or reduce the number of vehicles they operate. A coach broker does not have to have this license and can take your money and run, does not have any responsibility if the coach does not turn up, or if the coach is not road worthy or even if the driver is fully qualified and medically fit to drive, nor are they liable if insurance cover is not in place. Worth thinking about.