I booked with Morse Style Wedding Cars Malvern Worcestershire and paid in full for a vintage dailmer. All seemed ok. They emailed to say they would contact me 2 days before the wedding to confirm all the details but they didn't. I spent the lead up to my wedding stressing about not being able to get hold of them and not knowing what was going on with transport. It turns out they had gone on holiday and not told me.

The car and driver did however end up turning up on my wedding day. We had by this point arranged alternative transport, but when the wedding car arrived we cancelled our backup plan. But maybe we did so too soon, as the vintage daimler (which had jump leads in the boot for added confidence) broke down. After the driver got it going again we got in the car, and it broke down again. We had to be rolled backwards down a hill to be bump-started to get the car going again. I arrived early for my wedding as we didn't dare drive a lap around the block in case the car broke down again.

So I managed to arrive at my wedding, but on getting out of the wedding car the car (I think it was the door chassis) marked my wedding dress with a 1.5" oil stain. Devastated doesn't even cover it! I had to walk up the isle and spend my wedding day in an oil stained dress.

Morse Style Wedding Cars have apologised and refunded what I paid for the car, but they are not interested in the damage to my dress. They ruined my wedding dress and caused me stress, upset and anxiety on my wedding day with their unprofessional service.