I’d been looking on the internet and contacted this firm. Very sceptical at first as our old Broker used to visit us at home. Fresh Finance do their appointments over the phone and email. In hindsight it was much easier. Takes the pressure off as we get time to look over everything. The best bit was that a few weeks before my deal started I got an email to say they’d reviewed my case as rates had dropped and I got a better deal”. Everyone seems just genuinely helpfull. Highly recommended.

Fresh Finance Were Very Professional When Sorting Out My Life & Critical Insurance. It Was Sorted Out Very Quickly Just In A Few Days. They Were Very Polite And Helpful Nothing Was To Much Trouble, Any Queries Were Sorted Very Quickly

From the moment we were first contacted we felt as though we were in for a great experience when the staff handling our remortgage introduced themselves, contact numbers given and they stressed they would ensure our experience would be first class. And boy were they right! Nothing was too much trouble. We were kept in the loop from our initial appointment, to updates from the lender and solicitors. Would highly recommend the team at Fresh Finance. A very stress free experience

I was delighted by the mortgage deal Fresh Finance Group have found for me - it has saved me over £100 per month, the advisor was incredibly helpful & the admin team worked tirelessly to get my mortgage completed. They kept me informed throughout the process. Great independent advice - highly recommend them

After an initial hiccup with an appointment. This firm provided me with the most efficient service I have ever had from any company.the remortgage went that smoothly that I started to think it was too good to be true. It's a pity that I can't actually put the actual names of the staff who dealt with me everyone involved was excellent from the valuer to the document collection and solicitors . two people I would love to thank but I can't Gavinised a great deal and on the Eve of completion contacted me to keep me up to speed. Excellent! you know who you are.

It has just taken 5 months for Fresh Finance NOT to complete our re-mortgage. For the fees they expect you to pay on completion you would expect the best possible service, well not with this company I may as well have done it myself. With lost letters, extra fees added on and not hearing anything for weeks on end please save your time and find another company as anyone will be better than this lot. (I had to leave one star as really it's a big fat zero).

We were contacted by Fresh Finance after filling in a form online to help arrange a new mortgage deal. They called back and did a financial review by phone and then arranged an appointment. They were very quick to want to come out. My husband and I took time off work to be in for the visit, nobody turned up! My husband called and was advised they could not help us so didn't need to visit. Is it not common courtesy to contact someone to advise of this rather than leaning us waiting! Shocking customer service,

We were supposed to have an appointment today, 2pm and after sitting waiting for over an hour we decided to ring the main office where i was told that they could not help us anyway. no one had the decency to check the diary and let us know.

We've recently completed our mortgage deal with Leanne at Fresh Finance Group and couldn't be happier. We previously got absolutely 'taken to the cleaners' by another independent advisor, so it was such a relief when everything was taken out of our hands and concluded quickly and with great results. Apart from getting a really great deal on our new mortgage, we have received money back from our lender with the bonus of not having to pay any fees next time around. There were no long interviews or reams of paperwork and Leanne was available by email or phone throughout the whole process making it painless and uncomplicated. It's been so refreshing to find someone who is genuinely trying to help instead of exploiting loopholes to do you down. I really feel like this is one side of our life we will never have to worry about again - would highly recommend! Thanks Leanne & Fresh - see you next time around.

My own experience of Fresh Finance has been one of poor communication, misrepresentation and tardiness. They initiated the process in January and I was assured that the move between my current arrangement, which ends this month, and the next would be seamless. As yet I have had no offer of a mortgage nor any paperwork relating to work undertaken. My current lender has made me an offer and I have taken that up. I would not recommend Fresh Finance to anyone else.