Service4Service Ltd Reviews - www.service4service.co.uk

★★★★☆
4.3 / 5
81.3% of users recommend this
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Service4Service Ltd - www.service4service.co.uk

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★★☆☆☆

“Very Disappointed!”

Written on: 03/03/2017 by Andersonr303 (1 review written)

I had my car serviced by Service4Service last year and was very happy with the overall customer service. I had a small problem regarding them updating Land rover online service history but I believe this was a fault of the website and not Service4 Service. This year I thought I would use the company again but the whole experience was very different. I received two separate confirmation emails with two different dates for my service. I called three times to try to get someone to confirm the date… Read Full Review

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★★☆☆☆

“Poor Service”

Written on: 09/01/2015

Initially, I tried to book my car for a service and MOT on a particular day, which the website allowed, only to be called at 17:15 the evening before to be told that they were not able to do it at this time... Disappointing but didn't put me out too much. Once my car was in, they picked it up and dropped it off and kept me informed as expected. No qualms there apart from the description of the advisables - I'm not a 'car man' and don't necessarily understand the technical aspects in full and… Read Full Review

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★★☆☆☆

“Terribly frustrated with "Full Service"”

Written on: 12/06/2012 by AnaTorres (1 review written)

I recently used Service 4 Service for a Full Service due to the "Home Pick Up" option; I felt this was a convenient way of doing things. This is not the case. They outsource to another garage, miles from their office. I was called back by Service 4 Service and given a quote (provided by the garage outsourced, they never saw my car) to replace what felt like a lot, (I have a 2008 Audi A3 with less than 20,000 miles) the quote not including the small problem I had asked for them to look into in… Read Full Review

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★★☆☆☆

“What a pain”

Written on: 15/06/2011

I thought service4service would be an easy way to get my car serviced and it would be cleaned at the same time. On the day they had a 2 hour window in which they said they would collect the car - I was ready waiting despite not being well! 5 minutes after the 2 hour slot I rang to find out what was happening and was told they would chase the garage and call me back. They did call me back after about 15 minutes and said they had left the garage so would be with me very soon. They finally… Read Full Review

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★★☆☆☆

“Lack of Service Documentation”

Written on: 12/06/2011 by pcrayth (3 reviews written)

Despite several requests by phone and email this organisation has failed to provide me with any documentation stating exactly what was covered in my recent full service. The only documentation they have provided me with is an estimate for work that they recommend I have done (more money!) and an invoice. They were very efficient at phoning me for payment for the work. They failed to wash my car even though they state that this will be done at the service. Won't be using them again… Read Full Review

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