2 weeks long stay carparking in ncp birmingham booked on internet by friends for us. Found it difficult to find a space, no help or signs around, first time in long stay, we found a space and parked, other cars all over lines so I parked so they could get into there cars and my wheels were on white line, returned from two week holiday to a £100 fine. We counted around us more than 10 tickets on car windscreens. I had to fight it and they made out I was a criminal and on this occassion (never park again in ncp) they will waiver. Legally I found out I hadn't a leg to stand on because of there small print. The voice on the end of the intercom was about useless. When arrived we pulled ours and kids baggage to shuttle bus and told to go back over to hut and wait, so we pulled them back over and waited 10min's, the driver then indicated that we can now go back over and get on bus, it took another 25mins circling around carpark and cramming on as many people Like a third world service.