Took my car in to the Bedford branch of F1 Autocentre to have aircon recharged as it was not as cold as it use to be. When I booked the car in online I also asked for a safety check. Was booked in for 9am and got there early, first thing to come out of the guys mouth in the office was” don’t know how long it’s gonna take but it will be ready when it’s done. So much for booking in for 9am and going to wait for it ,however I managed to get a lift from my partner and we decided to do some shopping and kill some time. On are return the guy who was in the office said , your cars ready but couldn’t recharge the A/C as the compressor is naf, needs a new compressor as the gas is coming straight out of the back of it. I know that is not true as it was making a difference but summer coming I wanted it recharged. As for the safety check , he said it’s ok !! What does ok mean ? Brakes, tyres are good for 1 month , 2,3,4,5,6,7,8,9. That doesn’t mean a thing it’s ok to me, give me an idea. Nothing on paper to tell me how much pads I’ve got left or used. In my mind this wasn’t even carried out as I couldn’t believe what I was told about my A/C compressor being Naf. Couldn’t believe his findings and booked car in at motorvation in Bedford. After a recharge A/C blowing nice and ice cold and no leaks. F1 Autocentre /bedford you fobbed me off with your lies and I’m not happy. I will tell friends and family as I did tell motivation the way I dealt with. I’ll never go back to F1 Autocentre/Bedford again and rather deal with a more organised company ie Motorvaction who seemed more professional and friendly and not rude and carried out what I wanted in the first place.

Peterborough Formula one. Bring my car for Mot in great condition, they changed brake pads and car passed mot. When i came to collect my car there was broken eco mode, service lights flashing on the screen and engine fault error showing on the car screen. When i asked them why my car is in that condition after mot they said it’s a coincidence and they can’t do nothing with that. Contacted their customer service- after 3 months they said it’s nothing they can do with that. Be aware bringing your car there. Totally useless workers will not take any responsibility for their mistakes.