Pro Camera Shop Reviews - www.procamerashop.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Pro Camera Shop - www.procamerashop.co.uk - Ask a question now

Media Gallery for Pro Camera Shop - www.procamerashop.co.uk

Pro Camera Shop - www.procamerashop.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“Very slow to respond to problems”

Written on: 22/10/2013

I bought a Tokina 11/16 from then just before Christmas last year but it had to go back as a problem developed with the focus. It took a long time for them (over a month)to say they could not fix the fault so would replace the lens and one had been put on order. I received the new lens, which developed the same problem so I contacted them again. Lens was returned over a month ago and I got an email saying they were looking at it before sending it to their repairers on 2/10/13. I have not had… Read Full Review

Reportedtotradingstandards's Comment

Written on: 22/10/2013

This Hong Kong seller ceased trading a couple of months or more ago.
Any `contact` supposedly with them (phone or email) is just a rented/contracted virtual office in the UK.

Hopefully you will get your problem sorted, but any in-house warranties are likely to be worthless.

If you paid with a credit card you might have some luck through that, but many used the direct bank-transfer which gives the purchaser absolutely no redress.

Reply to this comment

Sarah000's Comment

Written on: 22/10/2013

Does anyone have an email address or phone number? I bought a camera from them and it was faulty. I contacted Canon only to find it is fake and as I paid with direct bank transfer, have no redress...

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★☆☆☆

“Caution Advised”

Written on: 01/08/2013

I bought a Canon EOS 7D and lens. The camera was fine but the lens was faulty. When I became aware of this I contacted ProCamerashop who advised me to send it to an authorised canon repair shop. I did so and they informed me that the lens was damaged-most likely due to an 'impact'. ProCamerashop would not accept that it was their fault . So I am out of pocket for the lens and the cost of post and packaging. Communication was fine as was speed of delivery but - caveat emptor!… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Poor communication and misleading stock levels”

Written on: 18/06/2012 by jas1972 (1 review written)

I ordered a Sony HDR-CX250 which was shown as "in stock" on the website and paid for the item using bank transfer. After 3 days I chased up the status of the order and was advised the item is not in stock and there was a mistake on the website. I was advised a new delivery would be coming in within 3-4 days and my item would be dispatched within 5-6 days. 7 days later I chased this up again to be told there were problems getting stock (even though as number of other website are able to get… Read Full Review

Report this review
Was this review helpful? 0 0
overview