Horseley's of Stafford Removal firm

We moved house with Horseley's of Stafford and ended up having a very difficult and stressful experience. After arriving at our new home, we discovered that several items of furniture had been damaged in transit, including a couple of items that had been brand new prior to the move. We contacted Horseley's in writing, as per their instructions, and received a startlingly rude letter in reply, stating that our claims were (and I quote) "complete and utter nonsense" and intimating that we had done the damage ourselves. After further correspondence, they eventually asked us to get seek a quote from an independent furniture restorer. He confirmed our suspicions that the damage to the furniture was consisitent with the furniture having been dragged along a rough surface such as a pavement or the ramp of a removal van, and that the items were all beyond worthwhile repair. We sent his report to Horseley's, who responded with compensation of £60 and a letter stating that they would not be entering into any more correspondence with us. Please do not use this company - we certainly wish we had gone elsewhere.