Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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★★★★★

“Impeccable service from the person I dealt with in...”

Written on: 17/07/2019 by Maliay124 (1 review written)

Incredible customer services at Vashi in Selfridges! The person I dealt with assisted me throughout the entire process of finding the perfect ring and was so patient and eager to help me. I definitely recommend the Vashi store in Selfridges!… Read Full Review

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★★★★★

“Amazing service and product ”

Written on: 07/07/2019 by Osouter (1 review written)

The help and service I received was fantastic. I couldn’t thank the individual enough, she made the whole process so easy. The individual was Meyrem Akinci at the Selfridges store. I didn’t know much at all about rings and diamonds so we reviewed the options available to me so that I fully understood. I was also grateful that we worked to my budget and she respected that. The product has now arrived and it’s perfect. It was also delivered quickly. Since the purchase, I had some queries… Read Full Review

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★★★★★

“Fantastic product and service”

Written on: 02/07/2019 by Miguelk2 (1 review written)

Wonderful experience at Vashi which was great from start to finish - the great thing is how they remove some of the mysteries of jewellery buying which a transparent and understandable price structure. Great service too and completely non pushy - really appreciated the 'no hard sell' approach. Requested a tailor made design which Vashi could accomodate unlike peer companies. … Read Full Review

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★★★★★

“Engagement ring”

Written on: 02/07/2019 by DannyPilkington (1 review written)

The whole team at Selfridges Vashi were fantastic from start to finish. From my initial enquiry via email I was promptly sorted out an appointment. The first appointment was great, the lady showed me a very similar ring that I had designed online with all the different settings available. I couldn't believe the value for money compared to the high street stores. the quality of the diamond far exceeded my imagination. I loved the fact you can watch the diamond be put into your chosen setting… Read Full Review

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★★★★★

“Great Service”

Written on: 02/07/2019 by CaptainMWN (1 review written)

I would definitely recommend Vashi, I bought my fiancé’s engagement ring here and we were made welcome and the lady who dealt with us explained all the different stones/colour/grades etc of diamonds. We have also purchased our wedding bands from Vashi also and second time around the service was first class. 5* Vashi keep up the good work guys… Read Full Review

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★★★★★

“The perfect customer service”

Written on: 29/06/2019 by dmtwilliams (1 review written)

Wassila helped me find the perfect engagement ring and then wedding bands for myself and my fiance. The whole process was filled with care, support and understanding from start to finish. Every question I asked (and there were many!) were answered with a deep knowledge and with advice without being pushy. I honestly have to say that the reason I came back was because of the fantastic customer service and care and obviously the beautiful rings! Thank you Wassila for helping me to have the… Read Full Review

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★★★★★

“Customer service was second to none”

Written on: 23/06/2019 by ejCooley84 (1 review written)

Our experience of Vashi was probably the best it could have been. They bent over backwards to help me design an engagement ring and then had it couriered it to the hotel for the proposal. Amazing service, would thoroughly recommend Vashi to anybody considering their products. I really have nothing negative to say… Read Full Review

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★★★★★

“A little bit of personal and bespoke luxury ”

Written on: 21/06/2019

I absolutely loved the whole experience at Vashi! It’s firmly high end luxury but as everything was personalised and the staff so on-point (not pushy but supportive, friendly and incredibly knowledgable...I could have stayed there all week) they guided me through the process of purchasing a very personal item with an experience I’ll never forget. Vashi’s product range and quality is impeccable, prices surprisingly competitive, and their whole ‘brand’ is something you’ll never go… Read Full Review

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★★★☆☆

“Not the best nor the worse”

Written on: 20/06/2019 by Crabtree17 (1 review written)

Staff were friendly and welcoming, However, there was no manager available at the time of purchase and it was not possible to put an application for finance. Indeed I was promised to receive my order within 2 working day and which they did. I asked them to wrote names on the ring and I believe in the process of doing so they left and unwanted scratch on my expensive gift which I discovered later. I would have given them a five-star review but this left me with no option to give it a 3 star… Read Full Review

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★★★★★

“Amazing”

Written on: 19/06/2019 by Skinnerst282 (1 review written)

Got the engagement ring from Vashi and I was really amazed by the service that I received. They helped me choose the perfect ring and ensured that I was given all the information to make an informed choice. Would definitely recommend the company to all… Read Full Review

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★★★★★

“Undeniably one of the best ”

Written on: 19/06/2019 by Julia468 (1 review written)

From the moment I made me purchase I could tell they were a respectable company who are driven to make their customers as happy as they could. Made it so easy to contact them via email or over the phone and were so helpful and solved any issues I had there and then without much drama. Unfortunately the ring I ordered was no longer in stock and Vashi went out of their way to contact me in plenty of time to offer me a free upgrade as well as keep to their unbelievably fast delivery times… Read Full Review

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★★★★★

“Diamond service”

Written on: 19/06/2019 by Jshughes (1 review written)

All the staff at Vashi were really helpful, friendly and knowledgeable which was a great help to me whilst picking out the perfect engagement ring for my partner. They walked me through everything I needed to know about diamonds and I came away feeling like I had got something I knew she would love and at a great price too. The glass of champagne on collection of the ring was a great touch. I would definitely recommend Vashi to anyone wanting to buy an engagement ring or any other kind of… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 19/06/2019 by mattormston (1 review written)

I ordered the ring after my partner saw a ring on vashi. I saw it was available next day delivery so jumped on the opportunity. Understandably as it was made to size then it wasn't but I had contact from a customer service rep asking about the urgency of it. I explained that I needed it in a few days to take to New York. They raced it through the production and quality checks and had it with me the same day it was dispatched. The same day we were flying. Couldn't recommend them more, great… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 19/06/2019 by Smarsden92 (1 review written)

Excellent customer service. My Oder arrived on time and was up to my expectations… Read Full Review

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★★★★★

“Excellent shiny choices”

Written on: 19/06/2019 by 496Greenwood (1 review written)

Good selection of beautiful rings at a decent price. Although the ring came late they emailed to tell me how soon I needed this ring so they could bump me up the list to an earlier spot if I required it sooner than previously stated. The ring needed to be resized but I did this locally instead of using the returns. She was delighted by the end result Thanks… Read Full Review

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★★★★★

“Friendly happy helpful”

Written on: 19/06/2019 by Brent1957 (1 review written)

Very friendly and welcoming staff. They really explained the clarity and cut of the rings well. They basically couldn't do enough to help. I would highly recommend this shop and it's product to anyone looking for a quality service and a quality product… Read Full Review

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★★★★★

“Great!!”

Written on: 19/06/2019 by Ains_ley (1 review written)

Vashi service was great customer service was given the right information for my purchase along with the love story which was a nice touch. I got my finances ring custom made at Vashi and further we got our wedding bands custom made too. The process was very smooth and was updated frequently. I would really recommend to anyone who wants to get any wedding rings made or to purchase and also staff are friendly and will find the ring for you and your partner. I dont think there is anything i would… Read Full Review

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★★★★★

“Designer Jewellery At A High Street Price”

Written on: 19/06/2019 by kinki311 (1 review written)

I looked for a very long time for an eternity ring to celebrate my 15th Wedding Anniversary. I was on a very tight budget, but had very high expectations. I picked the ring I wanted online and then went to the POP UP store in Westfield. The staff there were very helpful with sizing, but I could not see the ring, therefore the size was incorrect on the 1st delivery. Went back to the store and had resized again, but also incorrect fitting. On the 3rd attempt, and a deadline looming,the store… Read Full Review

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★★★★★

“Fantastic product, service and price”

Written on: 19/06/2019

Fantastic product, service and price… Read Full Review

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★★★★★

“Couldn’t be happier ”

Written on: 19/06/2019 by marcjepson (1 review written)

My wife and I used Vashi in the Trafford Centre in Manchester for our wedding bands. From start to finish the whole experience was fantastic and we are both over the moon with our bands. Highly recommended!… Read Full Review

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