Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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★★★★★

“My fiancée and I are so unbelievably impressed by the...”

Written on: 30/04/2020

My fiancée and I are so unbelievably impressed by the service provided at Vashi, Piccadilly. The person we dealt with helped us through the entire process and he provided outstanding support. He was brilliant in answering all of our questions and was fantastic in communicating with us on a regular basis throughout the process of choosing our wedding bands. We cannot recommend Vashi enough. The quality of the rings they provide are immaculate and very reasonably priced at that. They are very… Read Full Review

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★★★★★

“very friendly and helpful ”

Written on: 07/04/2020 by chao88 (1 review written)

very efficiency in term of replying email on time and solve the problem in this uncertainty time pried. Thanks !… Read Full Review

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★★★★★

“A lovely experience!”

Written on: 20/03/2020 by jennamaenebridacotiangco (1 review written)

Our Guardian has been very accommodating and patient in helping us decide which wedding rings are best for me and my fiance. She was also of great help in facilitating the payment option that we opted for. She was really friendly and knowledgeable. It was a wonderful and memorable experience, indeed!… Read Full Review

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★★★★★

“Right from the start, with probably the most important...”

Written on: 25/02/2020 by ChrisSeija (1 review written)

Right from the start, with probably the most important decision of my life, Milda’s vast knowledge and calm demeanour transformed this nerve wrecking task into a wonderful experience. Patiently guiding me step by step until I was 100% reassured with my choices we crafted the most gorgeous engagement ring that both me and my now fiancée simply adore. THANK YOU SO MUCH from both of us!… Read Full Review

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★★★★★

“Engagement success!”

Written on: 19/02/2020 by DanielandLindsay (1 review written)

Huge thanks to Sanaa and all the team at Vashi. From the first communication, combined with the level of professionalism and knowledge, we truly have had the most wonderful experience! We will be back in the future for an eternity ring!… Read Full Review

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★★★★★

“Amazing product and 5 star service ”

Written on: 03/02/2020 by WelcomeTinx73 (1 review written)

From start to finish 5 star customer service. Milda was outstanding and made our whole experience very special. We are so pleased with our finished ring and will definitely be returning in future . Thank you so much to Milda for making it so memorable for us… Read Full Review

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★★★★★

“Impeccable service from the person I dealt with in...”

Written on: 17/07/2019 by Maliay124 (1 review written)

Incredible customer services at Vashi in Selfridges! The person I dealt with assisted me throughout the entire process of finding the perfect ring and was so patient and eager to help me. I definitely recommend the Vashi store in Selfridges!… Read Full Review

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★★★★★

“Amazing service and product ”

Written on: 07/07/2019 by Osouter (1 review written)

The help and service I received was fantastic. I couldn’t thank the individual enough, she made the whole process so easy. The individual was Meyrem Akinci at the Selfridges store. I didn’t know much at all about rings and diamonds so we reviewed the options available to me so that I fully understood. I was also grateful that we worked to my budget and she respected that. The product has now arrived and it’s perfect. It was also delivered quickly. Since the purchase, I had some queries… Read Full Review

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★★★★★

“Fantastic product and service”

Written on: 02/07/2019 by Miguelk2 (1 review written)

Wonderful experience at Vashi which was great from start to finish - the great thing is how they remove some of the mysteries of jewellery buying which a transparent and understandable price structure. Great service too and completely non pushy - really appreciated the 'no hard sell' approach. Requested a tailor made design which Vashi could accomodate unlike peer companies. … Read Full Review

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★★★★★

“Engagement ring”

Written on: 02/07/2019 by DannyPilkington (1 review written)

The whole team at Selfridges Vashi were fantastic from start to finish. From my initial enquiry via email I was promptly sorted out an appointment. The first appointment was great, the lady showed me a very similar ring that I had designed online with all the different settings available. I couldn't believe the value for money compared to the high street stores. the quality of the diamond far exceeded my imagination. I loved the fact you can watch the diamond be put into your chosen setting… Read Full Review

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★★★★★

“Great Service”

Written on: 02/07/2019 by CaptainMWN (1 review written)

I would definitely recommend Vashi, I bought my fiancé’s engagement ring here and we were made welcome and the lady who dealt with us explained all the different stones/colour/grades etc of diamonds. We have also purchased our wedding bands from Vashi also and second time around the service was first class. 5* Vashi keep up the good work guys… Read Full Review

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★★★★★

“The perfect customer service”

Written on: 29/06/2019 by dmtwilliams (1 review written)

Wassila helped me find the perfect engagement ring and then wedding bands for myself and my fiance. The whole process was filled with care, support and understanding from start to finish. Every question I asked (and there were many!) were answered with a deep knowledge and with advice without being pushy. I honestly have to say that the reason I came back was because of the fantastic customer service and care and obviously the beautiful rings! Thank you Wassila for helping me to have the… Read Full Review

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★★★★★

“Customer service was second to none”

Written on: 23/06/2019 by ejCooley84 (1 review written)

Our experience of Vashi was probably the best it could have been. They bent over backwards to help me design an engagement ring and then had it couriered it to the hotel for the proposal. Amazing service, would thoroughly recommend Vashi to anybody considering their products. I really have nothing negative to say… Read Full Review

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★★★★★

“A little bit of personal and bespoke luxury ”

Written on: 21/06/2019

I absolutely loved the whole experience at Vashi! It’s firmly high end luxury but as everything was personalised and the staff so on-point (not pushy but supportive, friendly and incredibly knowledgable...I could have stayed there all week) they guided me through the process of purchasing a very personal item with an experience I’ll never forget. Vashi’s product range and quality is impeccable, prices surprisingly competitive, and their whole ‘brand’ is something you’ll never go… Read Full Review

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★★★☆☆

“Not the best nor the worse”

Written on: 20/06/2019 by Crabtree17 (1 review written)

Staff were friendly and welcoming, However, there was no manager available at the time of purchase and it was not possible to put an application for finance. Indeed I was promised to receive my order within 2 working day and which they did. I asked them to wrote names on the ring and I believe in the process of doing so they left and unwanted scratch on my expensive gift which I discovered later. I would have given them a five-star review but this left me with no option to give it a 3 star… Read Full Review

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★★★★★

“Amazing”

Written on: 19/06/2019 by Skinnerst282 (1 review written)

Got the engagement ring from Vashi and I was really amazed by the service that I received. They helped me choose the perfect ring and ensured that I was given all the information to make an informed choice. Would definitely recommend the company to all… Read Full Review

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★★★★★

“Undeniably one of the best ”

Written on: 19/06/2019 by Julia468 (1 review written)

From the moment I made me purchase I could tell they were a respectable company who are driven to make their customers as happy as they could. Made it so easy to contact them via email or over the phone and were so helpful and solved any issues I had there and then without much drama. Unfortunately the ring I ordered was no longer in stock and Vashi went out of their way to contact me in plenty of time to offer me a free upgrade as well as keep to their unbelievably fast delivery times… Read Full Review

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★★★★★

“Diamond service”

Written on: 19/06/2019 by Jshughes (1 review written)

All the staff at Vashi were really helpful, friendly and knowledgeable which was a great help to me whilst picking out the perfect engagement ring for my partner. They walked me through everything I needed to know about diamonds and I came away feeling like I had got something I knew she would love and at a great price too. The glass of champagne on collection of the ring was a great touch. I would definitely recommend Vashi to anyone wanting to buy an engagement ring or any other kind of… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 19/06/2019 by mattormston (1 review written)

I ordered the ring after my partner saw a ring on vashi. I saw it was available next day delivery so jumped on the opportunity. Understandably as it was made to size then it wasn't but I had contact from a customer service rep asking about the urgency of it. I explained that I needed it in a few days to take to New York. They raced it through the production and quality checks and had it with me the same day it was dispatched. The same day we were flying. Couldn't recommend them more, great… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 19/06/2019 by Smarsden92 (1 review written)

Excellent customer service. My Oder arrived on time and was up to my expectations… Read Full Review

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