I ordered a vacuum cleaner on 14th August, money withdrawn from my account on 18th August. From 22nd August, the company stopped all communications and the number provided on the website does not work.I never received the vacuum cleaner. DO NOT BUY ANYTHING FROM THIS COMPANY, ITS A FRAUDULENT SITE!!!! They also trade as VacuSpares but your account will show payment received by HaierSpares.

go to website cant find a filter, Phone helpline, he was helpful. Tellsme I need to buy a whole new pump, will come with filter, find it on site..cant add to basket, cant register, cant buy! Ridiculous site and wished I never purchased this random Chinese washing machine!

Excellent service and for a few pounds, including postage , I got my machine going again saving £179. I got the part in two days.I will definately use you again and recommend you without reservation. Thanks !

My replacement Can cover arrived and is now in place in my fridge many many thanks for your help,efficiency, and courtesy all are very much appreciated,
best wishes to you all for a good xmas.
Mrs L.J.

Good, professional customer services and very fast delivery considering the part required was originally out of stock. I'll definitely recommend them to others.

Firstly i would like to say a very big thank you to you for your super quick service. I ordered a drain pump for my poorly machine on the Friday morning and it arrived on the Saturday morning. I really canot say how pleasedwith the service i am The chap i spoke to was so helpful and actually called back to let me know the stock availabilitys Once again Thank you Mr T.P.

I got what i ordered today and is exactly what i was looking for GREAT SERVICE well done thanks again for all your help.

Great easy to use web site with customer friendly email from customer service dept, probably one of the best designed for customer us web bright and vibrant, great pics of most parts, and i got what i wanted without any hassle congrats to all...

Fantastic service.Would recommend to family and friends.

Flawless customer service

Excellent service - called to confirm was correct part - very friendly and helpful. Site was easy to order and parts arrived quickly - Would use again but hope i don't have to!!! Thanks for good service.

Great service very helpful,good telephone manner,product knowledge,and polite, assisted me with my part as machine was not a british model and part had to be sourced for me.

My new spares arrived today as you promised. Thank you.
I ordered the spares after 5pm on Monday, and it was here at 4.30pm on
Wednesday.

What fantastic customer service you give.

We've made quite a few purchases over the internet recently, and you are
byfar the most efficient and professional. You are head and shoulders
above the rest for value for money and service.

We will certainly be recommending you to family and friends.

Well Done.