Pramworld Reviews - www.pramworld.co.uk

Click here if this is your business
★★★★★
4.5 / 5
91% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Pramworld - www.pramworld.co.uk - Ask a question now

Media Gallery for Pramworld - www.pramworld.co.uk

Pramworld - www.pramworld.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Avoid”

Written on: 21/06/2017 by 130Pruitt (1 review written)

Don't buy from Pramworld! They sold me an item they didn't have in stock and send me a different item which I now have the hassle of returning! Just before a heatwave-it reached 34 degrees!-I decided to buy a cool pram liner and cool summer canopy for my bugaboo chameleon. I checked with Pramworld to ensure it was in stock-They said it was-and ordered the items. The canopy they sent me was for the wrong pram. I called them and they said they'd check the warehouse to see if the one I wanted… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 2
★☆☆☆☆

“Zero stars”

Written on: 24/04/2017 by axRollins447 (1 review written)

Winstanleys Pramworld 1 review Published 4 minutes ago If I could give zero stars I would If I could give zero stars I would. I bought a car seat costing 370 pounds which they delivered damaged and with the address of a different customer on it from previous delivery. The car seat was also not packed correctly missing nearly all the polystyrene was missing. I complained and the company said the damage was negligible. I asked for a collection and refund for my goods. And got 3 weeks they have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Customer Service”

Written on: 05/03/2016 by Hobsi (1 review written)

I ordered an item but it didn't arrive on time. On contacting Winstanley's I was immediately transferred to customer service who were incredibly helpful. The error was rectified immediately and my order was delivered within 24 hours. would definitely recommend this company without hesitation. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disorganised! Failed to deliver requested product”

Written on: 15/12/2015 by SharonFlanagan (1 review written)

I ordered a Hauck baby car seat choosing Pramworld as they were the cheapest. The car seat that arrived was made by Hauck but was a completely different model to the one I ordered, with a completely different fitting. I queried this and I was told that a replacement was being sent out (couldn't deliver on a week though!) I called to chase at 4pm on Monday to be told the seat I had was definitely correct and to double check. Checked - still wrong seat. Emailed on Tuesday and waited all day with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst I.T. in the U.K.”

Written on: 27/09/2015 by RUSS IN LANCS (10 reviews written)

To order anything online you have to become a member. When you become a member in the privacy section it states that you agree to be sent promotional material via any method and to receive market research calls/messages by any method. There is NO opt out section. When you place an order to be delivered to a different address from the bill payer, As you would to purchase a gift for someone. The system automatically changes both address to the receiving address so the bill payers address then… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst service ever! ”

Written on: 25/09/2015 by Vancefy5 (1 review written)

Ordered several products from this company. They took the money within minutes but no products arrived.had to chase them 3 times before they arrived. Phoned and emailed as there are parts missing so can't even use the products that o purchased for my little one who is due any day! Called and apparently an hour on hold of being told That my call was important and still no answer! When do I get the parts for my items?!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jrid's Comment

Written on: 11/09/2016

This has happened to a friend's family member. Only interested in taking money and no concern for the customer.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rissa144's Comment

Written on: 11/12/2016

I bought a venicci 3 in 1 travel system and didnt open the boxes as my baby is premature and would be in hospital for 3 months. Now he is about to be discharged we opened the boxes to assemble the pushchair only to find out the carseat is missing.... i am soo upset !!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“impressive service and delivery”

Written on: 18/08/2015 by Samthemonkey (1 review written)

looked for stroller, pramworld had in stock and matched the price of other large toy/baby outlet as promised on their site, ordered Sunday evening and delivered Tuesday morning All happy and couldn't ask for more from their online store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great prices, great delivery, great customer service”

Written on: 06/07/2015 by AudreyWoodard (1 review written)

Really pleased with the service here - ordered an item at a very good price, but when it arrived - on time and in good condition - it wasn't quite what I expected. Customer services have worked really hard to get this resolved and been in touch with the manufacturer to fetch me a missing part - all delivered to me free of charge. They've also updated their website description so no one else misinterprets as I did! Communication was excellent from start to finish, and everyone I've dealt with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent!”

Written on: 04/02/2015 by Hill449 (1 review written)

I ordered my pram on Sunday evening and it was delivered Tuesday morning. It was also £100 cheaper than anywhere else and so far, I have no complaints about the product. Great sevice, great price and fast delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“How long would you expect a £250 car seat to last”

Written on: 13/10/2013

How long would you expect a £250 car seat to last if it's designed for 6mths to aprox 4 years old? The law says if it fails due to a manufacturing fault they are liable to either replace, repair or partially refund me for up to 6 years after purchase, if you can reasonably expect it to last that long. Pramworld will not repair at their cost a fault with the buckle on our BeSafe Izi Combi (purchased Nov 2010 when my son was 1 year old), as per the Sale of Goods Act and Limitation Act 1980… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Abbyhill's Comment

Written on: 15/10/2013

when a car seats bought,it' presumed it's for one child not your 2nd ,3rd or 4th in my opinion i would say you have had your monies worth seeing these kids are in and out of the up to 6 or 7 times a day, i dont blame pramworld for not fixing it for free,people like you are always after a free ride

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
Read 1 Comment
★☆☆☆☆

“Quick delivery, faulty product and refuse refund ”

Written on: 18/08/2013

Terrible service They send us a faulty pushchair and because we test it- in order to find out if the quality meet the expectation They refused to refund it despite that they admit there is something g wrong with it! They just call it the nature of the product! Rude custom service Avoid if you can… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Great experience ”

Written on: 05/08/2013

Great service, and shopping experience. Living in France it was so easy and no even a week after placing my order it was on my door. Even if shipment it's a bit expensive, it still worth. Great variety so really a could make a choice. Very happy, I certainly recommend this site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling!”

Written on: 13/06/2013

I have just had an atrocious experience with winstanleys and would really recommend people shop else where. I ordered a push chair (top of the range maclaren) and when it arrived the zip was broke on the footmuff. I contacted them straight away and they said they will order a new part in and send it out. Weeks have gone by with me repeatedly chasing them with failed promises of in stock "tomorrow" and I am still without the footmuff. Yesterday they gave me an allocated time slot (which we… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Abbyhill's Comment

Written on: 15/10/2013

think your a bit dramatic,they was out of stock,when the footmuffs came instock they sent the goods,deliveries are down to the delivery company not the store ,and looking at the date ,was in June when the weather was hot ,so i'm sure not having a footmuff didnt effect your life that much,some people just love to moan, i have found this companies service Grade A on many occasions

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mummyboo30's Comment

Written on: 24/11/2013

Do you work for pramworld?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Great service, highly recommended!”

Written on: 18/05/2013 by LisaMarieC (1 review written)

I hadn't come across Pramworld before but found they were the most competitive for the car seat I wished to purchase. The online ordering process was simple and I really liked the update emails and texts I received regarding the delivery of my product as it made the service much more personal. My purchase arrived within the allotted delivery slot and I have been very impressed by my first experience of the company. I took the time to email them to thank them for such good service and got a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fabulous excellent helpful staff, and trouble free...”

Written on: 14/03/2013 by Gabby123456 (1 review written)

Absolutely delighted with my purchase of the baby jogger city versa pushchair, I was dubious at buying online as I have had such bad luck with some online companies, however ordering from winstanleys was quick & trouble free. The pushchair was delivered as promised on time , the stafff member I spoke to when I ordered the pushchair was polite, friendly and concise. I wouldn't hesitate to recommend to anyone and would certainly order from winstanley again. Thank you such an easy and pleasant… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“First class service”

Written on: 23/01/2013 by Jimillie (1 review written)

I ordered an Uppababy Vista Sunday evening and it was delivered on Wednesday of the same week. Fabulous pram, very speedy and efficient service and best of all I could track the order and i even received a text to state delivery time which was within an hours time frame. Thank you Pramworld… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very proffesional!”

Written on: 18/01/2013 by marigoula (1 review written)

I ordered a car seat from Greece. They answered my emailed questions (before ordering), very quickly. The car seat was send the next day and I could trace everyday where it was! They mentioned delivery in 7-9 working days and I got it after exactly 7 days! Of'course it was exactly as seen and expected. Great job!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“24HR Delivery & Immediate Service”

Written on: 22/11/2012

BeSafe Izi Combi x3 - I called - In stock really meant in-stock. Saved time by taking order/payment immediately over 'phone. Goods dispatched same day, text updates with options to reschedule - Arrived 24HR later. Great courier tracking service - on time using standard delivery. A competitor had advised 3 day delivery - was still waiting 2 weeks later and been chasing for refund… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great service, excellent provider!!!”

Written on: 14/10/2012 by Giannis-P (1 review written)

Excellent service, real time assistance and information about delivery, very fast shipping! Plus the money i saved from buying a Maclaren XLR instead of getting it here in Greece was very good.. I would suggest it to every new (and not only) parent who wants the ideal combination of service, delivery time and cost. Real time information about my order was very very helpful. It was my first transaction and certainly there are many more to come! Keep up the good work,congratulations!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent value, Amazing service..!”

Written on: 16/09/2012 by Buddha12571 (1 review written)

I purchased our mountain buggy duet from Winstanly Pramworld on line, the colour I chose was not in stock with no delivery date from the manufacture... They kindly emailed me telling me this, and offering me a differnt colour which was dispached immediatly.. All this and they were the cheapest... brilliant..!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview