iPhone Repairs www.i-phone-repairs.co.uk

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Latest Reviews

“Our first experience was simple.”

★★★★★

written by hexixi on 16/02/2016

Our first experience was simple. I broke my iPhone 5 screen and they fixed it--worked great. Then our second experience was that my 79 year old mother broke her iPad--OK imagine how long it took her to buy one of these in the first place. Omar was our technician and he was VERY patient explaining everything to her--stuff I never would have asked but he was unfazed and seemed to enjoy going over every detail. Very patient and honest about why they can or can't do something. The screen from HCQS is really good .They did a great job and used a good quality screen (I had done research and I learned a few things. Mostly that I could not be that specific and patient with my hands). Oh and we liked being able to make an appointment and have a specific time slot.

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“Service Exactly As Advertised!”

★★★★★

written by Hollowayck360 on 11/04/2014

Sent off an IPod 4 to have cracked screen repaired on Tuesday and IPod was returned repaired on the Thursday morning - Great Service!

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“jazzsinger”

★★★★★

written by susu1967 on 05/06/2013

Was given contact details for this company :) thank goodness, as the guys were really helpful, and the service was tops. Helped me with my phone no problem. 100% tops, would most certainly go to these guys again :) Thank you

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“Pharmb638”

★☆☆☆☆

written by on 14/03/2013

Hello! geedgcg interesting geedgcg site! I'm really like it! Very, very geedgcg good!

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“Pharmg371”

★☆☆☆☆

written by on 14/03/2013

Hello! debcdcc interesting debcdcc site! I'm really like it! Very, very debcdcc good!

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“fix a cracked screen on an iphone 4”

★☆☆☆☆

written by on 21/01/2013

This company iphone repairs.co.uk also known as M Blue (take a look at the reviews there !!!!) also known as Neutronics. This company have taken a payment of £59.99 to replace a front and back screen on my phone. They then asked for a further £40 as the midframe was damaged. As it was NOT damaged before I sent the phone to them I refused and asked for a refund. They are refunding £25 !!!! Even though NO WORK has been done to my phone !!!!!!! Do NOT use this company. Check the M Blue Reviews also.

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Smouty's Comment

Written on: 23/03/2014

Do not trust this company!! They tried something very similar with me and it took nearly 2 weeks to get my phone back.

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“Good but slow”

★★★☆☆

written by Jabba1972 on 04/11/2012

managed to fix a fault that both vodafone and apple told me couldnt be fixed, but it did take 3 weeks to fix and I had to chase on several occasions to get updates and some kind of forecast completion date. Online help and customer service was very responsive.

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“Leon”

★★★★☆

written by on 01/11/2012

Very good service and I was kept informed at all times on the progress of the repair. The only issue which is minor is that the repairer had to wait for spare to fix the phone. As it was a screen replacement I would have expected that they would have sufficient screens in stock.

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“Excellent service but make sure 'your order is correct'!”

★★★★☆

written by Frank0 on 31/10/2012

Searched the net for a repair for my wife's iPhone 4 and plumped for iPhone Repairs. Vikki and Rebecca's pop up service are two of the most helpful fronting people I have dealt with always willing to chase and help. Their initial service was the determining factor in selecting iPhone Repair. My problem was I selected the wrong repair request but following a phone call from Rebecca all was sorted. However once the type of repair was determined the parts then had to be ordered and the return of my phone took some 12 days, hence my four star rating. Never-the-less I would still recommend the company for iPhone repairs. Good value for money but make sure you get your repair right before you order.

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“Excellent well managed service”

★★★★☆

written by on 27/10/2012

Good price, excellent customer service,

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“Life Saver”

★★★★☆

written by on 20/10/2012

After I managed to put my I-Phone through the wash, which I was assured was not totally unusual, my screen wouldn't light up at all. I attempted to dry it out without success. My service provided, not yellow but close, was totally unhelpful, they wanted to charge me a ridiculous amount for a replacement or to buy out the remainder of my contract and then sell me a new contract. I found IPhone Repairs via a google search, and their customer service was fantastic, kept me up to date through the repair which was done at a reasonable rate, though I did have to wait a little while for the spare parts to be available. All in all I am very satisfied with the experience and will recommend IPhone Repairs to anybody.

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“Excellent Service ”

★★★★★

written by on 18/10/2012

Excellent from start to finish. Able to verify online model of phone so knew how much to pay. Correspondence clear and advised of progress of repair on a daily basis. Pleased when phone came back looks good as new.

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“Iphone 3GS Repair”

★★★★★

written by smithpau on 17/10/2012

I found the company I-phone.repairs on the internet, the problem i had with my iphone 3GS was my internal lcd and display where damaged by accident, the company concerned repaired my phone very efficiently and kept me informed of how the process was progressing via e-mail on a daily, this i found very good, as sometimes when i've sent a product away before i have not always been kept informed(not known when i will receive my mobile back repaired or regarding the cost until i've had the repair completed,I-phone-repairs kept me informed which i thought was a very reasonably priced repair.

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“False advertising”

★★☆☆☆

written by on 16/10/2012

I wish I had reviewed this company in more detail before starting any dealings with them - I would have gone elsewhere. I actually asked for iPhone repairs to turn my iPhone 4 red - not to unlock. Firstly the good things: Polite and prompt response to emails. The quality of the work done was to a good standard. Once parts had arrived the device was sorted quickly Now the bad things: The website makes claims it doesn't back up - their online agent said the red parts were available when in actual fact after being sent emails stating there was a delay on numerous occasions the parts never materialised. This happened over a 2 week period. I ended up having to threaten them I was an informed customer and fully aware of my rights before they did anything. They offered my the phone sooner but in Black or White. This feels like a ploy to me - entice people in with promises they are not going to keep, obtain their devices and then either wait for them to demand their phone back or to change their order. Research their company and you will find many negative reviews. There is a filtering process by which dissatsified customers are directed back to them and satisfied ones are allowed to post on this website. Overall the work done was of a good standard - just very late in being returned and not what was originally offered.

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“Highly Recommended Company”

★★★★★

written by Vib12 on 13/10/2012

The Service that this Company provides is fantastic. Not only are their communications great their pricing for repairs is good. The live webb chat function is very good as it gives you bang up to date information and help if you need it. Special thanks to Rebecca and Vicky who monitored the repair to my phone and kept me informed of progress. They did what they promised and were a delight to deal with. I would recommend this Company to anyone with a phone to repair. Indeed I have already told friends and relatives to keep a note of their website for future reference. Many thanks to all at this Company. Paul R Bayley

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“Excellent service!”

★★★★★

written by DaleMDR on 12/10/2012

I had an iPhone 4 with a home button that wasn't working properly. I checked out this company on the internet and they were well priced compared to others. Had a good chat online with one of their assistants which was helpful. I needed a fast turnaround within 3-4 working days. I posted it on Monday using Special Delivery and it was returned 3 days later on Thursday! The home button works perfectly now. My only comment would be that it would be helpful if the website was clearer on postage. The website says postage is included but you pay for the postage to them with return postage covered within the price. Otherwise very happy! Thank you!

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“Good communication and quick service”

★★★★★

written by on 09/10/2012

I had a phone that was water damaged and iphone repairs communicated well and provided a quick service. Unfortunately it was not able to be fixed so they sent it back quickly and did not charge me for the work completed. I also asked a number of question on the chat messages and this was also helpful. I wanted to have my screen fixed if the actual phone could have been mended and when the phone could not be fixed the money was also refunded. They used a quick and reliable UPS shipping company which allowed me to get my phone back quickly. It was easy to order and clear about which services I wanted.

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“fast efficient service”

★★★★☆

written by boaterbaz on 06/10/2012

A very good service that starts with a simple identification of the problem. The fixed price and quick turnaround make this an excellent service. Regular updates keep one up to date with progress. Overall this makes a repair to a phone not enjoyable but at least bearable!

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“Pretty good service”

★★★★☆

written by christhecleancar on 05/10/2012

My iphone was repaired quickly and the comunication was very good. One minor point was that when the phone was returned to me it was left in full view on my doorstep and no signature was obtained. Luckily it was still there when I returned home. For this reason alone I have not given five stars.

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“Bazzbear's review of his iPhone repair”

★★★★★

written by bazzbear on 05/10/2012

I was pleased with the ease at which I could book in the repair of the device. It was also very good to be kept "In the loop" with the email updates letting me know of the progress. I had looked around for other repair agents in the Sussex area, but all were more expensive. So in conclusion, I was pleased with the service I received and would use this company again in the future. Regards... Barry (Newhaven in East Sussex).

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