written by on 13/05/2013
I ordered a Bizley two-drawer filing cabinet on the 17 April 2013 and despite frequent phone calls and emails did not receive it until almost a month later. When it did turn up it was damaged and looked like a second as the doors did not fit or even line up properly! When I phoned to say this was not acceptable, the company would not accept any of the blame themselves even though they admitted that it should have been checked before leaving their factory and just insisted that it was the suppliers fault and could not even promise a prompt replacement. Found the guy I spoke to rude, dismissive and very unprofessional. I now have to waste yet another day waiting around for them to pick the item up again. No real apology given so terrible levels of customer service. So if you want to order a filing cabinet from this company and are happy to receive no confirmation of your order, spend hours chasing them, making numerous wasted phone calls, wait in for ages for something that will eventually turn up weeks late and is so poorly made and shockingly poor quality that it has to be returned - then Office Suppliers Supermarket are definitely the company for you... Personally I would avoid them like the plague and will never use them again!!!
written by gareth111s1s on 19/12/2012
I got some office items at reasonable price from here. The office supplies supermarket supplies high quality products. They made some delays in supply but communication was perfect. I like the processing method and surely I will use them again.
written by piazrim on 10/01/2012
Ordered diaries for 2012 6th December 2011. My 13th January 2012 none have arrived, no one contacted me to advise I won't be getting them and then I am told it's out of stock. Now I can't find any anywhere. Don't use them.
written by on 03/12/2010
Brilliant office supplies online store - really easy to find the products i wanted, they were delivered the next day and i saved a packet compared to my usual supplier.
No hesitation in recommending these people for stationery orders
written by on 08/06/2010
Great site and they had all the stationery i wanted in stock - so good we actually got it next day which was a lot faster than Viking. The checkout process could be improved and took a bit more time that i would have liked but for the cost saving i didn't really mind the extra couple of minutes filling out the forms.
written by on 10/03/2010
Good value stationary, I got several packs of paper, some platic pockeets and few packs of pens all for very cheap. Also got a screen filter which was more than I wanted to pay but still cheaper than elsewhere.
They have a lot of products listed on there but some of it can be hard to find.
I ordered from The Office Supplies Supermarket on a Tuesday Morning and received all the items the next day. Items were delivered by a proper delivery man (not fedex or the other ones who seem to lose all my stuff) who also gave me some advice on one of the items.
when I opened up the screen filter it was broken which was annoying but they organised collection and replacement within two days.
Overall pretty good - would order again
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