The Gift Box, Leeds Reviews

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★★☆☆☆
1.7 / 5
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Latest Reviews

★☆☆☆☆

“Please do not use this company”

Written on: 31/08/2011 by cloughcj (1 review written)

We got married in November 2010 and were foolish enough to think that as we met this company at a very upmarket wedding fair at a local hotel that they would be above board. How wrong we were. We really wish we had googled reviews before we agreed for them to manage our gift list. We have had to fight constantly to receive any gifts and still have around £500 worth of gifts outstanding.They have stolen money from our friends and family and are now refusing to reply to us by either telephone… Read Full Review

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★☆☆☆☆

“DO NOT GO NEAR.... ”

Written on: 07/03/2011

DO NOT GO NEAR....

Married in November 2010, chasing hard for everything since then....

Nothing received yet (March 2011).

Only time I get a response is when I say I'm turning up at her shop in Leeds.

Any wedding venue that suggests TheGiftBox should be advised.

Terrible terrible service.

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★☆☆☆☆

“I wouldn't recommend this company to my worst enemy. ”

Written on: 21/02/2011 by bevanandjess (1 review written)

I wouldn't recommend this company to my worst enemy.
It is now 13 months after our wedding, as we're in dire financial circumstances at the moment we weren't doing anything to celebrate our anniversary except staying in and perhaps splashing out on a bottle of champagne. It would have been lovely to drink the champagne out of our lovely designer, purple wine glasses that my grandma bought us off of our list, I don't ever see that happening.
It's a long story so I'll cut it short.
Customer… Read Full Review

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★☆☆☆☆

“I'm shocked by the two positives on here and what did...”

Written on: 09/09/2010 by anon bride (1 review written)

I'm shocked by the two positives on here and what did those customers do to recieve that level of service-strange they don't put their name-is it because it's Julia????? The other positive review lower down too has no name and is word perfect to what you'll hear at a wedding fair if you ever have the misfortune of dealing with this unproffessional company-Avoid if you don't want to still be waiting for your wedding gifts over a year after your wedding and you like e-mails and phonecalls replied… Read Full Review

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★★★★★

“I have had nothing but great things to say about The...”

Written on: 01/09/2010

I have had nothing but great things to say about The Gift Box… Read Full Review

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Anon Bride's Comment

Written on: 09/09/2010

I found this review not helpful because...they don't put their name-is it because it's Julia????? The other positive review lower down too has no name and is word perfect to what you'll hear at a wedding fair if you ever have the misfortune of dealing with this unproffessional company-Avoid if you don't want to still be waiting for your wedding gifts over a year after your wedding and you like e-mails and phonecalls replied to!

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★☆☆☆☆

“We got married in Dec 2009, and set up a list with the...”

Written on: 21/08/2010

We got married in Dec 2009, and set up a list with the gift box after meeting Julia at the Oulton Hall wedding fair. Had no problems with the service until a week before our wedding when the website kept crashing when some guests tried to buy gifts, as the guests hadn't realised the payments hadn't gone through they kept trying and some guests bought the same gift up to 4 times. I realised straight away as I could see what guests had bought, the most embarrassing part was when guests then put… Read Full Review

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★☆☆☆☆

“Me and my wife set up a list with The Gift Box last...”

Written on: 10/08/2010 by hscotty (1 review written)

Me and my wife set up a list with The Gift Box last year and got married in October 2009. About 2 months before our wedding we started to realise it was difficult to reach Julia and at one point thought she had gone out of business so we even went to her shop where she had met us for our first meeting. The people who own the shop who she rents space from advised us that she hadn't gone out of business and then agreed to take a message for us and would ask Julia to respond... She eventually did… Read Full Review

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★★★★★

“We used thegiftbox.co.uk and had a great experience....”

Written on: 08/05/2010

We used thegiftbox.co.uk and had a great experience. we used them as we wanted to have honeymoon and gifts on the same list. everything has been delivered and we had no problems at all and worked well for us… Read Full Review

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Karen1403's Comment

Written on: 04/11/2011

Humm funny how you don't leave a name on your review

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★☆☆☆☆

“Totally appalling customer service! we waited over 7...”

Written on: 03/05/2010 by karen1403 (2 reviews written)

Totally appalling customer service! we waited over 7 months for our gifts and it was only after threatening with court action that the owner delivered them. Also some of our guests had given us cash gifts and paid £2.50 delivery on top and we received this money nearly 8 months after we requested our gifts from the gift box. Please do not use them they don't give a dam about customers and the owner is unhelpful and really couldn't care less. The money was sat in her account for 7 months gaining… Read Full Review

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★☆☆☆☆

“DO NOT GO NEAR THE GIFT BOX.COM!!!! We decided to use...”

Written on: 29/04/2010

DO NOT GO NEAR THE GIFT BOX.COM!!!! We decided to use the Gift Box for our wedding after seeing them at a wedding fair in Wakefield. Julia who runs the company can definately talk the talk and she had us sold! They say all gifts will be delivered in 12 weeks. I waited the allocated 12 weeks (and heard nothing from them during this time) until I contacted them to see what was happening. You can never speak to anyone as their phone always trips to voicemail and I had to constantly email to get a… Read Full Review

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Karen1403's Comment

Written on: 03/05/2010

I found this review very helpful because this was similar to my experience with Th Gift Box so it was not just me who suffered - i am sorry for the person who wrote the review as I can totally sympathise! if you don't get it sorted consider a small claims court or contact the press!

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★☆☆☆☆

“We used this service as it was local and a friend was...”

Written on: 16/02/2010

We used this service as it was local and a friend was using it. The idea is that you pick your gifts from anywhere and they manage the list for you. All was well to begin with and Julia (the girl who runs the company) was very friendly.
We changed a few products and noticed that the prices she charged are substantially more than that in other shops. We said that all gifts would be accepted and we would not be swapping any list items for others, but one month after we marrried the items where… Read Full Review

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Karen1403's Comment

Written on: 03/05/2010

I found this review very helpful because I too waited over 7 months for our gifts!

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