TwinTec Water Softeners Reviews

★★★★★
4.8 / 5
98% of users recommend this
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TwinTec Water Softeners

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Latest Reviews

★★★★★

“Friendly & Efficient Service”

Written on: 20/10/2020 by LibbyCalhoun247 (1 review written)

Had a new kitchen and bathroom installed and the old TwinTec softener (15 years old) had finally given up. I needed a new one quickly for the new appliances and the water pressure had gone right down. I called Basingstoke Water Softeners and they was really helpful and I had a new one (S4) installed within 4 hours of my first quote request, although I did installed it myself as I was just replacing the old one. Highly recommend this company… Read Full Review

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★★★★★

“Sheer bliss to relax in beautiful soft water”

Written on: 20/07/2020 by Masseyyq94 (1 review written)

My last TwinTec3 water softener had come to the end of it's life, so I had no hesitation in ordering a replacement. The new upgraded TwinTec4 was enstalled last week and, to get into a bath of lovely soft water that night was SHEER BLISS. There is no way I could do without my water softener!! I would certainly recommend it to anyone living in a hard water area as I do. The TwinTec4 is easy to maintain. It looks after itself and only needs block salt whenever the level reaches the red mark… Read Full Review

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★★★★★

“Immediate change”

Written on: 15/07/2020 by calonev (2 reviews written)

We had our water softener fitted by a man from Donnington Shropshire. From the beginning of the process he told us of the benefits and how to deal with salt etc. No hard push .He had a mate with him to help drill through from utility to kitchen and from then on fitted in no time. It is small and fits perfectly in a kitchen cupboard . No mess and ready to go . We already notice a difference in the shower ...not so much soap needed and even a cup of tea tastes different I am convinced we have… Read Full Review

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★★★★★

“Water softener fitting”

Written on: 03/07/2020

Having put up with hard water in our new house for 8 years a change was needed, our choice of system and supplier has been spot on the work was tidy and the system works in the background quietly. The shower and taps are now noticeably cleaner with no residue and cleaning time has been reduced dramatically. The only drawback has been the taste of the water, but this was instantly improved by the fitter from Aquasoft Systems coming back and putting a tap in on the original water supply at no… Read Full Review

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★☆☆☆☆

“Machine no good after 4 years warranty a joke!”

Written on: 12/06/2020 by Debslevitt (1 review written)

Had new system installed by NE water softeners. A few teething leaks but all seemed to be okay. Been having problems regeneration cycle for last year. System now 4 years old. Company told us it was due to water contamination as our water comes from a well. Which is then chlorinated. Basically told us will need a new system and not covered on warranty. Saught second opinion and told these softers are no good in high chlorine areas as it clogs up the resin. Resin can be changed but not been… Read Full Review

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★★★★★

“Great product, great service from Aquasoft Systems Limited”

Written on: 29/05/2020 by TessMiller (1 review written)

TwinTec S4 bought to replace previous Kinetico softener (which had done 19 years service). Fitted by Aquasoft Softeners Limited, who (as per our experience of their support over some years) arrived as promised and completed the installation in their usual professional, friendly manner, including tidying up afterwards. TwinTec softener is a similar design to our old softener with the added improvement of a clear window to view salt consumption and see when salt needs to be added. New unit has… Read Full Review

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★★★★★

“Aquasoft Water softener ”

Written on: 23/05/2020 by shirleycomer (1 review written)

Have had installer round from Aquasoft to fit a water softener, was very happy with the service we received. The softener does exactly what it says on the box, can't believe the difference in the water now. Would thoroughly recommend Aquasoft… Read Full Review

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★★★★★

“All my family are getting g one of these”

Written on: 01/04/2020 by Ffs247365 (1 review written)

Great people. Efficient. In and out with no fuss and all clean and tidy. You dine need to worry about dirty boots with these guys. … Read Full Review

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★★★★★

“Superb company, superb product”

Written on: 22/01/2020

From survey to installation this company exceeded my high standards. The installation was not straightforward but was completed to a very high standard without any fuss or mess. My only regret is not getting a water softener earlier - the product is top class and we have noticed the benefits immediately. I cannot recommend Patmore or the Twintec enough… Read Full Review

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★★★★★

“Excellent Service very happy ”

Written on: 02/01/2020 by MrWez (1 review written)

Excellent service, very friendly staff, and he is a very funny man too. The product itself is very very good at what he does not have any problems yet… Read Full Review

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★☆☆☆☆

“Prone to leaks from the outlet port into kitchen cupboard”

Written on: 24/12/2019 by bcLacroix207 (1 review written)

Until recently I installed these machines and they have certainly had plenty of issues. The latest issue is to leak water into the kitchen cupboard from the top (outlet) port which has been manufactured incorrectly. As a consequence I certainly wouldn't have one of these in my house and I don't now recommend them either. If you are spending money on a block salt softener then best to look at either the Premier Compact or the Infinity T4 , both made by Kinetico… Read Full Review

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★★★★★

“SOFTLY, SOFTLY, CONVINCED!”

Written on: 08/11/2019 by barbarian123 (1 review written)

A pleasing experience, from survey, through to arrangements for installation. Completed up and running in 3.5 hours, very satisfied. The installer was recommended by a good friend, who was well satisfied with his installation. A no hassle experience!… Read Full Review

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★★★★★

“amazed at the difference”

Written on: 25/09/2019 by Berrytt143 (1 review written)

I have had my Twin Ten for nearly 2 months. I was worried about spending so much but I could not let it go. It takes me less than 1/2 the time to clean my kitchen and all my appliances are lime scale free already. it even means I do not have to wash my hair so often. The company are helpful and pleasant to deal with. It is so easy to manage and the outgoings are only - for me - less that £60 per.annum… Read Full Review

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★★★★★

“Best buy ever”

Written on: 13/09/2019 by Duddas (1 review written)

The system has only been in for a week,but the benefits are already apparent. Bathrooms, kitchen, utility room all look clean and sparking, no need for the weekly anti scale sprays. Coffee is so smooth and tastes great. Using far less washing liquid, washing up liquid, soap and shower gels. No need to have a separate water filter jug for filling the kettle. Water is so soft and smooth.Items out of the dishwasher and spotlessly clean and sparkling. We are expecting to see better performance… Read Full Review

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★☆☆☆☆

“Not working”

Written on: 27/08/2019

So disappointed with this product had high hopes of it as it came recommended. It was installed on the 16th August and we were told to use the tablet provided to test the softness of the water between 2 to 5 days after installation. If the softener was working the water would turn green if not working it would turn red . We left it a full week before testing and the test showed red. Phoned the installer Softflow in Danbury ,Essex. And was told to test it again in 5 days time. Tested today11… Read Full Review

Mvrgudi's Comment

Written on: 04/10/2019

Hi, I am looking to buy this product. Your review seems to be interesting, could you please let me know whether this has been resolved or still you are having trouble with the product?

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Realreviewer101's Comment

Written on: 06/10/2019

I would only put this down to a faulty unit or not installed correctly we have had ours for 2 years and its working perfectly. I don't understand why reviewers leave negative feedback when they have done nothing to resolve the the issue with their supplier. In this case i would say their supplier is rubbish. The water softener should start working within minutes to an hour at the most depending on what type of plumbing you have. it is zero maintenance apart from re-filling the salt blocks. Don't be put of by this negative review and make sure you get it installed professionally by an approved installer. You wont go wrong.

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★★★★★

“Brilliant, Friendly Service”

Written on: 14/07/2019 by JakeSamuelWithers (1 review written)

Bath & West Water Softeners fitted my TwinTec Water Softener and I couldn't be happier. They were very friendly, flexible, informative, punctual and trustworthy. They tailored the job to our needs. Me and my wife are very happy with their service and the results. After the TwinTec Water Softener was fitted it was instantly noticeable. My wife and I are expecting a baby any moment now. This wasn't the reason we wanted a water softener but after hearing from Bath & West Water Softeners about the… Read Full Review

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★★★★★

“Water Softener”

Written on: 11/07/2019 by TreySinclair (1 review written)

In our last house (also in Suffolk's hard water area) we inherited a water softener which we came to like very much. Have now moved, still in Suffolk, and on a visit to Braintree I chanced upon the Patmore showroom whilst buying some fish and chips!! Popped in for a chat and liked what I saw. A good experience. Staff, from first to last, have been charming and efficient and installation was a doddle. I like that there is no electric to bother with and consequently none of the cleaning… Read Full Review

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★★★★★

“Superb Softener Fitted”

Written on: 30/04/2019 by Royalnavybird (1 review written)

Living in hardwater Hampshire I now know what we have been missing. Firstly I must praise the TwinTec representative who volunteered all the information we were seeking, offered alternative sites for fitting and provided detailed costings for supply and fit and also estimated future costs. Just a week after making the decision to proceed our softener and water filter were fitted exactly as we wished. The installation was clean, timely, considerate and of excellent quality. A number of… Read Full Review

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★★★★★

“Excellent servive & product”

Written on: 15/04/2019 by MikeB1234 (1 review written)

Very pleased with my purchase of the Twintec water softner. Excellent product. Also very pleased with the meticulous and neat plumbing and installation of the new system and the overall service and support. From start to finish we were kept informed of the plan and programme. All completed in a day and up and working straight away… Read Full Review

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★★★★★

“Thoroughly professional, courteous and helpful”

Written on: 15/03/2019 by SudburyDIY (1 review written)

Our Softner was installed on 8 March 2019. It's been a week since installation, it's worked exactly as advised by the team at Patmore Softners, even the electric kettle has descaled in this short period of time. From the very first call right through to the installation, the staff we encountered were professional, friendly and obviously all very good at what they do. Thanks to Lynn for the survey explaining everything clearly and without any pressure to buy, this really convinced us to go… Read Full Review

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