TwinTec S3 Water Softeners Reviews

★★★★★
4.8 / 5
98.4% of users recommend this
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TwinTec S3 Water Softeners

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Latest Reviews

★☆☆☆☆

“Efficient Clean Installation”

Written on: 05/12/2018 by Fused (2 reviews written)

We were recommended by a friend who had recently had the system installed and they were delighted so we thought we would consider it. After speaking to the very knowledgeable and enthusiastic installer who came to give us a quotation we decided to proceed. We have the system for 3 days now and we immediately found a difference in the quality of drinking water - no bits floating in it. no cloudiness, no harsh taste at the back of the throat. We also now have soapy showers which was impossible… Read Full Review

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★★★★★

“Great product and service”

Written on: 30/11/2018 by rchisholm (1 review written)

The person from Thames Valley Water Softeners installed our TwinTec S3 for us and worked with us to get everything ready for the installation as we were doing the plumbing ourselves. Very knowledgeable and provided excellent advice, service and guidance throughout the whole process. Would highly recommend to friends and family. The softener itself is working well, the tap also provided is great and high quality. Water softener is working well so far… Read Full Review

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★★★★★

“Best Purchase ever!”

Written on: 08/11/2018

We have deliberately left this review a while to see how our TwinTec performs and to give an honest review. With that, we are please to advise that this was installed at the beginning of August 2018. Since then (now Nov 2018), it has done exactly what the team advised (Lynn - excellent knowledge of all her products and excellent knowledge of plumbing too..). It works flawlessly in the background with no issues. When Lynn surveyed our home (3 story town house), she advised that there would be… Read Full Review

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★★★★★

“New water softener fitted”

Written on: 07/11/2018 by Raquelh376 (1 review written)

The person I dealt with ( Aquasoft ) service was excellent , nothing was to much trouble Full explanation given both before & after installation Noticed positive results within hours No more cleaning that shower screen anymore… Read Full Review

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★★★★★

“twin tec works well”

Written on: 31/10/2018

very good water softener and excellent installation by acoline softeners ltd in bedfordshire… Read Full Review

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★☆☆☆☆

“Twin Tec S3 water softenerby HARVEY - Absolutely lousy”

Written on: 31/10/2018 by vinita59 (1 review written)

I bought this water softener from Thames Valley Water Softener. I was looking for a water softener and when searching in google came across two companies Harvey Water Softener and Kineteco. When I called Thames Valley water softener I was under the impression they are local agents for Harvey Water softener. When the person I dealt with visited me it was then that I realised this is Twin Tec S3 manufactured by Harvey . He said this is exactly the same as Harvey Softener manufactured by harvey… Read Full Review

Gavinboakes's Response to vinita59's Review

Written on: 09/11/2018

We are sorry about the problems you encountered and the initial misunderstanding here. We have since been in contact with you to fully understand and investigate your concerns then, from this, decided on an appropriate course of actions. Thanks for your patience.

Your experience with us was unusual so, on November 1st, we removed the water softener to investigate the problem further. The TwinTec S3 is a high quality product that comes with a 10 year guarantee. Unfortunately your experience wasn’t as you or we expected, but we do take this guarantee and your long-term happiness with our product and service very seriously.

We are sorry this happened and have permanently replaced your water softener with a brand new TwinTec. We hope you are very happy with the new product.

Thanks. Gavin, Thames Valley Water Softeners.

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Vinita59's Response to vinita59's Review

Written on: 11/11/2018

This is in continuation with the review given above. There was a misunderstanding and now someone from Thames Valley Water Softeners has sorted out my issues by replacing the old machine with a brand new machine .

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★★★★★

“Love my softened water ”

Written on: 28/10/2018 by Cindyor (1 review written)

I hated my hard water and it ruined my hair, new shower, and scaled up everything. Decided to make enquires after a staying friend commented on my awful water . I’m so glad I went ahead with it as now my chrome taps etc are sparkling, my shower doors no longer have milky blotches every where. Hair feels soft and shiny. No regrets and happy with how the plumbing is actually tidier than it was before under my sink . Softner slotted in well. No regrets. Would recommend to anyone with horrible… Read Full Review

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★★★★★

“What a difference!”

Written on: 14/10/2018 by tsmith150 (1 review written)

I was cynical about the claims, but having scoured the web for info, I took the plunge. The effects were immediately noticeable, water felt different, less soap/shampoo was required, shower screens were cleaner, taps/chrome was brighter, inside kettle and washing machine is clean. I have no doubt the magic is working in the pipework and don't expect to see scale around shower heads and tap heads in future - I expect these will be a longer term benefits. Installation by Aquasoft was quick… Read Full Review

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★★★★★

“Softer than Soft, is Twintec water”

Written on: 05/10/2018 by Penappy (1 review written)

Have used twintec water softeners for years, and just had a new S3 installed. I can’t abide hard water eith its scummyring in the bath and tea with a skin on it.. Twintec softeners have always changed my concept of how water should be. They soften the water, and I live in a very hard water area (Oxford) but with the machine I live with luxurious softened water, without using any electricity. Just fantastic!… Read Full Review

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★★★★★

“What system, so many”

Written on: 21/09/2018 by KayaSmith (1 review written)

Had a Kinetico mini HE that gave up after many years and then i had the task of looking for a new one that was the same or just as good. After hours of internet serching and questions I contacted a local company Thames Vally Softeners who have been excellent. The person I dealt with explained everything in detail and we have now a TwinTec system that is very quiet and just the job, I would have to say it is in the higher price range similar to the Kinetic. I have changed to the TwinTec because… Read Full Review

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★★★★★

“Aquasoft Systems Great Service”

Written on: 27/07/2018 by Calderfields (2 reviews written)

Had Twintec water Softner fitted 2008 and really had good service from it with a family of 5 two bathrooms and 2 showers. No limescale and no ill effects. July 2018 it gave up so it owed me nothing had Aquasoft Systems install a new latest model with a 10 year guarantee so expect it will be good for 15yrs. Great product, great price, great service. Would highly reccomend this water Softner and Aquasoft Systems to install it. … Read Full Review

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★★★★★

“Compact, tidy and really works.”

Written on: 23/07/2018 by Boringoldfart (1 review written)

I had not been keen on a water softener because it would have to be installed in my garage and I didn't want to give up any more space there.The softener is neat, tidy and compact. It is fitted next to water inlet on garage floor. The Twin Tech S3 was bought from and installed by Telford base Aquasoft Systems Ltd. All installed in under 2 hours possibly as little as 90 mins. Thanks to the Installer. Water improvement is wonderful. I feel it every time I wash my hands. I had forgotten that… Read Full Review

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★★★★★

“So efficient! Such dedication to work.”

Written on: 12/06/2018 by Smartbird66 (1 review written)

I phoned up on a Saturday morning and on Saturday afternoon a member of staff came round on the way back from time out with his family to give me a quote ! I was desperate not to be without a water softener for too long ,as my older one had ceased working ,but was quite old..What an amazing guy, so, so polite and nothing too much trouble. He even offered to fit it on that Saturday but he was going on holiday next day! So I declined . My softener was fitted on the Monday morning by his dad who… Read Full Review

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★★★★★

“better than my old water softener”

Written on: 11/06/2018 by 399McDaniel (1 review written)

this is one of the best water softeners on the market as far as I am concerned, so easy to maintain so quite and blocks of salt easier to handle than 25kg bags of salt. Fitting of this machine was so quick with no trouble done in 2 hours. I have never been so impressed with such a fantastic piece of equipment… Read Full Review

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★★★★★

“Excellent Service”

Written on: 17/05/2018 by Nee1 (1 review written)

Outstanding pre-installation advice to the builders and the plumber. Works well for us without any issues… Read Full Review

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★★★★★

“Good friendly installation although the engineer...”

Written on: 15/05/2018 by ghHull1952 (1 review written)

Good friendly installation although the engineer forgot to install supports under the kitchen cupboard, fortunately I noticed the sag and fitted my own now everything is great. Within 2 days we were noticing a difference in amount of soap and shampoo needed in the shower. Dishwashing doesn't leave streaks and spots. The washing machine needs less powder and my skin which was always itching has calmed down noticeably. I've had a water softener for the t 30 years but this one is far superior in… Read Full Review

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★★★★★

“Nice and Easy”

Written on: 03/04/2018

Installation by Morris Softener was quick and trouble free, and the product is a great fit in the cupboard. Really pleased… Read Full Review

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★★★★★

“Great Watersoftener”

Written on: 28/03/2018 by DaveD40m (1 review written)

I have had a TwinTec for several years during which time it has functioned without fault. It was installed by a very nice plumber supplied by the company and all completed in a short time, all without the need of an electical connection. Replacing the salt is simplicity itself. Highly recommended… Read Full Review

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★★★★★

“Top quality ”

Written on: 12/02/2018 by Thomas128 (1 review written)

Fast and courteous service. Very good prices, best supplier of water softeners in the area… Read Full Review

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★★★★★

“Converted for life!”

Written on: 05/02/2018 by JayJayxx (1 review written)

Always wanted to spend less time cleaning our posh bathroom, soft water has now gained me more time to do other important things other trying to get rid of limescale...so im a happy customer. By the way the soft water showers, wow, water actually feels softer, normal hot water feels hotter!, skin and washed clothes feels softer,limescale free kettle and most importantly increases longevity of our boiler and also other appliance that has water pipes! The drinking water...well you will get used… Read Full Review

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