The Drummond, Guildford

I met up with a group of friends for Sunday dinner at The Drummond in Guildford, we had reserved a table for 6 and arrived at just after 2pm. It seemed very busy so ordered straight away. Three of us went up and the first of my friends got told there would be a 45 minute wait and I got served two minutes later and the wait increased to an hour. Not bad I thought considering how busy it was at the time. We sat and had some drinks and chatted and within 30 minutes the place had emptied a fair bit. After an hour of waiting none of us had received our food so we went and enquired. Another 5 or so minutes we were told. After an hour and a quarter had passed the first of our food arrived but most of it was wrong. A ribeye steak that should have been well done (for my pregnant friend) arrived rare so had to go back and cooked more. They sent out my other friends sirloin steak overdone when she wanted hers rare. Only myself and one other friend got their food correct. My boyfriend waited another 10 minutes before we received his steak and we had also ordered sides which did not appear along with some sauce that should have come with my friend's fish and chips and a steak. In fact me and my boyfriend finshed our meals and then enquired again where our sides were and cancelled them. We finally finished our meals two and a half hours after we had arrived. As a gesture of goodwill (after we complained) they did provide two of their sharing desserts on the house. The food was overall very good but a little overpriced in my opinion but the lack of service was poor. All it would have taken was a little comminication to advise us of the situation and keep us informed.