Co-operative Xest www.co-opXest.com

Co-operative Xest www.co-opXest.com

User reviews
4.4

Customer Service

4.5

Quality of website

4.3

Value For Money

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Co-operative Xest www.co-opXest.com

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Co-operative Xest www.co-opXest.com
4.35 26 user reviews
577%
44%
38%
20%
112%
4.4

Customer Service

4.5

Quality of website

4.3

Value For Money

User Reviews

seekerabroad
1

Customer Service

2

Quality of website

1

Value For Money

Never Again! Avoid!

These 5 star rating must be fake. I've never come across such a slapdash organisation who just can't be arsed.

Ordered over the phone then realised my email address was not taken. spent the next 5 days playing the "I call up asking for a receipt and they say they'll send it but do nothing" game.

After 5 days i'm finally told there has been an error and they don't have the item I ordered!?!

They also reckon it'll take a few days to process my refund even though they managed to take the money from my account on the same day I ordered.

AVOID!

Guest
5

Customer Service

5

Value For Money

First Time Buyer

ordered yesterday morning delivered 9am this morning fantastic service

got everything I ordered

CraftyJean

Excellent Service. Excellent Products.

This website is very easy to use. There is an excellent range of products in a wide range of topics. Prices are good compared to other companies offering similar. Delivery is fast and reliable.

Guest

Excellent And Prompt Service

polite and helpful explained about vat exemption when i enquired would use this company again

Guest

Simple To Deal With

It has been so easy and simple to order products. Good descriptions in catalogues and certainly good products. We have already written a list of possible future purchases. Cant say any more than good products and good service

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Quick And Excellent Quality

All the orders I have received have been sent very quickly and all have been of excellent quality. Would recommend to family and friends.

guidovectis

Excellent Service

Clear easy to use website - good range of products - many of these to hospital build quality. Despatch was prompt - some on line retailers have difficulties sending norders to islands such as the Isle of Wight. Definitely on the Bookmarks list. Sensible costs - both products and postage.

taverners

Very Good Customer Service.

I have only used the online site once but was very impressed with with the layout and how easy to order. A very pleasonable experience.

Will definitely shop again.

KlausKlubhurler
1

Customer Service

No Delivery

Unable to review the item purchased as it hasn't been delivered yet (23rd October) Used the companies on-line store to order a bathroom grab rail on 29th August 2012. Made telephone calls to the company chasing delivery and was given promises that delivery would be made within 10 days of each call.

It appears that C0-operative Xest send small goods by normal mail without any tracking facility or recorded delivery.

Not happy, they have had my money but not supplied the goods. I could not recommend this company to an enemy let alone a friend.

1
Co-opXest

Xest representative: I am deeply sorry to hear of the service that you have received on this very rare occasion. I have informed our customer service department of your review and the urgency to resolve this matter. Please do not hesitate to contact them on our free landline number 0800 622 6002 stating your order and your review left on reviewcentre.

Guest
5

Customer Service

4

Quality of website

4

Value For Money

How Did I Manage Without You?

Friendly, efficient service, swift delivery, good quality products, reasonable prices - couldn't ask for more. Everything I have bought has been well used and I now wonder how we managed without. One small glitch was quickly put right. I am very satisfied, and will continue to use Co-opXest for years to come, I hope. Sorry, can't complain.

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