written by Baileyqi330 on 28/06/2023
This company cancelled my flight back from Australia I had to book another flight from Australia that cost me more money never got a refund from this company they are disgusting how they are been able to trade it’s beyond me I just played with everybody do not book with this company they are rubbish is an understatement.
written by tomcook123 on 12/09/2017
flight rates are just magnificent and their customer service is also very good..i would like to thank dream world travel for making my trip easier
written by O'Leary376 on 21/07/2017
I would like to thank Mustufa from customer service for his great services and finding quick solutions to my problems! I will recommend this company to everyone!
written by Rosesn199 on 20/06/2017
This is a magnificent company with a very friendly customer service. The person I talked to was very helpfull and honest. He showed every deal possible according to my budget and my flights were booked immediately. Will definitely come back again!
written by CailynReeves22 on 16/06/2017
"Dreamworld travel's customer service is very very helpful and polite. Whenever i have to enquire about any flights, they talk with so much positivity. Dream world travel offers brilliant cheap affordable flights which lies within the budget. I recommend it to the people i know!"
written by Shambho on 26/04/2017
She provided a first class service and the cheapest available flight to Orlando. She was able to take care of all problems and I will book with this company on at least three more occasions this year.
written by dxKirk374 on 10/04/2017
What great service! They are fantastic and super helpful. I could not believe the speed of the reply. I would recommend Dream World Travel. One happy customer.
written by Benson483 on 23/03/2017
Very helpful and supportive. He gave 110% and really went out of his way for me
written by Joyce1968 on 14/03/2017
When I called and had to speak with the agent about change to my flights he was very helpful and sorted out that I could have 2 pieces of luggage on my out bound flight as my return flight was changed to BA I paid for an upgrade on return flight to have an extra bag. He was very quick to clear everything up for me and make me at ease. Many thanks for all your help. I will use you in future and recommend you to all my friends. All I would like to say is I will check if I need a new eticket with the upgrade of baggage allowance on it.
written by MarioLyons on 08/02/2017
They reply really fast and they help you in any way they can. He was the one helping me out and answering all my questions. I commend this travel agent and agency.
written by xtMcLaughlin108 on 01/02/2017
The customer service was excellent! The person who dealt with my package was called Waseem. The prices comparison to other travel agencies was very good, I saved some pounds by using this agency. Will definitely be using them again!
written by burtieboy on 04/01/2017
Have booked a flight to Auz with Dream World, have found them helpful and supportive every time I have been in contact...the confirmation and processes all very easy to work with, and the agent was top girl...
written by JocelynTorres on 28/12/2016
I booked my flight with an adviser who was very responsive at all times. I then had to find a similar flight for my mom and he helped me organise this, finding me the last seat at a good price on my same flight. I had been looking at other flight search engines and everything appeared to be booked, so I was grateful that he managed to find this for me. In fact, he came up with other alternative solutions which were worthy of consideration. I thought the service I received was great and would definitely recommend him. The only part that I would have liked to know in advance from the whole service overall at Dream World Travel is the fact that after purchase you need to phone your bank for an authorisation code which one cannot get any other way. Without this, you can't receive your ticket.
written by Curranyu279 on 16/12/2016
I live on a island and some time we don't get good costings ....found this company on web ...have to say up till today there service has been great and when I need to arrange more than one flight would not go to anyone else and as I write this have passed on details to my friend they have gone out of there way to help.
written by Devyn141 on 19/11/2016
i found that the agency were really fast cooperative and really easy to use.
written by on 16/11/2016
Good customer service at DTW, he worked very hard to sort out my flight and managed to sort out a good deal. even when the airline made a mistake, done his best to rectify the problem even calling me after his shift time.
written by Sandra998 on 14/11/2016
I am very happy to have booked my flight with dream world, she was very patient with me even when I asked irrelevant questions . She was very calm and took her time to explain everything for me, she is a very good listener and good sales person. Thank you.
written by Maoriwahine on 13/11/2016
Although it took 4 phone calls the service your staff gave me was excellent. Although I had booked Air China on line with you It now transpires there contract had ended. I am delighted to say that at no extra cost you have secured my flight with Quantas. I am one happy lady. Thank you
written by Arthurx445 on 01/10/2016
Riky was supportive, polite, helpful, chatty, sold me the right ticket and above all an asset to the company.
written by Chudi on 01/10/2016
This is is the second time I've used DWT. I used them last year and the service was fantastic hence why I've returned. I was attended to by an agent. He was very respectful and courteous. Well spoken and well mannered. Intact his customer service skills are 100%. He gave me a good deal and offered very good professional advice. He worked hard until he found a flight that suited my needs. I recommend the person I dealt with and DWT to anyone who requires their services
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