Glamourous Gowns Reviews - www.glamourousgowns.co.uk

★★★★☆
4.3 / 5
77% of users recommend this
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Latest Reviews

★★★★★

“Beautiful dresses and very attentive staff”

Written on: 06/12/2016 by RylandHammond (1 review written)

Have been to glamorous gowns today to choose my wedding dress. The two ladies in the store were amazing and very patient allowing me to try on as many dresses during my appointment as I needed in order to make my choice. The selection of dresses was very good. A huge thank you as I now have a beautiful gown to look forward to wearing on my special day. Thank you for being so helpful, professional and a joy to be with. Would definitely recommend glamorous gowns… Read Full Review

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★★★☆☆

“A Miserable, unwelcoming boss”

Written on: 29/06/2014 by AydinFlores148 (1 review written)

My sister is getting married in September and collected her dress this week. This is my first time visiting Glamorous Gowns in Camberley. My first impression was good, the store looks lovely but this was quickly spoilt by the very miserable lady in charge. For some reason it was as if she did not want us in her shop. She didn't smile, she seemed irritated when asked to amend the dress after the sales assistant broke the strap whilst fastening my sister's dress. We felt uncomfortable and when we… Read Full Review

Glamourousgowns's Comment

Written on: 01/07/2014

Hello,

We are sorry to hear you felt like this, it was certainly not the intention.

There was a lady assigned to your sister and the owner was working with another bride at the time. She excused herself as quickly as possible to rectify the problem and then had to return to the customer with whom she was dealing. No offense was meant and we apologise unreservedly if you felt bad.

Enjoy the wedding.



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★★★★★

“Fabulous!”

Written on: 07/01/2014 by Struf (1 review written)

Thank you for all your help! You made selecting my dream dress easy and you were very understanding with my requests. I looked stunning on the day and everyone was thrilled with how the dress looked. I will certainly be recommending you to my friends and I know my chief bridesmaid has already ordered her own gown from you for September! I couldn't believe how cheap you were compared to the other shop I saw. Mori Lee dresses are stunning! Your bridesmaid selection was also really good, and all… Read Full Review

Tracyshoneellison's Response to Struf's Review

Written on: 14/02/2014

Could i ask, did you order online or visit the shop?

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Struf's reply to Tracyshoneellison's Comment

Written on: 22/02/2014

Hi Tracy. I live local so visited the shop. My bridesmaid ordered her's online from them though, as she lives in Essex and its a bit of a trek. If you aren't sure about online give them a call. Alex is lovely and really helpful.

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★★★★★

“Thank You!!!”

Written on: 01/10/2013 by HB76 (1 review written)

Just wanted to say a big thank you to Glamourous gowns again for their help with choosing my dress ! The wedding in jamaica went without a hitch and the dress was perfect especially with the added sparkle they kindly helped me with !! I visited several bridal shops in my quest to find the dress and can honestly say that the service Glamourous Gowns deliver is second to none !! Not only that, but they also have a big selection of gowns to choose from. Thanks once again x… Read Full Review

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★★★★★

“Most welcoming shop”

Written on: 19/08/2013

My sister ordered her wedding dress for her wedding in August 2012, I was with her when she attended the store ( then in Farnborough) and loved the owner who was very warm and friendly, there was never any feel of being rushed into anything and she was very comfortable to be around. This year it's my turn, and I've been back to the new store in Camberley, as well as others in the local area. Alex is as welcoming as ever and without prompting remembered my sister and her dress-she clearly… Read Full Review

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★★★★★

“Ever so helpful”

Written on: 18/07/2013 by ClairePeeWee (1 review written)

I had a lovely time at Glamourous Gowns. I already had the ideal dress in my mind, and booked an appointment to try it on. The advisor got me in that dress, and a number of other ones, just to be safe. I couldn't believe it, I actually preferred one of the others, and it was cheaper. But she didn't mind, she was just happy I had found my real dream dress! The shop itself is nice and big and the changing rooms were quite large. My mum loved the comfy sofa. I will be back later in the year with… Read Full Review

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★★★★★

“Still great!”

Written on: 03/07/2013 by peppermintpattie (5 reviews written)

I thought I had already reviewed this but for some reason its not showing. I don't have time to type all my review out again, but all I want to say is that both I and my bridesmaids were really happy with our dresses. The staff were lovely and we were really made to feel relaxed… Read Full Review

Glamourousgowns's Response to peppermintpattie's Review

Written on: 08/07/2013

Thanks you for your kind words! We hope you have a lovely day.

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★★☆☆☆

“Started well, ended badly”

Written on: 29/06/2013

I first visited glamorous gowns in August 2012 when it was still based in Farnborough. The owner was very helpful and quite bossy at making me try on a wide variety of dresses. I was very happy with the service and pleased with the dress I picked. My 2 bridesmaids also picked their dresses and were happy with the service. I was told I would be contacted in February when my dress would be due into store and paid 50% of the total bill. February passed, it got to the end of March and I was… Read Full Review

Glamourousgowns's Comment

Written on: 08/07/2013

We pride ourselves on the VERY good relationships we build with our customers and it is never a good thing for someone to feel we have failed them. All comments are taken on board. In response to your review, we feel it necessary to give our side of the story, in the interest of fairness.

While we do not wish to enter into a longwinded response we feel we should be allowed to point out that when the bridesmaids dress was ordered her measurements were as follows:

Bust 46" Waist 44" Hips 51"

When she returned to try on the actual dress her measurements were as follows:

Bust 49" Waist 48" Hips 52"

Quite clearly a change by this amount will lead to alterations. We did to to explain this as tactfully as possible.

We do encourage people to check their measurements, and agree that it is important not to rush this stage of the dress buying process.

With regards to communications, if you have an AOL or a hotmail / Live account, you need to keep an eye on the junk mail folder, as they both have a habit of blocking valid mail (this doesn't just apply to us). We do leave phone messages too, and if we still haven't heard we will send a postcard.

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★★★★★

“Saved my life!”

Written on: 30/08/2012 by sophielayton (1 review written)

Found Glamourous Gowns after I was badly let down by a bridal shop closure. I ordered one of the sale wedding dresses and I had it within the week, at a dirt cheap price. It saved the day. Now I am enjoying my honeymoon but wanted to say a quick thanks to Alex! I liked on the site that it went by my measurements. I entered my hip size and I immediately saw all the sale dresses that would fit. Sizes differ from high street so don't assume you are the same as say Monsoon. You won't be. Well I… Read Full Review

Glamourousgowns's Response to sophielayton's Review

Written on: 08/07/2013

Thank you for your kind words. We hope you had a lovely day!

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★★★★★

“My Dream Dress”

Written on: 12/08/2012 by SaraRider (1 review written)

I visited Glamourous Gowns in January and again in June. On both times the service I received from Alex was excellent. My initial appointment to try on a dress lasted two hours, and Alex really helped. I had no idea what I wanted, but Alex got me into loads of different dresses until I found the one that clicked. There was no pressure whatsoever. I came back in June to try on my dress and pay the balance. I mention this because I was supposed to pick up my dress in May but Alex was in hospital… Read Full Review

Glamourousgowns's Response to SaraRider's Review

Written on: 08/07/2013

Thank you for your kind words. We hope you had a lovely day!

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★★★★★

“Absolutely fantastic.”

Written on: 27/07/2012 by freya_and_david (6 reviews written)

Ordered my dress and three bridesmaids dresses from Glamourous Gowns, and they were fab. I was a bit nervous beforehand, as I have a quite visible scar and didn't like the idea of parading around in front of loads of strangers, but I booked an appointment on the understanding I would get the shop to myself. Not only did Alex find the right dress for me, but she also made me some sleeves which worked really well. My bridesmaids were also chuffed to bits. Oh and the closed sign went up when my… Read Full Review

Glamourousgowns's Response to freya_and_david's Review

Written on: 08/07/2013

Thank you for your kind words. We hope you had a lovely day!

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★☆☆☆☆

“Never got my dress”

Written on: 27/07/2012

I visited Glamorous Gowns in February 2012 because they were reputably a well reviewed small business, and I needed a ‘Maid of Honour’ dress for a wedding a close friend of mine was having overseas. Initially, the service was good, the dress was ordered, I paid a 50% deposit and was relatively happy with the experience. I was additionally given a colour swatch of my dress’ material, which I sent to the bride-to-be as she intended to use it in the colour scheme of her wedding. When the… Read Full Review

Glamourousgowns's Comment

Written on: 08/07/2013

We have only just discovered this review site, otherwise we would have responded earlier. We are sorry there were problems with your order. In May of 2012 the owner of the shop was ill in hospital. This wasn't planned, but we do apologise if it caused problems with your order.

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Nic_Am's Comment

Written on: 03/09/2013

The problem with the order was made before the owner was in hospital. I am sorry to hear she was in hospital, and potentially everyone does make mistakes, but the fact is that I never received my dress. And I lived miles away, the only reason I used your services was because of the dresses you stocked and your good reputation at the time. I can see that it has gone downhill since, and while all is good when things turn out well, when you (Glamorous Gowns) are faced with a problem the customer is in turn subjected to outlandish hostility and rebuttal.

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★★★★★

“Good Points ”

Written on: 16/01/2010 by SunnyByfleet (8 reviews written)

Good Points

Cheapest prices in the UK.
Excellent website, letting you view all the dresses online.
They have a big range from Forever Yours, Dzage and other designers.


Bad Points

Unless you are local (they are based in Farnborough) you can not try the dresses on. However, it is worth going to a local bridal shop to try the dress you want then order it from www.glamourousgowns.co.uk because you can save £100's that way.


General Comments

I was a bit cautious about buying online for such… Read Full Review

Glamourousgowns's Response to SunnyByfleet's Review

Written on: 08/07/2013

Thank you for your kind words. We hope you had a lovely day!

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