Unlimited Web Hosting - www.unlimitedwebhosting.co.uk Reviews

★★★★★
4.9 / 5
97% of users recommend this
  • Value For Money

Description (provided by business)

The Unlimited Web Hosting Cloud Platform provides a completely Unlimited Web Hosting Account - Reseller Hosting and VPS Hosting, packed with features all with our massive 99.99% Uptime from £2.75 per month.

Summary

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Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
Unlimited Web Hosting - www.unlimitedwebhosting.co.uk

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★★★☆☆

“Support is great, but not all is well.”

Written on: 17/09/2017 by mrfdes (1 review written)

Support is great. There are very helpful and competent people working at the helpdesk. However, one thing I am VERY unhappy about is the fact this company does not let you access your MySQL remotely. I have never known a paid for hosting company to do that. Many free companies do that, some offer unlimited features, minus remote MySQL access, but not paid for companies. This is a feature I might rely on heavily with my future websites, so it might be the issue which will decide whether or not I… Read Full Review

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★★★☆☆

“Not for the uninitiated”

Written on: 05/08/2016 by Lukasp210 (1 review written)

Overall I've found the service to be reliable and support tickets are dealt with speedily and professionally. However, as a non-technically minded person, I find the interface very complicated and difficult, hence not recommending to a friend. That said, I would recommend to someone that knows what they are doing. I switched to UWH from a US company which, after offering an initial very low price gradually bunged on other services I didn't need. Been with UWH for several years now and have no… Read Full Review

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★★★☆☆

“Eventually we got there!.”

Written on: 04/08/2016 by Penelope396 (1 review written)

It was a struggle initially but eventually we got the help we wanted. It would be nice if the choice of payment methods like Direct Debits and Standing orders are included in your payment systems especially where organisation are concerned… Read Full Review

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★★★☆☆

“Everage, could be better indeed.”

Written on: 05/02/2015 by LanaRollins488 (1 review written)

Hosting is good and stable. But if there is a problem during the night (london time) then it seems to take a long time to get a ticket answered. Special when you see that your websites are offline, then this will be a disadvantage. I was used to get responsive on my other hosting within like 15 minutes (day and night) and now I am waiting for more then 2 hours and still did not hear anything. So, no, would not recommend a service like this, simple because I think that you can not use a service… Read Full Review

By Uwhsupport

Written on: 05/02/2015

Dear Customer

We have been looking this morning to find your account so we can speak to you about this but we cant find anything matching this name. We had no outages overnight last night but we want to get to the bottom of your issue with you.

If you could get in touch with us via ticket, email or phone we can resolve any remaining issues you may have and look at why your ticket was not responded to as promptly as you would like

Kind regards
Unlimited Web Hosting

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★★★☆☆

“Terrible phone support”

Written on: 17/08/2014 by mmMacKinnon1967 (1 review written)

Rang them several times on different months of the year about different issues. They said I would receive a call back but I never got one back at all on any of these occasions (Well over 5 times) Their service is quite frankly shocking but their actual hosting is okay for the price… Read Full Review

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★★★☆☆

“Cheap and Cheerful”

Written on: 22/07/2014 by wsKirby36 (1 review written)

Was promised a lot by their sales guys but to be honest the support was at best slow and at worst condescending. I had a particular issue that I was promised their reseller hosting would comfortably manage - it didn't and I left after one month thankfully not having moved clients there. It is cheap though - if your needs are simple and you aren't expecting to need a lot of support then the value is clear. I was a bit irked by the attitude of some of my support ticket responses - sort of… Read Full Review

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★★★☆☆

“Mixed results”

Written on: 21/12/2013 by kikbox (1 review written)

Initially it took nearly a week to get a reply which was rude, unhelpful and totally anonymous. However my strongly worded reply drew a truly excellent response with personal support from an identifiable person. This second contact was probably far more typical of their usual service and I suspect the initial response was just down to an individual who is not doing them any favours… Read Full Review

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★★★☆☆

“Constant problems with WordPress”

Written on: 23/02/2013

1. Five stars for customer support 2. One star for WordPress "compatibility" ----------------------------- That's 3 out of 5 in total Great and friendly support staff always willing to help and assist regardless the problem. However, when it comes to WordPress, the server is not quite friendly. Beside, App Installer is never up to date with the latest version of WordPress. I had to upgrade manually from Admin and sometimes it ends up with long lasting "maintenance" message. There are strange… Read Full Review

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★★★☆☆

“Mostly very decent”

Written on: 01/09/2011 by jasnw (9 reviews written)

Had I given this review a week ago I would have given 5 starts. I found the service to be fast and helpdesk responses very fast. But doing exactly the same setup for a friend last week was poor and had that been my first experience with them I would not have used them a second time. Between payment and having control panel login details were three working days the second time round, and helpdesk responses were incredibly slow with one admin telling me "someone else is dealing with this account… Read Full Review

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★★★☆☆

“Unlimited Webhosting is a very good host. Compared to...”

Written on: 30/11/2010

Unlimited Webhosting is a very good host. Compared to other hosts they provide very good support. The servers have been fast except on certain occassions. Only thing that might stop them from getting the full 5 stars would be some limitations due to the plesk panel used [unzip, backup options are not available directly] and the fact that they do not have a live chat which might quicken things up… Read Full Review

Danielgee2011's Comment

Written on: 19/06/2011

see now i have to disagree with you on this because they do have live 24/7 support, they have a real person speak to you on the phone which they normally phone you back within 10 mins

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★★★☆☆

“Readily available support team with good intentions....”

Written on: 05/11/2010 by MAJWeb (1 review written)

Readily available support team with good intentions. Yet, if you are a PHP developer intending to use PEAR packages, don't use them (at least their shared cloud).

When I asked if PEAR was installed or if it was possible for me to install it locally, it took them a month to give me a definitive - and negative! - answer. Including two weeks during which I had to prove to them that PEAR wasn't working/available.

Great for small projects, useless for developers… Read Full Review

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