Just4baby Reviews - www.just4baby.co.uk

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Latest Reviews

★★★★★

“Surprised and very happy :)”

Written on: 07/06/2016 by Haydenhead (1 review written)

I ordered my pushchair off this website after finding it a lot cheaper than anywhere else. However I didn't check the reviews of the site before I placed the order, as you can imagine I did worry I had made a mistake! I phoned up to make sure my order was received and to check the delivery date so I could make sure I was home. Spoke to a lovely man on the phone who told me when it would arrive etc. It turned up when expected and was all intact and perfect. I am glad I found this website as it… Read Full Review

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★☆☆☆☆

“DECIEFUL LYING FRAUDSTER”

Written on: 30/05/2016 by Parrishfq21 (1 review written)

Utterly disgraceful customer service. Goods never sent. Promised delivery dates. Refused to refund me. I had to start proceedings to recover my money. The worst internet shopping experience by far. How are they allowed to trade?????… Read Full Review

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★★★★☆

“Very Happy - Red Kite Push Me Switch”

Written on: 30/05/2016 by Adelineq22 (1 review written)

I recently purchased a 3 in 1 travel system from just 4 baby. As I am a first time mum to be, I found it a little daunting, as to which pram would be best for my needs. The young shop assistant was very helpful and quite knowledgeable of the products they had on offer. I explained what I wanted and she showed me the most popular products. After explaining I had a set price range she then showed me the appropriate items. I was then able to pick the pram I wanted, was given a demonstration on… Read Full Review

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★☆☆☆☆

“Wost internet shopping experience in 20+ years”

Written on: 09/05/2016 by Cassidyd479 (1 review written)

I ordered a Cosatto travel system - website indicated 'In Stock' with 3-5 day delivery. Confirmation email was sent instantly, and money debited from credit card. After a week, I emailed them asking for an update - no reply. I then attempted to phone, but the number was either engaged or not answered. Eventually, after 20 attempts I managed to speak to someone who promised delivery for the following Wednesday. Wednesday came and went with no pram. Phoned next day and was promised 'some… Read Full Review

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★★★★★

“Excellent service and Free delivery”

Written on: 28/04/2016 by Jason1987 (3 reviews written)

Ordered a cot via the website. Only email I received was to confirm order I think a step in the right direction would be to confirm order has been accepted and a dispatch email with tracking information, as after i ordered I read the reviews and started to get very concerned! But impressed to have a knock at the door this morning with my order via courier :) thank you Just4Baby.co.uk 5*****… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid”

Written on: 24/04/2016 by MateoMaxwell (1 review written)

Happy to take your money but then good luck either getting your item or your money back as the diabolical company never respond to your emails and calls. Save yourself the hassle you don't need when you have little ones and go elsewhere!… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid”

Written on: 21/04/2016

Really poor experience which remains on going. I placed my order 6 weeks ago. The items were advertised as in stock. I have finally received my order but it is incomplete. I have emailed requesting an update and then a refund; both emails have been ignored. Poor service and nonexistent communication. I do not hold out much hope for my refund. Probably the worst internet shopping experience I've had in many a year. There's no need or excuse for a company to be this poor… Read Full Review

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★★☆☆☆

“Bad experiance”

Written on: 19/04/2016

Odered car seat , which was cheapest online but it arrived over a week later , rang customer services and got a rude and abrupt man . even the delivery company delivered it later than the text delivery time slot. Had quicker parcels sent on time from China !! I would recommend the products and prices but not the service… Read Full Review

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★☆☆☆☆

“DO NOT USE !!!!”

Written on: 12/04/2016 by Mandykx (1 review written)

"Do not buy from this company" is my advice. My Daughter ordered a pram, they said it was in stock and would be delivered in 3 days. After a week she phoned them and they told her it would arrive the following week, they didn't ask her name or anything about the order. Still not arriving when promised she called again and again. They were rude and obnoxious and put the phone down on her more than once. As they had no intention in sending the pram which I believe they did not have stock of she… Read Full Review

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★★★★★

“Satisfied with service and the goods received”

Written on: 12/03/2016

I was concerned like many others because of some of the reviews, however I placed order for graco evo travel system and I am pleased I did. The delivery came as per the time given via an email from just4baby. All the goods have been checked and are in perfect condition. I am very pleased… Read Full Review

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★☆☆☆☆

“Unbelievably Poor Customer Service”

Written on: 20/02/2016 by 369Padilla (1 review written)

One of those places that claim to have stock and then don't. They then take days to answer simple questions. I really don't understand why they don't place greater emphasis on customer service. If there's a problem but it's sorted quickly everyone is happy… Read Full Review

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★★★★★

“Great service”

Written on: 30/01/2016 by MoisesCombs353 (1 review written)

After reading lots of bad reviews I was concerned that I would have problems when I was told the car seat that I had ordered was discontinued. Quite the contrary! 3 days later a replacement car seat arrived! Excellent. No problems at all… Read Full Review

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★☆☆☆☆

“Damaged Cot Bed - Missing Sheets - No Reply”

Written on: 16/01/2016 by Deacon483 (1 review written)

Ordered cot bed and sheets. Cot bed came damaged (crack in it) and sheets are still missing. Contacted twice via phone, said they will sort it. Contacted twice via email and no response. This will be taken to trading standards. Still awaiting any response after 1 month! Terrible company… Read Full Review

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★★★★☆

“I'm happy :)”

Written on: 22/11/2015 by Cristald285 (1 review written)

I was very worried after reading reviews, no need to be, I did receive my order maybe not as quick as I'd hoped but was happy with the service. I didn't receive all the order so called and seems an item was out of stock and I'd receive the following week which I did. I called the number and received a answer right away unlike some of the negative reviews I've seen. So for my experience I'm happy. Thank you love my baby style oyster in damson travel system :) oh almost forgot great communication… Read Full Review

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★☆☆☆☆

“Worst customer service ever!!”

Written on: 12/10/2015 by petreal (1 review written)

We ordered a car seat and two isofix bases.Got a prompt e-mail telling us they didn't have the color we'd ordered in stock, but they would honor the price with the new 2015 color if we wanted it. So far so good - agreed to take the new color (note money was immediately taken even before we'd accepted this).One week later nothing had arrived so I e-mailed the company for an update. They promptly replied apologizing and promised the items the following week, Mon/Tues. I gave them until the Friday… Read Full Review

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★★★★★

“excellent value and service”

Written on: 18/09/2015 by McConnell315 (1 review written)

I ordered BabyStyle Oyster Pushchair Carry Cot and Car Seat in Lime on a Sunday night and received the order on Tuesday morning. I was very nervous in ordering this from this website after reading the negative reviews people had given this website. However i thought lets give it a go and bought it using Paypal. I don't regret a thing, it was simply and great, received the buggy on time, great value as just the pram seat in mother care was £369. I would buy more from this website and… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 06/09/2015 by Brians1949 (1 review written)

I ordered a car seat from them and was told they didnt have it in stock. They offered an alternative which i accepted then after waiting 2 weeks for it to arrive they cancelled the order. The staff member was so uninterested when i called. Total waste of time… Read Full Review

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★☆☆☆☆

“TAKE YOUR MONEY BUT DONT PLACE YOUR ORDER”

Written on: 11/08/2015 by seanstar25 (1 review written)

I recently purchased a 3 in 1 travel system from this company for a very good price I thought I have got a bargain ( short lived ) 2 weeks later no travel system but the money had left my account and had nothing from them not even a receipt. I gave them a call as I wondered where the pram was to be told they hadn't even placed my order as you can imagine I was a bit shocked however the advisor was polite apologised and said it would be sent on Tuesday the week after. Tuesday came with no… Read Full Review

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★★★★★

“No problems, delivered next working day”

Written on: 29/07/2015 by DinoHud (1 review written)

I didn't read any of the reviews for this company before placing my order and was very surprised to see the scale of negative comments following receipt of my order. The option to pay by PayPal gave me the reassurance to place my order. I ordered at 16:30hrs on the Monday and goods delivered 10:00hrs on the Wednesday.To me that is next day delivery. Got an email to confirm the order and an email to confirm dispatch, not sure what else would be expected. I got my pram at a big discount to… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 28/07/2015 by AdelineBenson120 (1 review written)

I don't usually write reviews but needed to warn others about this company. I placed an order with them 11 days prior to my holiday with me working on the assumption that an in stock item as confirmed by themselves prior to order would be delivered to me before my holiday (as it is required for holiday). Five days later and still no sign of my product I call them to find out why it has not been delivered yet and am told that it would be with me in a couple of days. Once that day had come and… Read Full Review

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