written by kimtubbs on 23/08/2012
I wasn't sure about a factory second but I took a chance..I am delighted with my dishwasher. I cannot find any faults whatsoever - no dents or scratches - it is the best dishwasher I have owned (this is the 4th in 36 years). The delivery was very quick and the man dropped it virtually ready to plug in. This dishwasher was £200 cheaper than the same model in my local John Lewis store. I am planning an extra holiday with the money I saved. Thank you very much Domestics Direct - I will definitely use this company again with no hesitation.
written by jalousie on 07/04/2012
I needed a new upright cleaner and wanted a yellow Miele after reading 'Which' reviews, so i started my search. I found one at Domestics Direct (many other suppliers only had black); considerably cheaper on price but their cleaners were slight seconds, so i was a bit nervous. I rang DD and spoke to a helpful man, who helped to put my mind at rest, then I looked up some reviews about them, which were good. I also rang Miele and they confirmed they do sell 'graded' seconds and asked me the name of the Company, then confirmed it was true. I ordered it on the 3/4/12 and it arrived on the 5/4/12, all packed up with full instructions. I still haven't noticed anything wrong with the cleaner and it works perfectly (see my Miele review). I wouldn't hesitate to use DD again and my advice would be 'just do it'!
written by Janet3 on 20/02/2012
I recently purchased a Miele S7210 Upright Vacuum Cleaner from Domestics Direct. The cleaner is awesome both in design and function. I am 59, so have used a number of different machines over the years. My last one was a Dyson and my opinion of that is unprintable! Similarly, Domestics Direct were faultless. Their service was speedy, friendly and efficient. They were unbeatable on price by a long way and although the product was a factory second, I have not managed to spot any defect. Altogether, I would highly recommend both the Miele cleaner and Domestics Direct.
written by nibbley on 09/09/2011
I purchased a miele vacuum cleaner from Domestics Direct and i was more than happy with the service they provide.It turned up quicker than expected and works a treat much better than our old Bosch vacuum. I would be more than happy to purchase from them again in the near future.
written by DavidWhelan on 07/09/2011
Great Service from a very friendly company and what super value. Delivery was spot on Will use again without hesitation
written by marked-one on 01/08/2011
I wanted a freestanding induction cooker. I did a Google search and the Belling came out tops. The cheapest price, £599, came from these people. I was a bit worried about ordering at first as there were only two reviews on the Google product search website. However, both reviews were positive and so I took the risk. I needn't have worried. The next day I received a call from the delivery company and with 24 hours of that I received a gleaming new cooker. Order to door less than 48 hours! The cooker is fantastic. It just squeezed in the standard kitchen unit gap, so some might need to trim an edge. But don't let that put you off, it's very stylish and worth the effort. I don't often write reviews, but I was very impressed at both price and the speedy (FREE) delivery. Well done.
written by on 26/07/2011
Value was excellent, no-one to match them. I placed my order on mid Saturday afternoon & it was delivered on Tuesday morning. My only very minor suggestion is that when I checked my order it still said processing & it would have been better if it had said it was dispatched, as I would have known it was on its way. Otherwise very impressed & would definiely use them again.
written by on 22/07/2011
Great prices, quick delivery and excellent customer service. What more could you ask for.
written by on 14/06/2011
Top company would highly recomend fast and value for money definetly use you again and recomend you!!!
written by on 08/04/2011
Fantastic price and vacuum turned up a day after ordering. Highly recommend the product and supplier.
written by on 28/02/2011
I admit I was worried about ordering from a firm on the Internet that I had never heard of but I e-mailed them to check if there was any serious marks on the Miele dishwasher, as it was a graded product, and they replied straight away to say there were only slight scuff marks on the top which wouldn't show once installed under a worktop. I was spending my savings on a dishwasher but it was a very good price compared to other sites and meant I could have the stainless steel model I really wanted instead of the white one. I ordered the dishwasher and it was delivered as planned by very polite men who also said how good they found Domestic Direct.
The dishwasher was in perfect condition and I was delighted with it.
Full marks for service. Thank you Gareth.
written by on 23/02/2011
I ordered a Miele S7210 on Sunday. On Monday I had a call from Domestics Direct saying that the S7210 they were about to send me was damaged, and would I mind a S7510 instead - it's a better model, but red and not yellow (at no extra cost). I jumped at the offer and the S7510 arrived today (Wednesday). Nothing obvious as to why it's a factory second, although the packaging was generic and I had to download the user manual.
I'm a very satisfied customer, and I'll certainly use them again, and I have no hesitation recommending them.
written by on 25/01/2011
Although we were initially rather cautious about buying a 'graded' item we are delighted with our purchase. All our enquiries were dealt with promptly, courteously and professionally. We were given honest,straightforward responses to our queries and not subjected to 'hard-sell'techniques. The refrigerator was exactly as described and we were sent photographs to help us make a decision. Delivery was exactly within the window notified.
An excellent company that deserves to do well and which we would recommend.
written by on 24/01/2011
I have just purchased a washing machine from this company and i would just like to say how wonderful the customer service was.The washing machine was the cheapest i have found by far. Would certainley use again. spot on with the delivery. keep up the good work, I would definatley recommend this company
written by on 26/07/2010
Fantastic company. Cheapest place I could get this washing machine including the delivery.
Helpful over the phone, quick delivery, text message informing me of approximate times (was also delivered within delivery time window) PLUS very pleasant delivery guys.
I can't praise them enough. THANK YOU DOMESTICS DIRECT!!!
written by on 14/05/2010
Cheapest price I could find for this type of washing machine, fast delivery, great service would defo use this company again.
written by on 14/05/2010
I have been using this product in all the properties I have been renovating and it meets all standards for safety etc.
Would definately use this company again. Delivery was very fast as well which helps as i am always on a tight schedule.
Thank you.
written by on 03/12/2009
Fantastic customer service. I had one query and it was sorted straight away. They were friendly, approachable and very efficient. Delivery was also super quick.
Would recommend to everyone and will definitly be using these guys again.
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