Palicomp Reviews - www.palicomp.co.uk

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★★★★★
4.7 / 5
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★★★★★

“Excellent service and quality components, Highly...”

Written on: 14/01/2018

Palicomp service was excellent from ordering to delivery, I have customised my Intel Coffee Lake PC system online and called in and placed the order over the phone, the person I dealt with was knowledgeable and helpful, system delivered on the day I have specified and the time they quoted, everything was exactly as I specified, nice & tidy inside the case, quite and fast system, thanks again Palicomp for the great service, highly recommended… Read Full Review

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★★★★★

“superb customer service”

Written on: 21/12/2017 by elizabeth.rothwell (1 review written)

About a year ago.I bought a custom build of an AMD Avenger P.C. running Windows 10 which has been an excellent buy. When I first got it I had a problem with a graphics card, which proved to be a minor problem and had probably occurred during transport. The support staff were absolutely tireless in their efforts, to sort out this glitch, they even sent a new graphics card. The problem was that a wire was catching on one of the fan blades. The support staff went to great lengths to isolate and… Read Full Review

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★☆☆☆☆

“Won't provide receipt”

Written on: 15/12/2017 by Tezz2018 (1 review written)

Bought a motherboard bundle by phone on Monday and talked into a £15 upgrade by salesman which included a supposed 3 year software receipt. Collected item which was boxed up and told everything was in the box. Got home no receipt for purchase or proof of what I'd paid for in box. Have rung 3 times and each time promised it would be sent by email. But nothing sent - so I have no proof of purchase. and no doubt my consumer protection is compromised. My first and last purchase from this outfit… Read Full Review

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Tezz2018's Response to Tezz2018's Review

Written on: 15/12/2017

Interestingly, as soon as I posted this review and a similar one to a "popular social networking site", my receipt magically was emailed to me (using the slightly malformed surname I only use on said social networking site!). No apology though

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★★★★★

“Intel Custom PC Beasty”

Written on: 27/11/2017 by paulmckeown (1 review written)

I built my own custom Kaby Lake z270 system, I wanted very specific components and Palicomp were the only ones who could make it through their website, without compromise. The website is pretty good, could be better UX wise but is definitely functional and the flexibility the customiser offers is way better than it's competitors. By far the best value for money I found, and I looked everywhere. I couldn't have built it myself for less just buying the components. Seriously amazing price for a… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 27/11/2017 by Scottdean18 (1 review written)

Palicomps customer service is at a standard that is high. I have bought from them before and on each of my purchases the staff are both friendly professional and gave great advice. They are quick to respond to emails with clear instructions on what they can do to help leaving me happy after every contact. There is nothing I dislike about the service they were prepared to answer any of my questions and helped me with anything I requested. I will defenatley be buying from this company again… Read Full Review

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★☆☆☆☆

“System didn’t have the graphics card inside that was...”

Written on: 25/11/2017 by Davesaidyousuck (1 review written)

System didn’t have the graphics card inside that was advertised on the page that I bought ! Sent emails , fobbed me off , send a recorded delivery letter to the M.D. couldn’t even be bothered to reply , funny thing is me spending £1200 , on a pc that should of had a 1070, I’m happy that two friends who were going to order 3 rigs from there went elsewhere instead… Read Full Review

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★★★★★

“fantastic service”

Written on: 21/11/2017 by markbill (1 review written)

excellent. Their support team bent over backwards to resolve my problem.. Had an SSD drive go down, warantee with manufacturer, manufacturer would not deal with me direct, but only through supplier. Palicomp took drive back and sending to manufacturer, offered replacement so that i would not have to wait.. could not be more help full Highly recommend Palicomp… Read Full Review

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★★★★★

“Problem free, fantastic service!”

Written on: 20/10/2017 by Corey125 (1 review written)

Absolutely fantastic! If you want a decent computer for a sensible amount of money look no further! I recently purchased my gaming pc from Palicomp and I would say everything is perfect, they were helpful, polite and understanding! Within one day of purchasing my computer they rang me up to confirm all the parts they were putting in, suggested other parts as they would speed things up and even told me to go for a case which was £10 less than the one I had picked because it would be better… Read Full Review

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★★★★★

“Palicomp - Thank you for an Excellent Build”

Written on: 29/09/2017 by roger5hc (1 review written)

I thought I’d drop you a line to say thank you. I have been using, what was then, a state of the art PC, that you built for me in Feb 2016 nearly every day since, it is hardly every turned off. During all that time, it has performed superbly. It has only ever BSOD’d once and that was in the first week when I think a part just needed a bit of settling down after the journey. It is still lightning fast, boots up quickly and the temperature stays constant and typically low to mid-thirties, no… Read Full Review

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★★★★★

“5 Star Customer Service and Quality”

Written on: 03/08/2017

Bought a gaming PC from Palicomp but unfortunately it has had a few issues and had to be returned a couple of times. However, rather than being a stressful period, Palicomp have been absolutely spot on! They sent a courier to come and pick up my PC and and then tested, repaired and returned it to me with a week, both times! Having the peace of mind of knowing Palicomp were there to fix it was a real weight of the shoulders. A reliable and quality company I would be more than happy to recommend… Read Full Review

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★★★★★

“Upgrade”

Written on: 15/07/2017 by Beckxa1973 (1 review written)

There was a need to upgrade my machine to deal with camcorder video. I sought advice and was given the appropriate parts needed and advice on how to fit. All worked extremely well… Read Full Review

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★★★★★

“Good Replacement Computer”

Written on: 28/06/2017 by piPierce235 (1 review written)

I wanted to replace my ageing office desktop computer, saw this one reviewed in "Computer Active" magazine and decided to purchase. I was not disappointed, it arrived on the day it was promised and was up and running within a couple of hours. I do not play games on it so can not comment but for office work it is excellent. I was particularly impressed by the speed it loaded and started programs. On the whole it is a very nice small computer. "Palicomp do what they say on the tin" they kept me… Read Full Review

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Littlesimon4's Comment

Written on: 30/07/2017

I too brought the same PC after seeing review in 'Computer Active'. I agree with your comments. Excellent machine for the price, certainly fast enough for my needs. Built and delivered in a few days, first dealings with Palicomp, impressed !

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★★★★★

“Swift repair”

Written on: 25/06/2017 by LindaReview (2 reviews written)

My PC power died and after doing the usual diagnostic tests with no result I called the service line for advice. They talked me through how to remove the power unit but I was unable to get a proper grip on it, so Palicomp arranged a free next day pick up and returned it 3 days later fully fixed. They were patient and explained everything clearly. Excellent service. Luckily I had kept most of the original packaging, so I was able to securely return the tower but it is worth noting that… Read Full Review

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★★★★★

“Fantastic customer service, and next day delivery!”

Written on: 02/06/2017 by Phoenixe176 (1 review written)

I purchased an Intel motherboard bundle for a new computer build I was undertaking. I bought from these guys via Amazon and was pretty happy with the deal. I had a phone call later the same day, offering me a sweet upgrade deal which got me a better CPU and 5 free Steam games, as well as next day delivery. Not only this but this upgrade deal came with a 3 year warantee! :) So far all is well. The CPU and RAM came mounted in the board already, and everything was shipped tested… Read Full Review

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★★★★★

“Excellent support”

Written on: 24/05/2017 by Kennedyd1973 (1 review written)

I bought a machine 5 years ago and had some support then. Now I wanted help with a very slow W10 upgrade. I had two very helpful emails and after following thie advice have successfully installed a clean W10. The difference is fantastic. All this and no financial gain at all, but my next machine will definitely be from Palicomp. … Read Full Review

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★★★★★

“What a fantastic service”

Written on: 28/04/2017 by Dianem50 (1 review written)

Bought my computer from Palicomp which was a brilliant spec and price, well please. However the user is not as competent and ended up losing windows 10, the service that I received from this company was beyond all expectations. I just have to say what patience and dedication I received. Thank you so much… Read Full Review

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★★★★★

“Excellent service and Price”

Written on: 26/04/2017 by Beef33 (1 review written)

I shopped around before I ordered my PC from Palicomp and to begin with I just wanted a motherboard bundle, however after some research I realised that ordering the whole PC package was much simpler and straight forward. The price was also about 10% cheaper than the competition, I received my order very quickly and the communication during my order processing was excellent. I'm very happy recommending theses chaps to my friends and family… Read Full Review

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★★★★★

“Excellent Company & Service”

Written on: 24/04/2017 by Locos (1 review written)

From my initial contact with the company and discussing the computer I’d seleced with the sale representative and what I intended to use the computer for! plus some additional extras I’d selected I agreed to to go ahead with my purchase. The computer arrived within 2 days of the purchase (wonderful service) I’ve made a couple of call’s to the company minor situations and these have been resolved straight away with the help of technical staff who are very cheerful, helpful and… Read Full Review

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★☆☆☆☆

“Didn't get what was advertised on the web site”

Written on: 19/03/2017 by Festerer (1 review written)

In short advertised as having a free 1070 upgrade on the bundle I chose The rig had a1060 Spent well over a grand on the rig My friends have had 3 rigs so came recommended Sent various emails Sent screen grabs if the day of purchase Send a recoded delivery letter , they couldn't even be bothered to reply to it Buy from elsewhere you have been warned I feel Totally cheated… Read Full Review

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★★★★★

“Amazing and easy service”

Written on: 15/03/2017 by PapaJon (1 review written)

This company also sell on Amazon which is where i purchased my bundle from. Initially i asked about upgrading the CPU fan as the stock ones are more than useless. So, i emailed and they rang me back. I spoke with an agent who informed me all about the available options. I selected a much better CPU fan. Over night i was thinking about the bundle and thought it may be worth upgrading my whole system I emailed them at 9.45PM expecting a reply the following morning. 15 minutes later i received… Read Full Review

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