Palicomp Reviews - www.palicomp.co.uk

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★★★★★
4.7 / 5
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  • Customer Service

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  • Value For Money

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★☆☆☆☆

“Won't provide receipt”

Written on: 15/12/2017 by Tezz2018 (1 review written)

Bought a motherboard bundle by phone on Monday and talked into a £15 upgrade by salesman which included a supposed 3 year software receipt. Collected item which was boxed up and told everything was in the box. Got home no receipt for purchase or proof of what I'd paid for in box. Have rung 3 times and each time promised it would be sent by email. But nothing sent - so I have no proof of purchase. and no doubt my consumer protection is compromised. My first and last purchase from this outfit… Read Full Review

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Tezz2018's Response to Tezz2018's Review

Written on: 15/12/2017

Interestingly, as soon as I posted this review and a similar one to a "popular social networking site", my receipt magically was emailed to me (using the slightly malformed surname I only use on said social networking site!). No apology though

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★★★★★

“Intel Custom PC Beasty”

Written on: 27/11/2017 by paulmckeown (1 review written)

I built my own custom Kaby Lake z270 system, I wanted very specific components and Palicomp were the only ones who could make it through their website, without compromise. The website is pretty good, could be better UX wise but is definitely functional and the flexibility the customiser offers is way better than it's competitors. By far the best value for money I found, and I looked everywhere. I couldn't have built it myself for less just buying the components. Seriously amazing price for a… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 27/11/2017 by Scottdean18 (1 review written)

Palicomps customer service is at a standard that is high. I have bought from them before and on each of my purchases the staff are both friendly professional and gave great advice. They are quick to respond to emails with clear instructions on what they can do to help leaving me happy after every contact. There is nothing I dislike about the service they were prepared to answer any of my questions and helped me with anything I requested. I will defenatley be buying from this company again… Read Full Review

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★☆☆☆☆

“System didn’t have the graphics card inside that was...”

Written on: 25/11/2017 by Davesaidyousuck (1 review written)

System didn’t have the graphics card inside that was advertised on the page that I bought ! Sent emails , fobbed me off , send a recorded delivery letter to the M.D. couldn’t even be bothered to reply , funny thing is me spending £1200 , on a pc that should of had a 1070, I’m happy that two friends who were going to order 3 rigs from there went elsewhere instead… Read Full Review

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★★★★★

“fantastic service”

Written on: 21/11/2017 by markbill (1 review written)

excellent. Their support team bent over backwards to resolve my problem.. Had an SSD drive go down, warantee with manufacturer, manufacturer would not deal with me direct, but only through supplier. Palicomp took drive back and sending to manufacturer, offered replacement so that i would not have to wait.. could not be more help full Highly recommend Palicomp… Read Full Review

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★★★★★

“Problem free, fantastic service!”

Written on: 20/10/2017 by Corey125 (1 review written)

Absolutely fantastic! If you want a decent computer for a sensible amount of money look no further! I recently purchased my gaming pc from Palicomp and I would say everything is perfect, they were helpful, polite and understanding! Within one day of purchasing my computer they rang me up to confirm all the parts they were putting in, suggested other parts as they would speed things up and even told me to go for a case which was £10 less than the one I had picked because it would be better… Read Full Review

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★★★★★

“Palicomp - Thank you for an Excellent Build”

Written on: 29/09/2017 by roger5hc (1 review written)

I thought I’d drop you a line to say thank you. I have been using, what was then, a state of the art PC, that you built for me in Feb 2016 nearly every day since, it is hardly every turned off. During all that time, it has performed superbly. It has only ever BSOD’d once and that was in the first week when I think a part just needed a bit of settling down after the journey. It is still lightning fast, boots up quickly and the temperature stays constant and typically low to mid-thirties, no… Read Full Review

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★★★★★

“5 Star Customer Service and Quality”

Written on: 03/08/2017

Bought a gaming PC from Palicomp but unfortunately it has had a few issues and had to be returned a couple of times. However, rather than being a stressful period, Palicomp have been absolutely spot on! They sent a courier to come and pick up my PC and and then tested, repaired and returned it to me with a week, both times! Having the peace of mind of knowing Palicomp were there to fix it was a real weight of the shoulders. A reliable and quality company I would be more than happy to recommend… Read Full Review

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★★★★★

“Upgrade”

Written on: 15/07/2017 by Beckxa1973 (1 review written)

There was a need to upgrade my machine to deal with camcorder video. I sought advice and was given the appropriate parts needed and advice on how to fit. All worked extremely well… Read Full Review

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★★★★★

“Good Replacement Computer”

Written on: 28/06/2017 by piPierce235 (1 review written)

I wanted to replace my ageing office desktop computer, saw this one reviewed in "Computer Active" magazine and decided to purchase. I was not disappointed, it arrived on the day it was promised and was up and running within a couple of hours. I do not play games on it so can not comment but for office work it is excellent. I was particularly impressed by the speed it loaded and started programs. On the whole it is a very nice small computer. "Palicomp do what they say on the tin" they kept me… Read Full Review

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Littlesimon4's Comment

Written on: 30/07/2017

I too brought the same PC after seeing review in 'Computer Active'. I agree with your comments. Excellent machine for the price, certainly fast enough for my needs. Built and delivered in a few days, first dealings with Palicomp, impressed !

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★★★★★

“Swift repair”

Written on: 25/06/2017 by LindaReview (2 reviews written)

My PC power died and after doing the usual diagnostic tests with no result I called the service line for advice. They talked me through how to remove the power unit but I was unable to get a proper grip on it, so Palicomp arranged a free next day pick up and returned it 3 days later fully fixed. They were patient and explained everything clearly. Excellent service. Luckily I had kept most of the original packaging, so I was able to securely return the tower but it is worth noting that… Read Full Review

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