Sunmed Holidays Reviews

Click here if this is your business
★★★★☆
4 / 5
62% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Sunmed Holidays - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★★★

“Fabulous vacation”

Written on: 17/06/2017

Travelled to Portugal with 3 other ladies about 4 years ago and it was arranged completely by SunMed Air, car rental, villa in Algarve and then various pousadas ending for few days in Lisbon Absolutely wonderful vacation. SunMed was great to work with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Canary Islands, Madeira, Azores holiday”

Written on: 13/06/2017

My husband and I had,in February 2016, 2 weeks in Gran Canaria, a week in Madeira, and a week in the Azores, Ponta Delgado. The hotel/apartment in Gran Canaria was very nice, with all the amenities we needed. Clean, daily maid service, restaurant on-site, with many restaurants in the immediate area. Madeira we were in a hotel, also very nice, with sea views. As Madeira is mountainous, the beach was quite a hike down, and back. But that is the way Funchal, in fact the whole beautiful island… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Best Travel Agent ”

Written on: 13/06/2017 by Justiceu183 (1 review written)

Have used Sunmed Holidays for over 12 years, mostly for travel to Portugal and Spain. Have never had a bad experience on any trip. Representatives in Spain and Portugal were very helpful to give us information we needed. The staff in Toronto are excellent and very good at picking the right accommodation for us. We did a week touring the posadas and enjoyed every one of them. There was nothing we didn't like about our dealings with this company. Prices are better than other travel agents. They… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Azores and Portugal Specialists”

Written on: 06/06/2017 by Mettler (1 review written)

Dealt with Sunmed Holidays several times in the past several years. Had no idea about the lovely Azores until we Island hopped. Also drove around a big part of Portugal. This was achieved with the very well set out itinerary planned by Sunmed. Would definitely deal with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“best trip to Portugal”

Written on: 24/09/2016 by Lamar131 (1 review written)

Booked a trip with Rafael Lopes Sales Manager at Sunmed Holidays. We did our own research first, but thought it was a way better deal to book one of there packages. Have recommend them to many friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Read the contract!”

Written on: 25/06/2015 by Morrison41 (1 review written)

Used Sunmed to plan and book a 2 week trip to Portugal. We stayed in many different hotels in cities and towns. Most of the accommodations were good and some were better than expected. However the hotel in the Algarve that was booked for us was a dump and filthy. It looked okay on the website, but a tour operator should have more knowledge about the hotel than what is on the website. As a result we couldn't stay there and had to find another hotel in the area. We checked out the day we arrived… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Crypto's Comment

Written on: 17/04/2018

If you read the terms and conditions of any tour operator, they will all have the same conditions. Tour operators have special rates and because of that and the fact that some of them may have well over a thousands passengers on any given day, can you image the confusion and chaos that would cost. Operators signed contracts with the hotels, car rentals companies so even if you do or do not use the services they still have to pay. One can not compare booking a single night a one hotel to a fly drive package. If you had asked the contracts manager of the hotel you where at I am pretty sure I am right. Also most tour operators purchase those services from a local incoming company and not the hotel directly, again they do this for much attractive pricing. Air Canada, Air Transat, West Jest, Sunquest etc, all have the same rules and also mostly book with incoming companies and not the hotel directly. There is no savings in booking with a website or a tour operator, What happens when a person does night arrive on the booked date due to storms or mechanical breakdowns, have you tried calling bookings.com to change all of your hotels. There are costs to have staff locally who are there to take care of you. Many times I have seen people who book a hotel directly then try and use a companies local rep or staff. I am pretty sure the $10 or $15 dollars that your Agent would of made really made a difference to them. Did you bother to ask what there obligations where to that specific hotel?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Glock1969's Comment

Written on: 17/04/2018

Thanks Guest!
Your comment has been successfully submitted
If you read the terms and conditions of any tour operator, they will all have the same conditions. Tour operators have special rates and because of that and the fact that some of them may have well over a thousands passengers on any given day, can you image the confusion and chaos that would cost. Operators signed contracts with the hotels, car rentals companies so even if you do or do not use the services they still have to pay. One can not compare booking a single night a one hotel to a fly drive package. If you had asked the contracts manager of the hotel you where at I am pretty sure I am right. Also most tour operators purchase those services from a local incoming company and not the hotel directly, again they do this for much attractive pricing. Air Canada, Air Transat, West Jest, Sunquest etc, all have the same rules and also mostly book with incoming companies and not the hotel directly. There is no savings in booking with a website or a tour operator, What happens when a person does night arrive on the booked date due to storms or mechanical breakdowns, have you tried calling bookings.com to change all of your hotels. There are costs to have staff locally who are there to take care of you. Many times I have seen people who book a hotel directly then try and use a companies local rep or staff. I am pretty sure the $10 or $15 dollars that your Agent would of made really made a difference to them. Did you bother to ask what there obligations where to that specific hotel?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★☆☆☆☆

“Beware of SunMed Holidays - terrible Customer Service”

Written on: 09/03/2015 by Adelyn60 (1 review written)

We booked a 2 week trip to the Algarve through SunMed Vacations. I attended the free seminar that this travel agency regularly holds to sell their packages. The presenter was very knowledgeable but as soon as I booked the trip, he never replied to any email enquires and left all communications to other staff. I had a few questions that were not adequately answered, including where to pick up rental car. Auto Jardim is NOT at the airport, it is off-site. You have to take a shuttle to get there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Altcoin's Comment

Written on: 17/04/2018

Out of 13 reviews ONLY 1 is completely the opposite, maybe just maybe that might just said something all together. I don't understand what a two bedroom villa have anything to do with the view?? Was the view ever discussed with your agent. Reading all these other reviews, to me it appears everyone else praises this company. What does the agency have to do with the Hotel being completely full and the hotel put you in that room, so where that does fall in the agents responsibilities, from my understanding it appears that everything that you booked and paid fr was delivered, No agent can overrule the hotels decision to put the client where they do. The person giving the seminar, was he a agent, maybe that is his role in the company, so if this person is giving seminars for free and giving his knowledge for free, then you come on here and bad mouth, it only reflects on you.
Maybe I am wrong here but it seems that your unhappiness is being directed in the wrong direction. A simple google look of autojardim and you would of none, also I have had similar situations in many countries where the car depot was of airport and I don't see how horrible that is, in most of my experiences I was actually grateful for off premises lots, it makes exiting and retuning the car much easier.
I just returned from 6 weeks in the Algarve and I have used Sunmed for the last 5 years, and I can in all honesty say that if there is any fault here it would be the hotel and not the agency, but then again that is just my opinion.
I read this statement in a travel advisory board. for 100 people who travel and 95 have a good time, maybe 5% of those 95 would take the time to do a review, those 5 who had a bad time for what ever reason, 75% to 90% will take the time out to do a review.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Book you into substandard accomodation and claim it is...”

Written on: 25/11/2014 by Alex Cunningham (2 reviews written)

My partner and I recently booked an all inclusive 17 day trip to Portugal through SunMed travel agency in Toronto. The advice I give to people who choose to use this agency get everything written in stone. Also investigate the car rental agencies and hotels they book you into. Our bad experiences began on our arrival at our hotel, VIP Diplomatico in Lisbon. SunMed lists this as a 4 Star hotel. Nothing could be further from the truth. The lobby looks OK but when you get to the rooms the only… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Just returned from a 1 month stay in the Algarve....”

Written on: 03/02/2011

Just returned from a 1 month stay in the Algarve. Everything was as promised, and the price well, it was unbeleivable. Will be rebooking for next winters vacation.

Thank you Sunmed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I have been booking with Sunmed Holidays in Toronto...”

Written on: 09/04/2010

I have been booking with Sunmed Holidays in Toronto for 15 years. A good company to deal with, when ever a problem has come up with airlines, car rentals or hotels Sunmed Holidys has been there to help fix and resolve the issue. You can totally trust this firm with your travel plans,

Dr. William harvey… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Booked this trip with Rafael Lopes, he planned out the...”

Written on: 09/04/2010

Booked this trip with Rafael Lopes, he planned out the whole tour from North to South staying in Pousadas then 2 weeks in the Algarve. Everything was the way i expected. i will rebook with them next year… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“best trip I ever had to portugal, have booked with...”

Written on: 09/04/2010

best trip I ever had to portugal, have booked with other tour operators, but never had such great service and attention to detail… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Sunmed Holidays, based in Toronto, were a huge...”

Written on: 25/10/2009 by fancyfree (1 review written)

Sunmed Holidays, based in Toronto, were a huge disappointment. We thought they'd be okay to book some of our recent Portuguese trip, since they deal almost exclusively with this part of the world, but they were horrible. First, the price for the Toronto-Lisbon flight that they quoted was far higher than the prices I'd seen advertised in the paper. (I booked the lower rate.) The hotel they booked for us in the Algarve turned out to be a filthy, noisy, un-airconditioned dump that was miles from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview