Morphy Richards JMG Divo Essential 3 Jar

hello i buy juicer mixer grinder Divo 3 jar grinder of morphy but from the day one the small jar even those ginger garlic not grind ,tryed for onion also we buy from spenser southcity mall kolkata but the promotors also not guide us but they inform the correct things for product sell they r trying .morphy rechard agent also ther infront off him we grind but he also told that its grind while 3-4 times grind pieces of garlic and ginger not pasted we suffer a lot for buy this product once we buy they will not refund us if ur juicer purpose then its ok but multy purpose its not work before buy this juicer mixer gringder u check .we waste our money for this product.still we didnt get the benifit of that even those they didnt replace not respoding properly in spencer.we r not setisfied with this product.