written by Crawford14 on 19/01/2017
The girl who dealt with me was brill however you are meant to get £100 for referring friends..i referred 2 and was fobbed off each time I questioned this!! Feels like a con...reg-EK63WGU
written by Reeddy150 on 10/06/2016
Good service quick paperwork and oolite service the customer service was a bit slow but overall good
written by Adams312 on 08/06/2016
I had a bad credit history and got a car I recamended my nephew and did not receive any compensation
written by Bucko7 on 08/06/2016
In office all day on a Sunday. Was there from opening and eventually drove away at 3 o'clock. Only had the car an hour and it broke down. Think it's been in the garage 10 times since I've had it since August and now something else has gone and under investigation.
written by 132Chaney on 13/10/2015
3 months after having the car it breaks down costing £400 to fix not happy at all!
written by burgess789 on 14/02/2015
they tell me they can give me the car i wanted for the price per week that i wanted to spend to get me down there when i got there they took all my paper work and key for my car i am px in and just leave us in the waiting room for a gd 2 hours then ask us if we can spend a bit more a week so we agreed to a bit more and they still could not give us the car we wanted the offer cars that dont match what we tell them we need the cars are over priced with out the apr i asked them how much the apr is over the phone they told me they where not 100% depends on how much i get when i got there it was just set at 49.9 apr for any car all the cars are locked away so u can not go and look round them until they take you round them and when i told them i did not want a car from there they went and got a manager to try push me into it i could not just walk away as they still had my paper work car key bank card they just push ppl into it if you ask me it makes you feel like you can not say no i will not use them or tell ppl to use them
written by dmckeag42502 on 16/10/2014
I have bad credit and used theses was great they got me a car went from a old fiesta to a 57 Ford C-Max so happy days there. But the after sales is shocking they gave me the wrong logbook slip it was from a old logbook so I couldn't tax the car for over 24 hours. I then noticed the rear speakers don't work and the back seat lights so I called them up and they told me I would need to take the car to a garage in Bolton I'm from Hyde so it's a 30 mile ride. I've asked for money for the miles and they wouldn't do anything about it and I couldn't use my own garage not so happy at the moment but the car is a good car and is in sweet condition so everything is happy days there just the after sales is shocking with the price of the cars
written by jainsworth92 on 02/06/2014
i bought a car from concept car credit everything was ok until my 6 month warranty ran out now my car is broke the day after the warranty ran out ! ! so i call concept car credit to see if they could LOOK AFTER A CUSTOMER ! and fix my car as it only broke the day after my warranty ran out there reply was no we don't get involved once the warranty has ran out for me this is bad customer service as it was 1 day out! they didn't even offer to look at it or even fix it for a reduced price so ye until this happened i would of recommended concept car credit but not no more ! !
written by patto1966 on 02/10/2013
I Purchased A Mercedes C320 from them On the 22/09/12 i got it home and the Springs was making a cricking sound and a Nocking sound it want back to manchester for reaper and than 6 months later the timeing bout Snap on it and now the springs are making the some nose has before and it is miss firing I Have Telephone them all the time but they don't want do know about my complaint all they do not call me back they customer service are rubbish so if you have got bad credit don,t go to them the are in Manchester
written by suzkev on 25/01/2011
I recently purchased my 2nd car from concept as the service i received previously was good but after having my new car only 6 weeks it broke down and when I got it taken to a garage the warranty company would only pay a % towards the repairs which left us out of pocket and the whole reason we went was to get an affordable car. You dnt expect be out of pocket when the staff tell you oh you get a 6mths warranty ANY problems give them a ring and when you ask for help or you complain you get no help at all.
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As rated by our community of reviewers
Cccresponse's Comment
Written on: 13/10/2015
Concept Car Credit treat our aftercare with the upmost importance, therefore please contact us at your earliest convenience to discuss any issues you have.
Many thanks