written by on 07/02/2017
The whole deal with this company was disappointing. First they weren't able to deliver the tickets. Then they delivered the wrong tickets and afterwards their "serviceteam" tried zu put the blame on me, on their customer. They promise a 100 percent satisfaction guarantee on their website - it's not more than a bad joke.
written by User274382829 on 18/05/2015
These people are stopping true fans from going to the game. They are buying tickets and selling on for extortionate prices. Do not buy.
Written on: 30/09/2015
do not lie, why you gave them just one star? Customer service is great! Even people around me who had a chance to buy tickets there were very well satisfied, so neither do I! Selection is fine and booking fee even better! Maybe you just wrote a review about some other company, surely not about this!
written by crAlvarado298 on 14/01/2015
Ordered 2 vip tickets for the rangers celtic semi final I paid £494 for two tickets to receive an email 5 mins later saying I had to do it again and the gave me a %5 discount so I went back on to retry and later find out the lifted just under £500 out my bank but I've not heard anything about my tickets nor have I received a refund will give them to Friday if no response il have no option to contact my lawyer I'm not rich I can't afford to give away £500
Written on: 28/01/2015
Hi there,
This is simply not the case, you didn't have an order placed with us and no money was taken from you. When asked for an Order ID you were unable to provide one and no order coinciding with your name or email was in the system. Please contact us to discuss as we would like to help find a solution to this.
Regards,
Written on: 18/03/2016
Did you end up getting a ticket? Looking to buy one myself if you did
Written on: 18/03/2016
Did you end up getting a ticket? Looking to buy one myself if you did
written by 456Fuller on 08/01/2015
Tried to list tickets for Sunderland game and tickets were removed two days before KO. Spoke to 'Max' on web chat and they kept closing the chat window and said it was company policy! What a load of rubbish! Avoid at all costs!!!
written by Mjlappo on 07/01/2015
POOR CUSTOMER SERVICE. DO NOT USE!! SPOKE TO MAX VIA CHAT AND WAS INCREDIBLY RUDE!
written by GillSharland on 24/10/2013
Daughter booked two tickets for Man U match Sat 26th Oct on 24th Oct after a number of emails chasing tickets finally got through to them. told me tickets were never going to be delivered as down for collecting, so why did we pay £7 P&P " I'll refund that" no explanation just a quick refund, so when will we get tickets, "we will arrange for the broker to contact you" who did we order tickets with and is it not your responsibility ? then got asked how old the people are the tickets are for 15 and 17. to be told that it is European law that no one under age of 18 is allowed to a football match without an over 18 and they would be cancelling tickets. NO WHERE on website is this stated, it states that no ne under 18 can order ticket, OK UNLESS TH HAVE A PARENT with them HELLO do you have webcam. anyway my husband paid for the tickets as you can see from the card but no they have cancelled them, so I spoke to MAN U and asked about the age limits and the age anyone can attend a footy match without an adult is OVER 12 get that 12. So lied to, fobbed off would I use again I'd sooner stick hot pins in my eyes. Too much cocky attitude and bull if I could rate them out of 10 it would be minus 100 +
written by Sr603024 on 24/05/2013
Removed my listing 3 times without ever having the decency or professionalism to contact me. Had no chance of selling my tickets through this lot !!
written by on 05/05/2012
I had a terrible experience. Customer service was rude to say the least. After the transaction was complete, they sent a follow up e-mail and expected me to provide personally identifiable info over non-secure internet pages. They then sent an e-mail stating they would not send the tickets to the address I asked my ticket to be sent to...that i would have to provide another address. I should have read the previous reviews before risking this cowboy venture. And when I mentioned these follow ups are probably why they were receiving some bad reviews they got defensive and cancelled my order (which I was actually relieved at, seeing as how previous customers did not receive tix and I felt anxious about a not inconsiderable amount of money). Good luck to anyone who deals with them, I'd just make sure the tickets you are seeking aren't available elsewhere first.
written by ksm10178 on 27/04/2012
I've oreder ticket for manchester derby at january. As it guaranteed delivery within 2 weeks before the match, i thought tickets would be at my home when i came back from my holiday for 3 weeks. However, it didnt arrive and i had no contact from them. So i called today asking where is my ticket and if i could get it, and they told me they would send the ticket to my hotel on monday. Feeling relieved, i called my father in korea that we will be receiving ticket on monday at hotel and was excited to see the match. But guess what! when i checked my email they've sent an email that they have to refund the ticket. They are unreliable, and have no responsibility as any sellers should have. What i really dont get is how they couldn't tell me that ticket isnt available when i called them today. It just means that they do not care about buyers buying from their website and do not have information that ticket is available or not at their office. You would be much better off with buying stuffs from ebaysellers who are 5 year old. At least they would have actual thing they are selling. It is just truly unbelievable how they just tell me that they don't have the ticket 3 days before the match and not even call me but send email when they ask about my contact number to call me when i called them myself. I higly reccomend you guys who find this website in google or whatever to just ignore this site. You will never get whatever ticket you are after.
written by on 25/04/2012
Bought tickets for a big end of season match and got told my tickets were no longer available and that i wasn't recieving them after being assured i would recieve them. I wouldn't touch this site if i was you. When you order a crappy match you recieve your tickets but for the big games bewarned, you won't recieve them
written by on 13/02/2012
Avoid at all costs sent paper tickes which were fake and I ended up being refused entry, no refund given and aggressive towards me on phone
written by ss75 on 22/12/2011
Can't recommend to anyone for selling tickets. They insist that you don't sell tickets on any other forum and then your tickets doesn't even show up in sales listing! After asking this, no answer... Not a professional service by any standard. Won't use their services again and recommend also everyone else to look other similar sites. They can't be any worse.
written by smc1717 on 26/11/2011
Accepted my order and money on 4th of November for 27th Nov. game. No contact, so on 23rd contacted them. Then they told me there was a "problem", but they would find an alternative. Then on the 25th, they said they had the tickets, but they were in the "wrong" part of the stadium. I accepted them. They promised a courier that day- never happened. Then promised overnight delivery with Royal Mail, saying it was a "certainty" - never happened. On top of everything, wasted two half days, as tickets had to be signed for. Just a complete scam from beginning to end. Save your money.
written by on 26/09/2011
Order tix three weeks in advance Tix were never mailed, i wanted to book hotel and stay in liverpool for 2 nights but the tix never came, i ordered tix 3 weeks in adavcance! i had to pick them up myself at train station and i was charged a delivery fee, i was waiting for tix never came, very stressful, enjoyed game but ruined trip to liverpool, gentlemen was very nice hwo had tix just unorganized company
written by on 18/04/2011
Terrible experience, don't use!!!
I sold tickets with them.
After the sale (Also recieved email saying tickets arrived intime after sale), I was told various stories by different members of staff there about payment, I was finally advised of a payment date which has come and gone and still no payment!!!
Communication has now stopped and I'm gutted, what a fraud :(
written by cleanup on 10/09/2010
I had terrible problems with getting the tickets I ordered. The people at ticket4football.com were very friendly but TWICE the wrong tickets were delivered. I had no option but to accept inferior tickets to the ones I had paid for and had no success in getting an adequate refund despite several attempts. I would not use this site again.
Written on: 10/09/2010
The review put me off using this site a bit. When I used the site though, I had no problems
Written on: 24/09/2011
I also had a terrible experience with them. Tickets were much cheaper then they should be and I received them 10 minutes after the match had started. They dont answer my e-mails asking for refund. Never use this site!!!!
written by on 10/06/2010
I bought a ticket and never got it. What a bad day I had explaining to my son that we couldn't go to the final. Don't use this site ticket4football.com they are a scam...
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As rated by our community of reviewers
Smally888's Comment
Written on: 17/03/2017
The way they speak to there customers is shocking due to the draw just being made in the champions league I was enquiring when tickets would first be available if they knew to then be made to feel belittled and the scarcasm was unreal I took it at first as I couldn't be bothered just wanted to get the info but then he got so arrogant and rude for no reason I said for him to put me through to the complaints line or his manager where he continued to carry on thinking he was all clever by saying I'm going to just close the chat now and if you try to rejoin again you will be met by *** which was his name on the live chat also which it did just kept rejoining to him then wouldn't let me even acces live chat I then called the number and he answered pretending and kept hanging up once I mentioned story glad I didn't even get chance to order from them as certainly wouldn't be able to get money back if something went wrong easily I can tell it would be so much hassle you would end up leaving it