Holiday Hoppa Airport Transfers Reviews - www.holidayhoppa.com

★★☆☆☆
2.0 / 5
23.8% of users recommend this
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  • Comfort of journey

  • Customer Service

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Latest Reviews

★☆☆☆☆

“If you're thinking of booking hoppa.com be advised”

Written on: 05/12/2018 by Stevebob (1 review written)

If you're thinking of booking a taxi with Hoppa.com be advised your paying upfront and not much cheaper than a normal taxi on the day, even with their doubled up discounts. We found this out last week in Budapest when taxi did not turn up for a transfer back to airport. Very distressing waiting 1.50hours over pick up time. Hotel called local taxi which just got us to airport on time before gate closing. The taxi actually cost about £6 more than what we were charged by Hoppa.com. After many… Read Full Review

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★☆☆☆☆

“Just awful”

Written on: 04/10/2018 by melly8 (2 reviews written)

Was left stranded at our hotel over a hour and a half late. Had to leave our suitcase at the hotel because we would not have time to check it in. I flight time was changed and we changed it with hoppa but they didn't I inform pick up tranfer. We had our 7 children with us it was a bloody nightmare running through the airport like a scene from home alone. complained didn't even bother to get back to us. Never answer their phones do not book with these they are useless. Only just made it by 5… Read Full Review

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★☆☆☆☆

“Just returned from Belamadena. Transfer time from...”

Written on: 12/06/2018 by AlaynaHuffman (1 review written)

Just returned from Belamadena. Transfer time from resort was not sent to our hotel as promised so I rang automated line and received a message stating pick up time at 5.15. We sat outside the hotel at 4.30 on a bench which was 3 metres from a quiet road and did not move from that spot. At 5.40 when no one had turned up we called the emergency line to be told that the driver had been to the hotel and we weren't there. This was not correct and when I asked for a private taxi the person hung up… Read Full Review

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★☆☆☆☆

“DONT USE”

Written on: 30/05/2017 by bkLynch142 (1 review written)

booked a taxi transfer with them (HOPPA which is part of Greenbus) . got to the airport and reported to the check in desk. the lady told us there were no taxi drivers available and it would be at least 1 hour before the was likely to be one. she told us to get a taxi from the taxi rank, get a receipt and then contact them, they would give us a full refund The driver of the taxi we used said this happened all the time with Greenbus / Hoppa, he said they pray on tourists, telling them to get a… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“Avoid like the plague.”

Written on: 22/05/2017 by Friedparrot (1 review written)

Where to start ! After eventually finding the Hoppa temporary kiosk in the car park in full sun without any seats,we were told there was a delay! Should be 20 mins. After an hour waiting they admitted one of their two transports had broken down and they didn't know when we would get transferred .At this stage at least 150 people were waiting and demanding transfers. We all asked if they could get us alternative transfers or taxis.Not possible we were told.Luckily for us we were one of 10… Read Full Review

Holidayhoppa.com's Response to Friedparrot's Review

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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Holidayhoppa.com's Response to Friedparrot's Review

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“better to walk”

Written on: 10/10/2016 by Savanna353 (1 review written)

I gave a previous review and would rather walk in the hot sun than use them again. Review re 'Hoppa'- 40 minutes delay while sitting in smelly, stuffy, mini coach at Malta Airport- driver said to blame his manager (that's alright then)!! He had spent all his time on his mobile, so opinion was that he was maybe running his own business. The mini coach smelled of both stale and fresh cigarette smoke and the 'music' would have been more suited to Guantanamo Bay. Too idle to help me off with… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“Unhelpful, disorganised and uncommunicative ”

Written on: 27/05/2016 by JennyThomo15815 (1 review written)

I was not sure if I could leave zero stars so I left 1 but please note if I could leave a minus result I would. I used this company on a recent trip to Malaga. My friends were travelling from another part of the country so I was travelling alone, landing at 22.40 to meet them in a villa in Fuengirola. I paid slightly more for a smaller mini bus so that I could arrive quickly and safely. I emailed the company with the address and this was all fine, I told them I was nervous travelling alone and… Read Full Review

Hoppateam's Response to JennyThomo15815's Review

Written on: 10/08/2016

Dear JennyThomo15815,

Our sincerest apologies for the experience you had using our services and the great inconveniences these have caused you! Your matter will be escalated - kindly send us your booking details.

Many thanks,
hoppa Team

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Jennywhitelam's reply to Hoppateam's Comment

Written on: 11/08/2016

Hoppa team, I already did send my details and was treated with disregard. Please let me know how best to contact you and I will send you my booking details and emails.

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Holidayhoppa.com's Response to JennyThomo15815's Review

Written on: 29/12/2017

Holidayhoppa.com doesnt operate in Malaga, Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“I would not recommend it even to an enemy let alone a...”

Written on: 28/12/2015 by yaHickey354 (1 review written)

The pick up transfer never turned up after 3 (!) conversation with the office. 1 hour later then initial pick up time we had to take a taxi to the airport at our expense not to miss the flight. During the last call to the office the customer service rep was on the phone with the driver for 10 minutes and when I asked her where is the driver and how long will it take to get to us she said "I DON'T KNOW"! She spent 10 minutes on the phone with him and didn't ask how far he was from our hotel… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“Absolutely Appalling”

Written on: 09/12/2015 by piDavenport26 (1 review written)

Booked a transfer from Faro to hotel. Paid extra for 6 person vehicle. Arrived at Faro and waited for more than an hour for the transfer. When it arrived, we had to go on a coach and 13 stops later, more than 2 hours, we arrived hot and tired at our hotel. Never, ever again… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

Holidayhoppa.com doesnt operate in Malaga, Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“Why pay twice the price of a taxi??”

Written on: 02/07/2015

Used a taxi from Mahon airport to Cala N Porter - it cost 18€ each way including a surcharge for bags. Hoppa quoted us 73€ return which includes a 20% discount plus they add credit card charges.... You'd be mad to use this company… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

HolidayHoppa.com never operated in Mahon airport, please check the name of the company you are leaving reviews of before publishing your review

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★☆☆☆☆

“Rude couldnt care less”

Written on: 06/02/2014

Alicante to Benidorm. Driver dropped us off miles from hotel had to get a taxi . He was rude and turned nasty. Wrote to HO they didnt want to know… Read Full Review

Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★☆☆☆☆

“AWFUL”

Written on: 25/08/2012 by fbrown8945 (1 review written)

Very unprofessional company. Staff are rude! Late for pick up and drop off. Do not recommend at all… Read Full Review

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★☆☆☆☆

“Resort Hoppa, a bad experience”

Written on: 31/07/2012 by JaneMoll87 (2 reviews written)

Last summer I went to Salou, Spain, with my family. Our flight was landing at 19.30 and we had booked our transfer tickets with Resort Hoppa. When we arrived at Reus Airport there wasn't anybody from Resort Hoppa waiting for us. So we decided that we'd wait a few minutes for them to arrive. When we had been waiting for over half an hour, my brother called to the number of contact that Resort Hoppa had given to us in case of we had any problem. They didn't pick up the phone. My brother called… Read Full Review

Holidayhoppa.com's Response to JaneMoll87's Review

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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★★★★★

“Great Service , Recommended”

Written on: 18/06/2012 by oludeniz2012 (1 review written)

been travelling with HolidayHoppa.com for 4 years now and they have always been so professional and on time for both arrival and departure, defo recommended +++… Read Full Review

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★☆☆☆☆

“Do Not Use This Company”

Written on: 05/01/2012

My families experience was not a good one, see my letter of complaint to their customer services below: Customer Services Department, Re: Booking Ref 5584 collection from the Isis Hotel to Bodrum Airport on the 22nd August 2011. Please take the following information as an official complaint: The driver of vehicle registration 48KJ847 arrived for me, my partner and our 7 year old son 15 minutes late, not a good start but not the end of the world. Upon arrival in the Hotel car park he got… Read Full Review

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★★★★★

“Excellent service and would recommend to everyone”

Written on: 11/07/2011 by Davechappers (3 reviews written)

We travelled with Holiday hoppa on 20thJune and 8thJuly.We booked a car for 3 and received on both trips a minibus.They were their when we arrived from Gatwick on time and our return trip was the same.Would have no hesitation in recommending Holiday Hoppa and will definitely book with them again… Read Full Review

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★★★★★

“Arrived delayed for about 3 hours from Gatwick, found...”

Written on: 09/08/2010

Arrived delayed for about 3 hours from Gatwick, found them waiting just outside the arrivals gate, Newish minibus and aircon on, relaxing journey to Alanya, Gold City, Called their local office, they spoke English, eventho we paid on our arrival, they were there waiting for us, Return transfer bang on time. Great Value, great service… Read Full Review

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★★★★★

“Great Service at Dalaman airport, booked private taxi...”

Written on: 28/07/2010

Great Service at Dalaman airport, booked private taxi transfer from Dalaman airport to Oludeniz. they were waiting on our arrival , after our 3 hours delay. 2 days before departure received the fax in our hotel to inform us the pick up time for the departure journey, also good value for money, defo recommended… Read Full Review

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★☆☆☆☆

“got to antalya on time no transfer ”

Written on: 05/07/2010

got to antalya on time no transfer
spent 1hr rooting round
got on another coach to alanya total transfer approximatly 4hrs 30min
dropped of at a jewlers appartment manager picked us up

return told picup was 6.30 at panarama hotel i booked from panarama apartments just a £5.00 taxi ride but i get a call picup 5.00 then at 3.15 i get a call pickup at 4.00 reason because there was alot of pickups on the way what turns up but a car with 1 person and his flight was 2hrs before mine

iI need a… Read Full Review

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★★★★★

“Booked with www.HolidayHoppa.com , from Antalya...”

Written on: 18/09/2009 by JohnDoes (1 review written)

Booked with www.HolidayHoppa.com , from Antalya Airport to Alanya, Private Taxi transfer, even tho our flight was 3 hours delayed and arrived at 05:15 am, they were there, on time pick up on departure, booked online and paid on arrival in Gbp, defo recommended +++… Read Full Review

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