directly above the motor electrical brushes there are 2 metal bars that can work loose with vibration and cause a short or fire,as happened to me.

I can agree with all rewievs above, I have the same experience with that, terrible at suction from new, now after 2 years of using start breaking plastic parts around filter, never more this make

The only thing I like about this vacuum cleaner is that it looks appealing and is quite small,light and easy to steer. Since we got it, it has never worked as one would expect a vacuum cleaner to work. Basically it has no real suction power. We bought it because it was reasonably priced and for it's small size (don't have much space). We have regretted this from day one. We had expected it to suck up normal dust and the odd bit of cat litter bits that get stuck in the cat's paws as she emerges from the litter box and although the cat litter is little more than breadcrums in size it could not even pick up most of them without going over the area over and over and over again, so I am going to have to spend money again for something that will do the job properly and than goodness I have found all these bad reviews because it confirms that it is not just ours. Never again any product from Hoover. We were lead into buying it by reputation but evidently Hoover no longer make valid products. I will choose more carefully next time and if I had found these reviews before buying it I probably would have chosen another model.

This hoover worked for the first few weeks - did not have the best suction but it did at least hoover. Now, it does nothing. Was never good on pet hair. DO NOT BUY

After having the 1900 W bagged version this is God awful to the point of crushing it and sending the pieces back to the manufactures,absolutley useless not worth the money, the only way a good review could be given is if you had never used a hoover before!!

it's not that bad but it does require continuous looking after: new filters once a year (£15) and the filters often require dusting themselves - I used it less than once a week for my two bedroom flat. it only lasted me 2 years when it suddenly decided to die on me. Overall, it was hard work to keep the thing clean and a waste of money in my view. Don't do it!

Absolutely useless. Its amazing a brand like Hoover produce products like this. No more Hoovers in my, my sisters' or parents' households!

As stated above, this product is awful. There are several huge problems with it. The dust cylinder is fairly large, but it jams up well before it is full. The 'full' light turns on and off erratically. There is a rubber seal that falls off each time you try to clean, which is fiddly and annoying. The worst thing is that it barely works with the head piece on. I end up on my knees just using the 'pipe' if you know what I mean, and even then it still doesn't work very well.

A total waste of money. Dont bother wasting your money it does not work.

Waste of money. The complex filter blocks every time it's used, it is a nightmare to clean. Don't buy one.

The first 'well known brand', and immediately also the worst vacuum cleaner I've every owned. It just pushes the dust around, but doesn't suck up anything. The filter needs to be washed after even the most minimal use, or it doesn't even do that. Truly a waste of our money and time; since now we have to go back and buy another vacuum (but no more hoover for us!)