Zara Home Reviews - www.zarahome.com

Click here if this is your business
★☆☆☆☆
1.5 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Zara Home www.zarahome.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)

Showing only reviews written:

Within the last year
(cancel refinement)
★★★★☆

“Zara's customer support is non-existent. I put an...”

Written on: 14/05/2021 by crishgarde (3 reviews written)

Zara's customer support is non-existent. I put an order for Mother's Day delivery on May 7th. When it became clear that nothing had shipped, I contacted customer support on May 7. It's Monday, May 10th, and the order has yet to ship. Customer service argued with me, threatened me, and then hung up on me. I attempted to escalate this but was unsuccessful, so I turned to Linkedin to contact a member of their executive team. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“As I write this, my entire transaction isn't complete;...”

Written on: 25/03/2021 by ericleeee (3 reviews written)

As I write this, my entire transaction isn't complete; my experience was great though! I told them about a defective backpack and a refund / replacement was the immediate response. I really can't think. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview