BuyNewCarOnline Reviews - www.buyanewcaronline.co.uk

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★★★★★
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Latest Reviews

★★★★★

“bought a new toyota CH-R”

Written on: 20/09/2019 by petejones65 (1 review written)

We ordered a new Toyota CH-R 4 months ago from a man with what we considered to be an extraordinary discount. As a number of customers have found the company went into voluntary liquidation which was obviously very concerning. The person we dealt with reassured us and as far as we are concerned the whole process from order to delivery could not have gone smoother. It is only when things go wrong do you find out who you are really dealing with. We would like to thank him for being very… Read Full Review

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★★★★★

“AS ever - still 100% Committed.”

Written on: 25/07/2019 by Lesliewayland (2 reviews written)

Fantastic commitment from these two guys with the delivery of my new Skoda Fabia car on the 23rd July 2019. Did I have any concerns - yes! did any of them materialise - NO not one! They left Nothing to chance - everything came together exactly as they said it would and when they said it would - amazing. Their commitment to the detail and their customer service care was second to none. They kept me fully informed throughout the whole buying process. I have already recommended them to my brother… Read Full Review

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★☆☆☆☆

“Utterly Disappointing - Buyer Beware !”

Written on: 03/06/2019 by mrecht (1 review written)

Having bought my current Qashqai online with no issues at all from a company that no longer offers Nissans, I ordered a new Nissan Qashqai on 19th March from buyanewcaronline.co.uk full of confidence based on their excellent reviews. I find it very hard to reconcile those with the awful & disappointing experience I have had. Their communication was extremely poor – almost always in response to a request for an update by me, and rarely pro-active. Continual missed deadlines, no call-backs &… Read Full Review

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Tommo100's Response to mrecht's Review

Written on: 11/06/2019

Has the purchaser received a full refund?

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Mrecht's reply to Tommo100's Comment

Written on: 11/06/2019

Yes the deposit was refunded to my credit card, unlike for the next person who left a review on Trustpilot :-(

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★★★★★

“Very satisfied - excellent service”

Written on: 25/03/2019 by MartinSpod (1 review written)

I must admit, when I first came across this company and the offer I was a bit sceptical - after all it looked a little too good to be true. So I checked the reviews and importantly the records at companies house. It is an established successful company and that gave me peace of mind. In the end I need not have worried. Someone was always available on the phone and could not have been more helpful. The car arrived, on schedule and to the specifications. And with a fantastic discount. I… Read Full Review

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★★★★★

“Excellent Service”

Written on: 16/02/2019 by TonyTHCars (1 review written)

If you have the cash to hand or have arranged a private loan why would you pay top price for a new car? From initially specifying the exact model with extras I wanted to taking delivery everything went smoothly. Yes I had doubts about using an on-line supplier for such a large purchase, and yes the main dealers will come up with many reasons for not using an on-line supplier - all untrue! I spent weeks on my due diligence, you will too. You will be named as the 1st keeper. You will get exactly… Read Full Review

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★★★★★

“No hesitation needed ...”

Written on: 12/02/2019 by Pollock1992 (1 review written)

Like many, I was initially wary of an online dealer, especially when it comes to a large amount of money. Persuaded by so many glowing reviews, I bit the bullet. I am happy to join them given the absolutely excellent service from start to finish including prompt responses to any queries, and, last but not least, a great price. Such customer service is impressive in this day and age when things can so easily go by the board once you’ve paid your money and/or are committed. If you’re… Read Full Review

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★★★★★

“Great Company ”

Written on: 11/02/2019 by Guzzidave (1 review written)

Thoroughly recommend this company , excellent pricing and service . Very courteous service from the team . Thanks again… Read Full Review

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★★★★★

“Peugeot 3008”

Written on: 14/12/2018 by Peugeot3008EAT8 (1 review written)

So, finally (after 9 months) I've received my vehicle after being hit by production delays due to Peugeot needing to re-engineer their engines and automatic boxes to meet the new emissions regulations. So ended up with a more efficient car at the same cost. If there's a downside to using a broker its that progress updates are harder to come by (typically initiated by myself) and their the "trust" element of making the final payment without seeing the vehicle - but its now sitting proudly on my… Read Full Review

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★★★★★

“First Time and Great Service”

Written on: 19/09/2018 by RobandAliLincs (1 review written)

After having a Kia Sportage for 7 years, I have handed it down to my wife. We decided that the next car for me would be a Misubishi Eclipse Cross 3. Having searched the internet for the best deal we were directed to ButANewCarOnLine. Never had any experience of the business before so we took a chance and ordered our new car with them. Well, the service was exceptional from the beginning. We only dealt with one person who was most informative and always replied to e-mails promptly. We found that… Read Full Review

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★★★★★

“Really pleased with my new car”

Written on: 16/07/2018 by Vdrela (1 review written)

If you're reading this you are probably as I was 3 months back, wondering about this online car dealer with very competitive prices. Well, today I just got my new car, delivered very professionally to my front door in a trailer, with a detailed explanation of its features. I'm very pleased, and I would/will do it again. Despite online being a common sales channel these days, I know it still feels handing over your money to someone you've never met, and inclusively paying in full 1 week before… Read Full Review

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★★★★★

“Don't be nervous”

Written on: 02/05/2018 by Conwaycr346 (1 review written)

Brilliant savings, customer care and security around payments. Delivery time to door top class. I am a very cautious online buyer having been scammed in the past, there is nothing to worry about here as they let me fully test their security, it passed every step of the way. Cant think of anything bad about the experience… Read Full Review

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★★★★★

“NISSAN QASHQAI TEKNA+”

Written on: 30/03/2018 by genie13 (1 review written)

My husband was rather nervous of buying a car online, but after visiting several dealerships I convinced him that we'd get a much better deal through Buyanewcaronline. To safeguard the purchase on ordering we paid our deposit by credit card and then paid the balance by internet transfer the day before delivery. Only hiccup was down to the supplier (slight confusion over delivery dates). The car was delivered to our door a couple of days ago by a pleasant gentleman who went through all the… Read Full Review

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★★★★★

“Brilliant service and communication, throughout the...”

Written on: 15/02/2018 by TPS10 (1 review written)

From first contact to vehicle delivery the whole process was easy and re-assuring. One small issue on delivery was quickly and effectively dealt with, without question and in no way detracted from the enjoyment of the car. Pleased with my choice of car and with my decision to use buyanewcaronline. Totally happy to recommend them and will use again when needed. Many thanks to the team. Regards … Read Full Review

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★★★★★

“Online New Car”

Written on: 21/01/2018 by Middx1969 (1 review written)

Really delighted with whole process from start to finish. Very professional, thorough, and great communication which made the online purchase of my car stress free and easy. I was apprehensive at first with regard to buying a car online, but it turned out to be brilliant, and I would recommend this mode of buying through this company to anyone. There was absolutely nothing I could fault… Read Full Review

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★★★★★

“Great price with good service”

Written on: 12/01/2018 by Carwoody (1 review written)

Having contacted several main dealerships and looked on the web for online car dealers, I chose this company as it quoted me the best price, a price that no main dealer could match. I paid my deposit and waited for a few months for delivery. The administration was efficient and dealt with a variation from original specification promptly. The car was delivered on a transporter last Tuesday in excellent condition and I am now learning how to manage the electronics! I would recommend this firm… Read Full Review

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★★★★★

“What a fantastic price and service I received on my...”

Written on: 04/01/2018 by KLangers (2 reviews written)

Following much research on the internet, Buyanewcaronline came highly recommended to me when looking for my new car. I was looking for the new model BMW 5 Series, and the discount offered for the standard vehicle plus the optional extras I required was excellent. Also after speaking to the broker at Buyanewcaronline, I felt immediately reassured an confident on both the process, service and discount they were able to offer me, all of which were backed up by many of the positive past customer… Read Full Review

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★★★☆☆

“Finally got my vehicle (a Renault Scenic) today after...”

Written on: 03/01/2018 by Stoyo (1 review written)

Finally got my vehicle (a Renault Scenic) today after a really long wait. Placed the order in August and been delivered in January. Too bad of the long waiting time and the lack of comunications, otherwise it would have been a good experience… Read Full Review

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★★★★★

“BRAND NEW NAVARA TEKNA AUTO”

Written on: 09/12/2017 by Navaradblecab (1 review written)

Recently acquired a brand new Navara Tekna though Buyanewcaronline.co.uk OR "Buyanewvanonline.co.uk". Vehicle was delivered bang on the expected date as per the spec i requested & paid for. The vehicle has to be paid for prior to delivery, which I did via bank transfer. Nothing was untoward, it was a safe and easy process. I researched the company "Buyanewcaronline" before paying any monies to them. I checked them out on Companies House to ensure they were legitimate. Everything checked out so… Read Full Review

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★★★★★

“The only way to buy a new car,”

Written on: 09/11/2017 by Irmgard (3 reviews written)

After years of driving company cars I was very nervous about buying a new car. I need not have worried, my new car which cost me far less than any dealer offered, arrived within the estimated delivery timeline on Friday 3rd November and with the specified extras. Delivery on the day was not by trailer as expected and the driver arrived after dusk which was a little disappointing as I could not check or drive the car until the following morning but that is the one and only small issue I had… Read Full Review

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★★★★★

“Excellent service and incredible discounts.”

Written on: 11/10/2017 by sprollydog (2 reviews written)

We have just had our new Nissan Qashqai Tekna delivered and we both cannot fault the service and incredible value of this online company. Our quote from a local dealer was £9000 higher with no opportunity of any discount. There were 1 year old vehicles on the dealer forecourt that were dearer than our brand new vehicle. The new car was delivered to our door inside a car transporter, so no dirt was collected by it on its journey to us. This is the second car we have bought online and we both… Read Full Review

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