Have been using Cook over the last four months or so with mixed results, we were hoping to find a quality, dependable supplier of decent ready meals for those times when we didn't want to cook from scratch at home. Quality and particularly portion size are recurring issues. Most of the meals that are supposed to serve 2 really don't. Notable disappointments were the fish pie - the mash was watery, plenty of prawns but barely any salmon and the haddock tasted off - with bones to add insult to injury! The chicken, ham and leek pie was poor - no ham and barely detectable leek - this isn't good enough. Curries were a mixed bag but again the small portion size is a serious issue Roasted vegetable lasagne has been good so far, but we will not be buying again unless we find a big improvement in quality and quantity

I ordered from them a good two months before Christmas as my husband is critically ill and I could not face it any other way. The notification came up on my phone from the credit card company when I ordered and it said order placed. Delivery was arriving on 21st. Great. I looked at the website saved on my phone and it looked like my order wasn't there. Sure enough, on calling my payment hadn't gone through. I now have nothing for Christmas. I should have realised apparently because there was no confirmation email???? No attempt was made to let me know there was an issue over the following weeks. Thanks for nothing.

Too much salt in Moussaka, chicken and leek pie, tarragon chicken and pork Dijon. Got a couple more meals in the freezer but not looking forward to them. Chicken a bit chewy in two dishes. Moussaka very dry.

We have used Cook for years. Always happy with the quality until the last 2 dishes this year. Meatballs, metallic taste, Cook said 'nothing has changed'. Tonight Lasagne, 'tasted of plastic'. Will report to Cook but if we eat another from our store and find similar, will not buy again.

This review is after receiving an email in regards to a complaint I made in regards to cash being refused as a payment method. Need less to say, my family and I left the shop without goods and will be sure to get the thousands of people on keep cash groups to boycott this business. My brother got the exact same reply. No personal touch at all, and this company had the cheek to talk up how they care about communities etc. Fact, con-vid 19 cannot contaminate cash as it's a dead cell. Just because we can't all be emailing complaints due to having busy and stressful life's doesn't mean people aren't annoyed at their legal tender being turned down. Most will just boycott and this company will lose a lot more revenue as more and.more people support keeping cash. A cashless society makes.it hard for the very people you claim to care about. If I could give a zero you'd have got that and not scored anything. Your shop staff however were apologetic and didn't like your no cash stance either. If things get tough for this company I won't shed any tears. We reep what we sow.

Lamb Casserole with A Quarter of a New Potatoe. This was the worst ready meal I have ever purchased. The meat was chewy 2 bits of potatoe Altogether a very poor meal. If you could give me my money back I would be welcome. I was looking forward to an Easter Sunday lunch, what a let down. I can purchase 3 or 4 meals from other sources for the same price and they are 100% better.All I ask is for a refund.

Cook's Dijon chicken. Really so disappointing. Struggled to get through it. No flavour if anything except too much rosemary flavour on the chicken which I wasn't expecting and NO dijon mustard flavour. Not creamy either and caramelised onion??? Onion but no flavour ....watery and frankly revolting. At £7.75 for two.. Actually nasty to be honest.

I tried the meals for the first time after they had been recommended by a neighbour. I spent £36.00 in order to get the free delivery, so had a good opportunity to taste several dishes. I thought some meals were ok but many were bland with all gravy and not much meat. The portion sizes are truly shockingly small and would hardly feed a toddler. The lamb casserole with new potatoes made me think they were really having a joke. The 'potatoes' consisted of one very small potato chopped into bight size pieces and a lot of gravy. I have just eaten their nasi goreng which tasted ok (but sugary) but consisted of hardly evident pork (9%) and chicken(14%) and I would challenge that! 39% is rice so to charge £4 is a joke. I had a better ready meal from Aldi, the ingredients of which were surprisingly healthyish and half the price. I made a complaint to Cook and they said there were plenty of side dishes to order to make up for the small portions. And since they said they were looking at better options for the plastic trays I suggested they use hemp, which is far more sustainable and they could well afford to give back something from what must be substantial profits. They didn't comment on that. One more meal in the freezer and that will be the last.

Just had the Cook fish pie. It was awful all mash potato and very little fish. What taste there was over whelmed by salt and was very dry. It was without hesitation I can say this was the worse fish pie I have had. To pay 8.50 for fish flavoured mash is diabolical.

Fine packaging makes it seem like a superior product and at a price! The moussaka looked very appetizing from the oven but it was really tasteless. Very disappointing.

First experience with this Company starting off with their pork and cider casserole - product was OK nothing special but child like portion very surprising. Very disappointed, will not buy this again and will return the other ready meals to the shop.

Cook have great products, delicious ingredients, 'no artificial additives', 'nothing you wouldn't use at home' - so why do they put so much sugar in their products? after a while you will notice that all of their products taste too sweet, and have a rather similar taste - of sugar! even the low calorie products have sugar on the ingredient list. Come on Cook, follow the market and cut out the sugar. Your products are good enough without this unwanted ingredient

Extremely expensive for the quality. Very little meat in the plate but much more of the cheaper ingredients like potatoes / rice etc. To avoid.

This should be called mostly slurry potato and some other stuff pie. COOK used to be reliable and good value for money.

Romney Marsh shop lasagne Al Forno should be called Al's No meato! I was in hurry so did not raed packet it had pork in it a meat Lasagne meal with pork eh! very small ordinary could get better from iceland for £2 . Remarkable prices too £7 tangy taste from sugary additives. Homemade ? Not in my home mate!!

Romney Marsh shop lasagne Al Forno should be called Al's No meato! I was in hurry so did not raed packet it had pork in it a meat Lasagne meal with pork eh! very small ordinary could get better from iceland for £2 . Remarkable prices too £7 tangy taste from sugary additives. Homemade ? Not in my home mate!!

Romney Marsh shop lasagne Al Forno should be called Al's No meato! I was in hurry so did not raed packet it had pork in it a meat Lasagne meal with pork eh! very small ordinary could get better from iceland for £2 . Remarkable prices too £7 tangy taste from sugary additives. Homemade ? Not in my home mate!!

I bought the macaroni cheese. I have tasted better from an asda own brand packet dried just add water pack. The only difference is that there is a sprinkling of cheese over the top. If you have bought this make sure to cook it in the oven, otherwise throw it in the bin as it is inedible. The packaging looks nice that's about all.

Bought the meal spaghetti Bolognese and beef stroganoff The spaghetti bol was greasy and kids still prefer mine( and I'm no cook) as for the beef stroganoff ,is this a portion for a hamster? Well over rated and over priced ....never ever waste my cash again.....better off going to get a ready meal in asda (tastes better too )

How can a fish pie contain 6% fish???? This is just mash potato with a couple of tiny bits of vegetable thrown in. I'm sorry but home cooked or not this is complete rubbish. You cannot serve children such unhealthy food.