GoldCar Rental Reviews - www.goldcar.es

★☆☆☆☆
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★☆☆☆☆

“Faro October 2019”

Written on: 07/11/2019 by Kenclarke33 (1 review written)

Appalling service, left waiting for 30 minutes in car park for someone to check my car before hire, this was after spending 15 minutes booking in to hire the car. I checked it over myself to find both front tyres completely bald, dangerous and illegal. Reluctantly they changed my car. Unfortunately I got a Peugeot whereas I had booked a Nissan. Upon returning my car, another 15 minute for someone to look over the car despite me being the only customer there, plenty of staff members in groups… Read Full Review

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★☆☆☆☆

“Lanzarote car hire”

Written on: 06/11/2019 by Alexandjune (1 review written)

Car was booked and pre-paid with maximum insurance cover, on line. At the airport charges were made which they claimed was a deposit held for fuel, and if the car was returned with a full tank it would be refunded The company charged my credit card and I have now discovered that the “deposit” included a duplicate charge for the hire plus extra insurance which I am trying to recover. The credit card -Tesco MasterCard - say there is nothing I can do because it was a chip and pin transaction… Read Full Review

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★☆☆☆☆

“tips to dealing with them”

Written on: 06/11/2019 by AddysonHall211 (1 review written)

During my holiday in Majorca Spain October 2019 I hired a car from GoldCar for a week. There are lot of scared review online. In my opinion their quoted price is almost cheapest, but their staff in the front desk can makeup or push anything they want without following fair commercial practice. So be expect this and you need to be STRONG to insist them to follow your hire agreement. I would like to share my experience about dealing with them. I hope this help anyone who is planning hire a car… Read Full Review

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★☆☆☆☆

“RUN AWAY”

Written on: 31/10/2019 by phil.paquet (1 review written)

Lowest price available. Will charge you damage that dont exist and will tell you to solve the issue using their website... This is the end of their issues and you will be billed in my case 700 euros on the bill. And 820 on my credit card...their answer to this is to claim you credit card insurance. Customer service email is automated stay away from this tourist trap… Read Full Review

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★☆☆☆☆

“They advertise cheap prices but as most other...”

Written on: 25/10/2019 by Adkinshr32 (1 review written)

They advertise cheap prices but as most other reviewers stated, they charge you for all kinds of extras you can't refuse, including refueling, when we filled up the car before getting to the airport. Also, they charged us for a GPS that didn't even work and even though we went back to the airport counter to tell them, they acted like they were giving us another GPS system, which also didn't work. Plus they charge a lot for extra mileage. Do NOT rent from them. They are NOT cheap in the end… Read Full Review

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★☆☆☆☆

“This company should have been extinct by now!”

Written on: 17/10/2019 by laszlomatiscsak (1 review written)

Please do not bother with these guys. This company is the perfect example of the cons of the religion of crazy, greedy capitalism. No, I am not bitter, just learnt a big lesson. Try another company. Not saying it will definitely be better but being worse would be a challenge for anyone. Please avoid... Goldcar management: You better get your act together or you'll be punished by the people you rely on: the customers. Get a book on management that is later than the 1990s and includes a chapter… Read Full Review

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★☆☆☆☆

“Cheap and worth every penny- car was filthy on...”

Written on: 15/10/2019 by brendan2954 (1 review written)

Cheap and worth every penny- car was filthy on collection, huge queue at the desk outside Murcia Airport to pick up the car, pretty rude and abrupt staff. On the day of departure Murcia airport was flooded and both the airport and hire desk were closed. Our flight was diverted to Alicante and I called Goldcar to explain the situation. The agent advised that I should travel to Alicante and leave the car at the office there- I was surprised when he confirmed there wouldn't be any charge, so I… Read Full Review

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★☆☆☆☆

“PLEASE DO NOT GO NEAR THESE PEOPLE OR INTERENT ”

Written on: 13/10/2019 by ademalc (1 review written)

We booked through Do you Spain another Spanish fly be night Company for an Interent car at Valencia Airport. On arrival we found out that Interent had been taken over by Goldcar whom we had trouble with on a previous holiday and swore never to use them again. As we had paid for the car and the insurance we had no other option than to go ahead with the booking. The first thing they said was that the insurance we had booked (Zurich) was not valid an: we had to take out their insurance which would… Read Full Review

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