These people are bad, no wonder, Italians, they operate like the mafia, they are after your money, no customer satisfaction, delivery delayed and 80$ in duty fees! was planing to buy from them, but after this terrible experience, never again, save your time, money and headache!

Ordered Oliver People’s and they’re clearly fakes (I already own legit ones from my optometrist so know the difference) Colour not even close to website. Perception Lens quality is average but ok for the price.

STAY AWAY. do not buy from them if you planning for refund because you will get your money from them, and they will not reply to your emails. basically, they will say we process your refund, and let you think its on the way, and when you trying to ask them why its late, they will not answer your emails at all.

Please do not shop here. They’re a deplorable company. Staff are arrogant and unwilling to put aside ego in order to achieve desirable outcomes for paying customers. Learn from my mistakes and the mistakes of others here. Take your business elsewhere. That’s the safest thing you can do.

I bought rayban sunglasses nov 14 for $173.00 for granddaughter Christmas present .we were not going to be home on Christmas and planning a early celebration . Life happened and we were able to celebrate on Christmas today. 2 days later my granddaughter does not like the Particular style. they will not return the glasses ....poor business !...beware of this policy as the web site clearly states the return is available all the way to jan. 8.

So I ordered my first pair of glasses from this site... Not only was I not given tracking information ... The phone number provided on the website is "disconnected" Ummmm please help me!!!!!!!! I am a broke kid working her butt off I've saved up for months to purchase these and this is TERRIBLE customer service I still can't get over the fact there is no phone number!!! Mind blowing

The glasses are too strong. The Rx should be modified as to use but there is nowhere to tell them. They are not interested. First they hook you with a price then tell you that price does not apply to your Rx! So I paid double the advertised price then...... However the biggest bummer is a few weeks later you get stiffed for Duty by Fedex. So for a $85 pair of glasses then lenses were another $85 then $33 duty. AND THEY DON'T WORK!!

FAKE!!! Came in a completely different shade of blue than in the pics. Oakley doesn't even offer this shade of blue!!! Please learn from my mistake and pay a little extra and order from a reputable seller!!!

I advice to never buy from this company, they send me fake sunglasses and when I ask for return they respond after three days saying that I should return the sunglasses with my own money and the ask me to send it by fedex wich will cost 60Euro and when I said that it's very expensive to me to send it by FedEx they never answer.

This company is very fake, most of the items on their website are not available After placing the order they charge you for full amount then keep sending emails about delay and unavailability and offer old models that can be shipped immediately Don't ever trust them and fall in their trap And they don't care about customers satisfaction all they care about is money

I ordered Ermenegildo Zegna eyeglasses from Otiicanet.com and after one month I received the Eyeglasses broken and they tried to fix, and sent in that condition.Also Fedex sent to me a bill for $30.00... never recommended

 Do not buy. Been waiting for more than a month for shipment and would not allow you to cancel. Avoid at all cost, not worth the trouble.

It takes them about 4 days to replay to any email... i ordered some sunglasses that where marked as in stock. two weeks later the sunglasses has not been shipped, they have not informed me why there is a delay. I am now trying to cancel the whole thing but of course there not answering

i wish I had found this review site before ordering from Otticanet. I just read most of the reviews here and my experience has been similar. I ordered a pair of Porsche Design sunglasses from them. Otticanets site states they were made in Italy. The ones I received were made in Japan. I contacted them and asked to send them back. It cost me $18.50 to do so. A few days after I had mailed them I received a bill from FEDEX for taxes and duty for $32.50. I contacted Otticanet and they say they will refund that cost, along with the cost of the sunglasses, $275.00, when they receive them. I shipped them back 3 weeks ago. According to the tracking they have been stuck in the Italian customs dept for 2 weeks. I have asked Otticanet 3 different times to get involved and for them to see why it is taking so long. They keep saying that it is normal and not to worry. Really??? Two weeks to clear customs. I am out $325.00. Tired of waiting. Filing claim with PayPal. Maybe they can help. Do yourself a favor and look elsewhere. Wish I had.

Spend few bucks and stay away from this site. They will take your money and thats . it. will not reply to your messages. Horrible. Bad. Worst. Ugly. stressful. sad. rotten. malicious. lousy. repugnant. questionable. unfair. unsatisfactory. disgusting. bad, dreadful, awful, terrible, frightful, atrocious, disgraceful, deplorable, shameful, hopeless, lamentable; informal rotten, appalling, crummy, pathetic, pitiful, woeful, useless.... I can go on and on and on they are all it.... STAY AWAY. GO TELL EVERYONE ABOUT THIS PEOPLE.

WARNING!Do not buy from this company if your glasses have to be imported. They will get caught up in customs, reviewed by the FDA, and then held in a facility for an extended period of time. I still have yet to receive my glasses and customer service has done nothing to remedy the situation. I was suppose to get my glasses 2 days ago and now Fedex is saying it may take a month. RIDICULOUS!!!!!!!!!!!!!

I ordered Dior sunglasses . Bad quality . I had the same sunglasses in the past and this looks fake . They came completely crooked and I contact the seller . They tell you to follow the steps to get your refund . I sent the picture from the crooked sunglasses they asked me for and they responded . .. I confirm that I saw the pictures and the glasses have a regulation problem. The quickest solution is to go to a local optician and ask for his help. He will have just to warm a bit the frame and regulate it directly on your face. In this way the glasses will fit perfectly on you. Usually opticians do this work for free as it takes only a few minutes. Anyway, in case your optician asks you to pay, please keep the receipt and we will refund you that amount. Take to a local optician to warm up ? Is that a joke ??? Seems like they sell bad quality sunglasses and try to get away with that .....