written by Peter1235 on 24/04/2015
I ordered a tent from here from Coleman and couldn't believe the deal. They gave me free camping and caravan club membership and a free tent carpet that was worth £140 and the tent only cost me £169. Mega deal and it all arrived the day after I placed the order. Would definitely recommend to friends particularly for camping kit. Great!
written by John_Jeffers on 19/03/2015
This company saved me money that's why I'm writing this review. I called for advice which I found to be excellent. They talked me into buying something that I wasn't entirely sure about but the girl knew a lot more about equipment than I do. So I placed the order on her advice. And I'm glad I did. It turned up next day and was way better than the stuff I'd looked at in other shops. Better still it was at a better price. Very impressed with this company, their service and their delivery. Recommended.
written by CollinMcCullough94 on 12/03/2015
I would use these people again as they are friendly and efficient. I ordered a lot of stuff and looked long and hard before buying. Initially put off by reviews but their prices were the best I could find so gave them a call to check them out. They were friendly and they checked all the items were in stock. All good everything arrived next day. I don't know why some people have experienced problems! Would recommend.
written by on 17/04/2013
Did wonder before ordering but had nothing to worry about. Ordered and received my order next day. Good quality kit at a really good price. In fact the stuff was that cheap that I wondered if it was genuine or a cheap Chinese copy. Rang them to find out and saw that they had a big shop so knew it was genuine. They said because they move so much stuff they get the best discounts that they pass on to us. Service really good, love the kit and would definitely buy from them again. In fact told my mate who was going on the same trip as me and he bought a load of gear from them and all of that was good as well (though doubt he’ll write a review – said what’s the point of writing a review unless it’s a bad one). Guess he’s right, but here’s my review anyway.
written by on 16/04/2013
Campmania has taken some flack recently but I have never experienced a problem. I ordered off this lot and wasn't sure. But I have to say I am glad that I did! There service was superb. I rang first to check them out, got straight through and was given some good advice on what to buy (even saving me a few more pounds). The parcel with the jacket and pants turned up next day and it fitted perfectly thanks to the advice I was given. The telephone operator was very polite and courteous and the goods have been brilliant. My only slight negative was the packaging that the good came in, though everything else was so good, I have to give them five stars.
written by brianbrains on 13/07/2012
Ordered a Solo off of these three months ago. It arrived next day with no problems whatsoever. A great little tent that I use for backpacking. God quality for the price. Campmania has best price on the Internet
written by on 05/07/2012
Campmania is one of the last of the true independents. That means they are people that really care about the products they sell, they are prepared to erect tents to let people actually see them and they know an awful lot about them. They provide amazing advice on all the kit they sell. Compare this level of service with Amazon and the rest of the profit focused leeches out there and it's a scary thought to think that if the good guys like Campmania die because of them, we the consumer lose. Because there will come a time when you'll only be able to see pictures of tents on the Internet. Support Campmania and see the future.
written by on 29/06/2012
Bought a tent off here yesterday. The price was so good that I thought they'd made a mistake and I expected a call to say they were out of stock or some other pathetic excuse. Then, this morning, blow me down, the tent arrived. I was amazed and had to tell someone about it. hence this review!
written by HonathanSoames on 23/06/2012
Campmania and Outdoormania excel in customer service - I even think they won an award for it - and that just isn't a one off, it's always. Counting back I have ordered a total of six times off the Mania sites for outdoor clothing, footwear, a tent and ski clothing. Not once have I ever experienced a problem. Best of all, their sites always seem to have the best prices. On only one occasion have I ever received goods on the day after I was expecting, but in that instance, they emailed almost immediately after I placed the order to inform me that the jacket I had ordered was still on its way in to them so would be delayed to me by one day. As the description detailed that the delivery of the jacket could take between one and three days, this was still within their stated timescale. On the other five occasions, goods have arrived the very next day. I really do not understand how some of these reviews could appear. I can only conclude that there must be some very unlucky people around or some very malicious ones (probably Outdoormania’s competitors). Many thanks for your excellent service over the last three years. I shall no doubt be ordering again.
written by SpeckyJamie on 29/04/2012
I said I would thank these people for helping me out so here goes... I Bought a tent from Campmania. It was a great tent but I put it up in high winds and it blew down ripping the fabric and bending the poles. I was about to throw it away when I decide to call Campmania to see if they had any suggestions. I was put through to a lady who was very sympathetic to what had happened. She said that if I sent it back, they would inspect it and see if they could get it repaired for me. Long story short, I returned it, they quoted me a very reasonable repair cost, which i agreed and when i got the tent back it was as good as new again. Thanks alot Campmania. I said I would give you a good review for such a fantastic service so here it is!
written by petespanners on 28/04/2012
I have ordered from this company three times now and always I have received exemplary service. So much so that I felt compelled to write this review. I have ordered skiwear, outdoor gear and most recently a family tent. On a couple of occasions I have needed to contact them to check sizing and for general advice. On one occasion I had to wait in a queued call system for a couple of minutes but always when I speak to their operators I find them cheery, professional and very helpful. Role in their rapid often next day delivery and fantastic pricing on everything they sell and I really cannot fault the company, their products or their service.
written by Ellie30 on 17/10/2011
I ordered a Gelert Meridian Tent package in green, it arrived 2 days later and the following weekend we erected it to check it over. Unfortunately there was a tear in the outer shell, I phoned Campmania and they advised us to send everything back and once it had been recieved and checked by them we would be issued a refund. This all happened very swiftly, the tent was collected by them the next day and the refund was credited within 3 days. Campmania didn't have another green tent available so after looking at other options we decided to re-order the same tent package but in blue from Campmania again. The new tent arrived 3 days later, we erected it last weekend and it was perfect. I would definitely use Campmania again, they dealt with the faulty goods very efficiently and their delivery times were excellent.
written by on 01/04/2011
This company is awesome. I ordered one of their 2010 Meridian 10 tents off them. It was less than half the price of the new 2011 tent. I expected a wait as it was such a good price. It turned up by Fedex next day. Best thing was they sent the new £700 one. I called them to tell them and they said keep it as I'd been so honest! Great deal and a service to match.
written by on 24/03/2011
Ordered a large Gelert Meridian 8 off this lot. Delivery said it would turn up in three days. It turned up next morning. Fast service, top tent and best price anywhere how can you fault this lot? Mega recommended
written by on 24/03/2011
I am particularly delighted with the tent. It was extremely good value. Much cheaper than available elsewhere.
written by on 22/03/2011
Excellent online trader wouldn't hesitate t o recommend them to others
written by on 17/03/2011
Originally called them for advice about what tent to buy. Fantastic service, good advice and when I had worked out what I wanted, they had the best price available. Excellent next day service. Highly recommended.
written by on 06/09/2010
Brilliant online experience. Next day delivery and items all well packaged and as described.
Competetive prices -- give them a try as definitely recommended!
written by on 29/07/2010
I was keen to seek the best price for a coleman Coastline 6 man tent and associated camping equipment for a last minute camping holiday. I read with trepidation the poor reviews and noticed some of the reviews were quite old. I spoke to a helpful customer service rep at Campmania and was reassured to hear that as long as the goods were in stock at the time of ordering, we would receive our goods as promised!! Much soul searching later and we placed an order for nearly £500.00 worth of goods at 5:30 on the Tuesday and we have received all items at 2pm on the Thursday (in time for our planned weekend camping trip) Excellent! I understand that problems have arisen in the past when suppliers have promised to supply goods in two or three days, only to let Campmania down.
In conclusion and in my experience, this has been an excellent service and at bargain basement prices. I really hope our experience will be one that is shared by the many.. Perhaps if your in a hurry just ensure the website shows the goods in stock!
written by on 21/06/2010
Hi, Just thought I'd write a few lines to thank Campmania for their service. I order online all the time and seldom get such exemplary service so I felt I must tell others. The Olympus 8 from Gelert is advertised on Campmania as being available for next day delivery provided I ordered before 1.00pm. I had ordered the same product for next day delivery from another website and it hadn't arrived. I waited three days and on the Thursday afternoon I realised I wasn't going to get it. I was desperate as I had booked my holiday in Cornwall starting the next day and had no tent. It was two o'clock when I realised and saw that I'd also missed Campmania's deadline. In short, I was up the creek with no paddle. However I called Campmania to check whether there was anything they could do. I was put straight through to an operator who said that if I placed the order quickly she would put it through for next day, even though the deadline had passed. I received the tent before 9.00am next morning and wasn't even charged any extra. Now that's what I call service. Thanks guys - you're stars!
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