Simply Electronics Reviews - www.simplyelectronics.net

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★★★★☆
4.4 / 5
90% of users recommend this
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★☆☆☆☆

“glad this company get busted”

Written on: 14/02/2017 by Flynn362 (1 review written)

they still own me £70… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 12/08/2016 by leanne218 (1 review written)

I ordered a samsung s7 phone on the 28th of april, they took my money and processed my order quickly. it stated that delivery would be between 3-10 days, my item didnt arrive so i contacted them and they sent an e-mail to me saying that they were trying to get my order delivered and it was being processed. i left it quite a few more weeks to see if my item arrived, i emailed them several times in between and it felt like i was just getting excuses off them as to were my item was. I then… Read Full Review

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★☆☆☆☆

“Taken money, never received goods”

Written on: 09/08/2016 by jwilson1980 (2 reviews written)

I can't believe this company has such a high rating on Review Centre seeing as it has such a low one on all other review sites. The company took £530, didn't deliver the goods and then didn't give me a refund. Now the site is not taking orders. No doubt folded with lots of people's money. Multiple emails from them but it turns out these are automated emails that are made to look like they are from a human. The phoneline has never worked. I don't know how they can get away with this… Read Full Review

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★☆☆☆☆

“Simply Electronics -site down and no contact”

Written on: 02/08/2016 by ZacherySawyer (1 review written)

this company was highly reccomended to me else I would never have used tehm. The web site went down days after I ordered a lens for my camera. The money was taken almost immediately but I used my credit card so am covered. More upset with myself for not going with my better judgement. … Read Full Review

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★☆☆☆☆

“Simply Electronics -site down and no contact”

Written on: 02/08/2016 by ZacherySawyer (1 review written)

this company was highly reccomended to me else I would never have used tehm. The web site went down days after I ordered a lens for my camera. The money was taken almost immediately but I used my credit card so am covered. More upset with myself for not going with my better judgement. … Read Full Review

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★☆☆☆☆

“order not progressed, refund not processed”

Written on: 12/07/2016 by mrd (13 reviews written)

Use at your own risk. They never progressed my mobile phone order. When I lost patience and cancelled 2 weeks later, they were not polite or apologetic. The refund then didn't get processed, just endless excuses and I've had to pursuit it via my bank… Read Full Review

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★☆☆☆☆

“order not progressed, refund not processed”

Written on: 12/07/2016 by mrd (13 reviews written)

Use at your own risk. They never progressed my mobile phone order. When I lost patience and cancelled 2 weeks later, they were not polite or apologetic. The refund then didn't get processed, just endless excuses and I've had to pursuit it via my bank… Read Full Review

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★☆☆☆☆

“Please do not use this Hong Kong based company....”

Written on: 26/06/2016 by Aileene377 (1 review written)

Please do not use this Hong Kong based company. Ordered a Samsung phone. Took money immediately. Requested refund..never processed the refund. Had to contact Barclaycard who have now opened a dispute… Read Full Review

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★☆☆☆☆

“Appalling service - basically lie about delivery”

Written on: 24/06/2016 by kudatudor (6 reviews written)

Ordered an item on 6 June because it said 'in stock' delivery within 5- working days. Rang on 17 June 8 working days later to be told BY CONFIRMED EMAIL, sorry but your order has been prioritised and you will receive it by the end of next week ie; 24 June. Today I am told they have no idea when stock will be in and just wait for an email about delivery. I have cancelled, I do not want to deal with a company that tells lies and will not even refer back to the written promise they gave me. And… Read Full Review

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★☆☆☆☆

“Fraudulent”

Written on: 17/06/2016 by JayvionPearson1953 (1 review written)

Please take this as a serious warning Do not use this company at any costs Do not deliver, di not make refunds Now in process of taking legal action against this company Be warned a shambles of an outfit… Read Full Review

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★☆☆☆☆

“STAY WELL AWAY”

Written on: 12/06/2016 by Jocelyn395 (1 review written)

I ordered an item 2 months ago, as you can guess no goods received I was fed up with the bs they were communicating via email as you can not get through to their telephone lines. I requested a refund 3 weeks now and still waiting every time I contact them via email they send an automated message saying how sorry they are and the refund has been prioritised. This is literally day light Robbery and how they can get away with it is beyond me. So my advice is unless you like dealing with major… Read Full Review

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★☆☆☆☆

“Eventually reported to police ”

Written on: 26/05/2016 by KevMaitland (1 review written)

Simply Electronics Ltd (registered in Belfast) folded in 2013. Simply Electronics Limited are based in Hong Kong, despite the website having a .co.uk variant, and UK phone number. This in itself isn’t an issue, but it does complicate any attempt to have your money returned. Like a lot of other users on here, I placed an order for a Samsung Galaxy S7 and it went through exactly the same Order Statuses: Order details check Order confirmed Order in queue Order is processing Order awaiting… Read Full Review

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★☆☆☆☆

“UTTER RUBBISH - AVOID AT ALL COSTS”

Written on: 04/04/2016 by TS75 (1 review written)

I ordered an iPad Pro from them and my status keeps changing from 'your order is in queue' to 'your order is pending stock allocation' .. I've called 4 times and I keep getting fobbed off my people in their Customer Services. THERE IS NO CUSTOMER SERVICES. I requested a refund today and was told that it would take 2 - 3 working days. I proceeded with this. I was THEN told that it takes 4 - 6 working days for the refund to be processed and then 2 - 3 working days for the payment to come back… Read Full Review

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★☆☆☆☆

“Negative experiance, wouldnt use this site again”

Written on: 30/03/2016 by Schroeder247 (1 review written)

Ordered an Apple watch. Order wasn't shipped a week later so I decided to cancel the order. I have been awaiting my refund a month now! Same situation with my friend. No product and still no refund a month later! Order/Refund status keep changing online - looks like just an automatic update by system.. My refund has been a 'priority' over a week now. It's a joke! I wouldn't recommend this site to anyone… Read Full Review

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★☆☆☆☆

“Dreadful service”

Written on: 06/03/2016 by nlPurcell292 (1 review written)

I placed my order over 2 weeks ago - the website states item in stock and delivered with in 2-5 working days - still waiting, I have contacted by email several times with an unsatisfactory response giving no idea of timing - i then phoned customer services who guaranteed would be posted out in time for my daughters birthday, this was obviously just to pacify me as item still not sent - My mum ordered her Ipad over 3 weeks ago and that still hasnt been sent. Realistic timescales should be given… Read Full Review

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★☆☆☆☆

“Headache from start to finish ”

Written on: 24/02/2016

After scouring the Web for a good deal on a canon digital camera I came across Simply electronics. I decided to go ahead with the purchase and was emailed to tell me I would be likely to wait between 5-7 working days... So after a fortnight of checking the update status the item was located but couldn't confirm delivery date. I decided to call their 0844 number to be put through to a non-uk based call centre to be met with a heavily accented lady with attitude once I asked her to repeat… Read Full Review

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★☆☆☆☆

“Please don't buy anything from that company. it's...”

Written on: 22/02/2016 by LanaKT (1 review written)

Please don't buy anything from that company. it's total trick and I don't think the positive reviews posted are genuine. I placed order beginning of January hoping to be one of the lucky one and prepared myself to wait but I simply give-up after 4 weeks of emails with my order still in processing status so I've cancel everything. Now is almost end of February and I'm battling to get my refund back. Still nothing. I'm planning to contact the Financial Ombudsman as these kind of Companies… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 29/01/2016 by Mani2016 (1 review written)

I ordered a ipad a month ago and no action at all. There site is very poor too, the status says on priority but no action. When i called the post service never picked the phone I waited for 40 mins, then I connected to Sales team they picked up quickly but still no help, I sent a mail asking for a estimate time for delivery, no straight answer. … Read Full Review

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★☆☆☆☆

“Screwed again ! ”

Written on: 04/01/2016 by pthattrick (1 review written)

I don't know why I came back to these people. Should have known better! Last time was an IPad for my daughter that came 2 weeks later now has been more than 2 weeks and they haven't dispatch my goods. The customer service is poor to say the least. Opened a few tickets some answered some not. If I regret not paying 10£ more for a better service? You bet I do. I don't know why are they doing this but surely is not good for their business… Read Full Review

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★☆☆☆☆

“Warning, it doesn't deliver!”

Written on: 26/12/2015 by JET47 (1 review written)

Order for Camera confirmed on 29th Nov. Not delivered and refund requested. 26th Dec, still waiting for refund of £737,95 and seeking reimbursement via my VISA Card provider. Use this company at your peril!… Read Full Review

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