Chelston Direct www.chelstondirect.com

★★★★★
4.7
97.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Refund took almost 4 weeks”

★☆☆☆☆

written by Angie146 on 15/08/2021

I purchased a pair of socks via Amazon, I found them considerably cheaper elsewhere. I refused the parcel at the doorstep & was told it will take 2/3 weeks to process the refund. Three weeks had come & gone as I was getting the same robotic response every time I contacted them. I contacted Amazon directly & they stepped in & processed the refund in 48hrs of contacting them. I’d avoid this company if you’re looking for a speedy response.

Was this review helpful? 1 0

“easy to use”

★★★★★

written by Jacksonb271 on 04/03/2014

the ease of using the site was helpful very straitforward ordering.

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“Great Shopping Experience”

★★★★★

written by vinny_sailing on 04/02/2014

Easy to search, quick customer account set up and good prices.

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“Easy to Order ”

★★★★☆

written by on 25/12/2013

I have just placed my first order with this company. The website is very easy to navigate and the delivery process very straightforward. I look forward to an equally efficient delivery of my order. The delivery charges are also very reasonable.

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“Happy Days”

★★★★★

written by on 18/12/2013

Good fast service with quality Eisbar hats just ordered another again.

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“Excellent ”

★★★★★

written by on 16/11/2013

So easy to order from will defiantly be ordering again

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“purchasing experience”

★★★★★

written by on 24/10/2013

Only found item wanted by specific search. Just as well i knew the name of item wanted. Item did not show up on more general search within site. Could have more detailed description of item. Had already tried on item in a shop, but were out of right size stock, so knew what i wanted and what size. Final purchasing very straightforward.

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“Quick & Efficient”

★★★★★

written by on 07/10/2013

I had been shopping and not found an item suitable. I found the product on line and took the advice of other reviewers so anticipate that, I will get the goods I expect. Good efficient and easy to use site. If products are as good as expected then I and my family will be regular users!

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“Dry bags”

★★★★★

written by on 31/08/2013

Easy to navigate site. Competitive prices and quick delivery

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“Easy to Order”

★★★★★

written by on 31/08/2013

As I've just completed the order I assume this review is about the order process. I don't normally do reviews but I think this site deserves a positive one. Some sites make it very difficult to order (my pet hate is when a field you've entered is rejected without informing you what should be in there)or insist you open an account before you can complete the order. That's when I abandon the order and look elsewhere. This site was painless and user friendly. Easy!

Was this review helpful? 0 0

“I really liked it”

★★★★★

written by lina_sha on 02/08/2013

I have twice bought at Chelston Direct and is very happy, very fast delivery, all things quality, size is adequate.

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“Availability could be clearer”

★★★★☆

written by CapsizeKing on 09/07/2013

It's a popular time to be buying wetsuits so understandably a lot of sizes are out stock in each product. Because you can't see this before mining into each item, it gets a bit frustrating and I nearly gave up. However, the site is generally easy to use, the nominal range good and the prices competitive. Good that delivery to the Scillies is available - some online retailers can be tricky.

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“Good website!”

★★★★★

written by on 08/07/2013

It was easy to select size and make. Good website and user friendly. I liked that you didn't have to become a'member' and have username etc.

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“Reduce Shipment Costs!”

★★★☆☆

written by on 06/07/2013

Other UK internet stores charges in my experience £5.00 for shipment to Norway, that's half the price!

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“Quick & simple”

★★★★☆

written by on 02/07/2013

Easy, no fuss site and simple to use. Looking forward to a quick delivery too.

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“Great Service”

★★★★★

written by madkayak on 02/07/2013

I ordered two pairs of Osprey wetsuit boots and two pairs of neoprene gloves. complete order arrived next day no issues, will definitely be ordering from Chelston again and highly recommend to my friends. Thanks

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“web-site user friendly - checking out fast and...”

★★★★★

written by levanwong on 24/06/2013

web-site user friendly - checking out fast and efficient - price was good - item was what i was looking for

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“Easy Shopping”

★★★★★

written by on 20/06/2013

Found the items I wanted easily and found everything reasonably priced.There are plenty of postage options to choose from.Even bought something I wasn't looking for.

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“Good prices and support center”

★★★★★

written by rixmas on 23/05/2013

Great prices and very fast support center. Had some problems with my order but they were immediately solved after contacting directly. Looking forward getting my ordered packages.

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“Gul Dry Bag Backpack 50L ”

★★★★★

written by on 18/04/2013

Spectacularly fast service. Excellent bag.

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