St. Audries Park, West Quantoxhead Reviews

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Latest Reviews

★☆☆☆☆

“BEWARE BEFORE YOU PROCEED IF THE UNTHINKABLE HAPPENS”

Written on: 04/06/2018 by Wallacefr194 (1 review written)

Subject: St Audries BEWARE PARENTS Even if something goes wrong at the 10 months and 26 days point before your wedding at St Audries Park you cannot get your very large deposit back £ 4250 + £500 because of THEIR UNETHICAL terms and conditions even if you were not made aware of them at the the time of paying on behalf of the couple and had never seen a CONTRACT and definitely without any warning from the operative taking your money at the time of this important transaction I find their… Read Full Review

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★☆☆☆☆

“Wedding nightmare at St Audries Park”

Written on: 06/09/2011 by Kellyinsussex (1 review written)

Myself and my wonderful husband had our wedding here. Staff were friendly but as the day unfolded the nightmare unfolded also. Firstly some friends had to be moved from the coach house due to the rancid smell and sight of mold. Luckily the disabled room was free so our heavily pregnant friend did not have to endure such an unpleasant and health risk environment. My mum (mother of the bride) had a really nasty fall in the evening on some dangerous poorly lit stairs in the garden, resulting in… Read Full Review

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★★☆☆☆

“Had our wedding here early autumn 2010. We were...”

Written on: 01/12/2010 by Rapunzel69 (1 review written)

Had our wedding here early autumn 2010. We were delighted to have found this venue which provides a total wedding experience all on one site (accommodation, ceremony, wedding breakfast, evening do). It offered so much promise, the venue is stunning but the one wedding in, one wedding out exclusive package only works if the team deliver on their accommodation check-in and check-out guarantees. For us they didn't. We booked all available accommodation (32 rooms) and were guaranteed in writing… Read Full Review

Guest's Response to Rapunzel69's Review

Written on: 05/09/2011

I agree especially with the poor customer service. Our wedding was ruined thanks to St Audries. Firstly some friends had to be moved from the coach house due to the rancid smell and sight of mold. Luckily the disabled room was free so our heavily pregnant friend did not have to endure such an unpleasant and health risk environment. My mum (mother of the bride) had a really nasty fall in the evening on some dangerous poorly lit stairs in the garden, resulting in the first aided at the venue not having a clue what to do, me having to dress her bleeding wound, a trip to a & e for stitches, the venues night porter trying to pick them back up from hospital and spending hours getting lost as he had never been to Taunton! My son sleeping on a mattress in our room for the night (was going to be sleeping with his grandparents but they were getting lost around Taunton on the way back from hospital) The place is an absolute health risk with poorly lit paths and stairs, uneven surfaces with no warning or lighting. My brother had to use a mobile phone light to find his way back to the coach house. Myself and my husband went to bed in tears, the day ruined. Be very very careful, if all goes well then great. If however something like this happens then be prepared. The company have the most unsympathetic directors I have ever spoken to. No care or compassion for my mum or how the incident made myself and my husband feel. No offer of goodwill or help in anyway whatsoever. We also had friends staying at the old rectory, they also had a problem. Be warned their is no phone signal, no landline, there is an emergency number which the venue provided but no one answered. The front of house manager also did not answer. Thank goodness the situation was not life threatening. When we first booked I was worried about some of the negative reviews but they did put my mind at rest when we visited them....but please take my advice and steer well clear!

Unfortunately we are having to now pay for our evening reception all over again so that we can have the party we never got due to their dodgy grounds.

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