Bt vision is very disappointing. The films that are free are usually on freeview anyway and all the other features are nothing special. The guy who installed the box had to ring the exchange and literally beg for our connection to be uncapped from 60kbps LOL, otherwise bt vision wouldn't have worked, we're now at 700kbps which is still shocking considering what the national average is. We've had so many problems with BTs services Overall e.g customer service, Hardware, incorrect charges etc. I think they're a complete let down in every way.

Terrible!

We have Bt Vision and broadband and they are constantly going off. the box broke through no fault of our own and they charged us for another whihc seemed unfair.

I also rented a film which went off half way through and 6 months down the line and several phone call and a written complain later we still have no refund!

The only reason we are still with BT is because our road cannot connect to Virgin and Talk Talk are worse ! If you can get Virgin and/or afford Sky. then go with them!!!

All the fils shown that are free are repeated. I think some have been shown 6 or 7 times in the last 12 months...