Malaga, Spain Reviews

Click here if this is your business
? Ask our helpful community of experts about this product or company
Malaga, Spain - Ask a question now

Refine your search

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“Sixt Car Hire: Beware the false Claim in Spain”

★☆☆☆☆

written by Butler216 on 03/06/2016

The Marriot Vacation Club hired a car for me for a few days from Sixt at Malaga Airport March 2016. The car was damaged when I picked it up at the airport and had misleading documentation which identified damage. No rep was there to check the documents at hire. But I assumed their documents were in order. On returning the car, I was told I had to pay for the damage even though I did not cause it resulting in a £300 excess. Despite explaining their mistake, Sixt demanded payment. Sixt are unbending and use legal process with no opportunity to escalate through either customer service or their legal team. They just DO NOT CARE! They demanded £300 which I have had to pay because they know you have to go back from the UK to Spain to fight it in Spanish courts. They are corporate bullies and I believe I have been tricked. I presented the evidence to my insurance company who covered the extra excess and they paid the costs. So I'm not out of pocket but I still feel wronged. Dont hire a car from Sixt they cannot be trusted.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview