Coblands Best4plants Reviews - www.best4plants.co.uk

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★★☆☆☆
2.2 / 5
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Latest Reviews

★★★☆☆

“Wrong plant sent ”

Written on: 31/05/2018 by Steve1414 (1 review written)

Ordered 4 Geranuim plants at a total boat of £30 including delivery. They were planted and after a few weeks I found that after one of the plants had flowered that it was not what I had ordered. These plants were brought to add to an existing colour scheme in my garden so I contacted Coblands who informed that this particular plant was no longer in Devi and a refund would be processed. As I now was short of this one plant I check an alternative supplier but they confirmed that delivery for… Read Full Review

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★★★★★

“Great plants and delivery”

Written on: 06/05/2016 by Akira405 (1 review written)

I placed on order with coblands after they were recommended to me by my neighbour. They arrived the following week and were well packed and are now flourishing in my garden! Will use again soon - especially with their offers and free delivery… Read Full Review

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★☆☆☆☆

“Still waiting.....don't hold your breath”

Written on: 27/08/2014 by Muddyfeet (1 review written)

First time I ordered from Coblands I was happy with plants and delivery....but then I didn't have a problem. Second order plants were ok but were mislabelled and some were missing - on back order. Shortly afterwards I ordered a third time. Plants were ok but none of them were labelled. A bit tricky in identifying similar looking plants when not in flower and apart from counting, wasn't sure if missing plants were included. That's when I realised that if you have a problem with an order it is… Read Full Review

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★☆☆☆☆

“I'm miffed that I am not able to leave a zero star...”

Written on: 31/07/2014 by Clarencem50 (1 review written)

I'm miffed that I am not able to leave a zero star review as one star is more than they deserve. My partner ordered £50 worth of plants on April 16th 2014. Today is 31st July. He emailed them several times, asking when his plants would arrive. He received a reply stating that they had the plants but they weren't in good condition so they would send different ones. It has now been four months and despite emailing many times, here was no response. Asked for a refund via email no response. Today… Read Full Review

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★☆☆☆☆

“Never deliver ”

Written on: 15/07/2014 by hkenn (1 review written)

You can wait a month to get your plants happens to me everytime. Will never use again… Read Full Review

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★★☆☆☆

“No customer service when problems”

Written on: 12/11/2013 by harmonyinfo (3 reviews written)

Placed two orders with Coblands. Actual delivery was a week after their promised delivery date. One shrub was missing form the delivery. Contacted them 3 times now with no response about missing plant. That actual plants that arrived were in good condition. But they need to sort their customer service out as I won't be using them again and it looks like this is a common problem… Read Full Review

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★☆☆☆☆

“Still waiting!”

Written on: 01/07/2013 by chaddock1980 (2 reviews written)

I ordered my plants on May 21st. Have emailed twice, received no reply and no plants either. I could not recommend this company as I have no idea whether the plants will ever appear… Read Full Review

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★☆☆☆☆

“Poor delivery Time / Customer Service”

Written on: 11/06/2013 by mca3321 (1 review written)

I ordered my plant 12 days ago on 29th May. The plant has still not arrived as of 11 June. Considering the Garden Centre is in Kent & I live only 2 counties over in West Sussex, I find this amount of time to deliver astonishing! I contacted an advisor who told me (by email) that my plant should arrive Friday gone, it didn't. They seem to think that good customer service consists of making up any old story and tell it to the customer to pacify them. I have requested a refund but as yet this… Read Full Review

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★☆☆☆☆

“Awful service. Promises made are not kept. Do not use.”

Written on: 03/05/2013 by Sentry1 (1 review written)

Do not be fooled by pleasant phone manner of the staff at Coblands. I was promised every day for 4 days that my order was being processed. I took a day off work to receive order and in the morning received a call from the Coblands supplier to arrange delivery the following week!! They must have known that nothing was being progressed their side but just wanted to keep me in the dark. If you do have to use them and want something confirmed, do not let them say they will call you back...they will… Read Full Review

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Mca3321's Response to Sentry1's Review

Written on: 11/06/2013

Could not agree with you & your comments. The service of this company online is shocking.

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Sentry1's reply to Mca3321's Comment

Written on: 11/06/2013

Do you mean you couldnt agree more? Thats not what you wrote! Thatnks for the comment though!

By the way, since writing the review i ONLY JUST received my order! With zero communication.

Not happy.

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★☆☆☆☆

“Non-existant delivery”

Written on: 26/04/2013 by Kev1nsk1 (1 review written)

First off, I ordered over £90 worth of plants via the internet and used a discount code supplied by Coblands. I put the order in and the discount didn't work. I made contact and very promptly had the discount refunded to me. I checked their delivery timeframe which was 10 days (which seemed long to me compared to say a competitor like Crocus. Three days before the end of the 10 day period I received an email confirming that my order was being processed and informing me that delivery would be a… Read Full Review

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Lizzie41's Response to Kev1nsk1's Review

Written on: 28/08/2013

Thank goodness I read all the review on here before ordering from Coblands. I've now placed my order with Plantify and Crocus, both of which I've used before. Neither had all the plants I wanted, but the cost was still cheaper than Coblands even taking into account two lots of postage and packing.

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★★★★★

“Great plants well packed good service!”

Written on: 02/11/2011 by jmasters (1 review written)

as title says all went well had a voucher code (look for them) saved money, plants were well packed and delivered on time in very nice boxes - very pleased! the northern chap was really helpful when I called for advice and plants look great in my little patch… Read Full Review

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★★★★★

“Condition of plants”

Written on: 15/01/2009 by danfrag (1 review written)

Condition of plants
Order Online
Packing The plants were all in excellent condition and beautifully packed and the service was second to none. I have used a few different companys in the past, but this company has surpussed them all - I will certainly be dealing with them again.
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