written by on 17/01/2010
Their billing system is poor, they don't know their bits from their bytes. They cut off people and don't know why they do it. They treat their customers with disrespect, are nasty on the support line. Awful, really awful.
written by alainmaurel on 04/12/2009
Very poor service. Since we have signed up with them, the broadband keeps cutting off at peak times. They want us to keep on making time consuming tests to check a problem which is on their side as it has to do with the bandwith they are allocated by BT and how BT manages it. We have now 11 months to suffer left on the contract with them. I would not recommend these guys to anyone
written by rachel holtom on 14/01/2009
Anyone wanting to reduce their carbon footprint should consider joining the phone co-op for their phone and broadband. The phone co-op is a green phone and broad band company,people are helpful and friendly.
when you call you are told where abouts in the queue you are which is really helpful
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