The period was similar to the previous review except I phoned up before the holiday weekend and was assured that I'd get it on Saturday since they would send it next day delivery for free for the weekend that would normally cost more. Saturday came, no camera delivered. They didn't honour their sales promise unless it was stuck in the post. Bank holiday passed, Tuesday arrived no camera. Phone call it turned out they hadn't sent it, "problems with the dispatch department" [$]. Was promised it would leave that day. Still nothing Wednesday lunch time, no email to say it had been dispatched and the web site just shows order taken. Still does, they took my money via VISA on Friday. Desperation found the camera at a store in London, £10 more. Phoned to check whether it had been delivered, no. Phoned them they said it had been dispatched and they would phone back with tracker number. Left it. They did phone back with tracker number and it arrived on Wednesday late. Not a good experience since one has been caught before by a fly by night internet operator but got ones money back. This time Amazon didn't have it, but in the middle of all of this at £60 more, and the London store who could give it you in hand £10 more. The camera only hit the store in this period. In the end the camera was fine, the seals on the box were not broken and I did save £60 from the Amazon order and I got it before they could have dispatched it. Given that I'm taking to Japan from where it's just arrived from for a trip timing was crucial. Panasonic cameras bought in Japan only have Japanese menu's built in with no language change so that wasn't an option. So basically Sun Digital let themselves down by promising to deliver it at the weekend when they had no intention of shipping it till after the bank holiday. A straight reply of that we use a courier service and it only operates week days would have been better than fed an answer that they were not going to do which wasn't truthful. Their web site and system does does not update when the product is shipped, nor do they email dispatch details. It isn't Amazon in it's processes. If the situation rose again ideally I would opt for the personal pick up in London from a camera store rather than the hassle costing a bit more, but then as said I haven't been done and it's the real thing for the UK market not a grey import. The timing of the trip made one take a chance of using an operator that one was not familiar with rather than the angst of going on holiday without the 2012 model of the camera that came out in late August e.g. the week before bank holiday Monday. [$] probably read that as Danny knocked off early